Community Mobile Response Team (MRT) Program Manager

Annual Salary: $73,000 Position Sum m ary: T h is positi o n will p r o v i d e d i rect o v ersi gh t o f t h e a g e n c y ' s M o b ile R esp on se Team Program w h o works directly with t h e Me l b o u r ne P olice D e partm e nt. T his p o sition ens u res that all contrac t ual and p e rform a nce mea s ures are a dh e red to i n c l ud ing all p o licies, co n tract meas u res, o p era t i n g p roc e dure s , and a pplicab l e C OA stan d ar d s. T h e Comm un ity M o b ile Res p onse Team Pro g r am M a n a g er will p ro v i d e case co n s u lt a ti o n t o staff, assist in c o m p lex cases, attend i n tera g e n c y staffin g s, a n d p a r tici p ate in p erforma n ce qu ality impro v eme n t acti v ities. T h is po sition will p r ov i d e leaders h i p in b oth pr o g r a m impl e menta t ion an d ca p acity bu il d i n g in a fle x i ble, re s ponsive serv i ce delivery system. Techni c al/Functional Ex p ect a tion s : Leadership of Mobile Response – Essential Function: This position provides leadership and oversight of the continuum of agency crisis response services; providing clinical oversight and consultation as needed for complex cases. Monitors Program Performance/ Adherence to Contract Measures – Essential Function: This position monitors performance in accordance with agency performance and contractual measures and provides strategic direction to produce desired outcomes. Quality Assurance/ Quality Improvement Activities – Essential Function: This position participates in agency quality assurance and quality improvement activities in order to improve performance and assess gaps and deficiencies in accordance with agency operating policies and Council on Accreditation standards. Fiscal Monitoring and forecasting/ Budget development – Essential Function: This position engages in budget development as well as ongoing fiscal monitoring of clinical programs' contracted services budget; adjusting and controlling expenditures in addition to financial forecasting. Strength Based Family Centered Practice Orientation – Essential Function: This position is expected to work in a Strength Based Family Centered manner in order to enhance Agency Wraparound philosophy and values. This position will participate in Trauma Informed Care initiatives as well as Crossover Youth Practice Model initiatives. Data Integrity – Essential Function: Assists and provides internal controls in order to authenticate data integrity. Other Duties as required: Job performance requires fulfilling other incidental or related duties as assigned, assisting and training others, and performing duties of higher rated positions from time to time for developmental purposes. Beh a vioral Com p et e ncie s : M a n a ge P e rfo r m a nc e : Able t o re g u larly as s ess sta f f e f fecti v en e ss a n d d ev elopm e n t n eed s; c o n f r o n t ne g ati v e b e h a vior to foster accep t ance a n d change; prov i de honest fe ed back; reco g nize po o r p e r f o r mance a n d deal with it. Leader s h ip: A b le to r e gul a rly co m m u nicate with su b o rd i n a tes to lead to w o r t h w h ile o b jecti v es; mo b ilize p e op le t o face, def i n e, and s olve probl e ms; d e v elop c a p acity of o t hers to a d a pt to ch ange; f o ster a v ision of d e sir e d out c o me s . Decisivenes s : A b le t o u se availa b le i n f o rmati o n to draw a t imely co n c l u si o n a nd t a k e qu i ck action; m ak e timely d ecisio n s in stressf u l sit u ati o ns; ma k e q u ick, timely d ecisions w h en necessar y . Decision M a king: Able to m a ke objecti v e d e cisions w hen d ealing with em o tional o r c on t ro v ersial t op ics; i d e n tify a n d c h o o se b e t ween m u lti p le op t i on s; un d erstand c o nseq u e n ces of po t e n tia l decisi on s. S elf-Co n tr o l: Able t o ma i n t a in a c omposed pro b lem- s o lv i n g a p proach when faced with u n realistic ex p ectati on s, press i ng time demands, frus t rat i on , or i n terperso n al c o nflict. C on flic t Mana g e m e n t : A b le t o d eal with c o n flict; c o nf r ont n egati v e b eh av ior; e n c o ur a g e t h e expression o f d iffer i n g vie w po i nts; id e ntify a n d disc u ss t h e is s u es un d er l y i n g c o n flic t ; deve l o p w i n - win so l u ti o n s. S ensitivity: Work effecti v ely with a n d s h o w se n siti v ity t o c u lt u ral d iffere n ces and var i o us soc i o -e co nomic bac kg r ou nds o f othe r s. Ethics: A dh e re to a n d m odel pr i n ciples an d v alues o f Ag en cy a n d S y stem of Care b y b eing str e ng t h - ba s ed, s o l u tio n -f o c u se d , mai n tai n s hi gh est le v el of i n te g rity and e t h ical stan d ar d s and work c o lla b o rati v ely wi t h em p lo y ees, par t ner s , stak e ho l der s , a nd clients in all i n te r actions. Busin e ss E x perienc e : Cli n ic a l S ervices Ex p e rie n ce: Three to Five years clinical s ervices e xperi e nce requir e d t o effectively supervise a n d coach clinical service o p tio n s an d su p p o rt. Licens e d M e ntal H e alth C ou n sel o r/ Licens e d Cli n ical S o cial W: L M HC / LCSW. T h is p o siti o n re qu i res lice n sure as a Licensed Men t al Health C ounselor or Licensed Cli n ical S o c ial w o rk e r in the State of F l o r i da. Ex p erie n ce in Crisis I n terventi on : T wo ye ar s’ e xp e rience i n Crisis I nte rv enti o n r eq u ir e d to ap p r o p riately respo n d, lead and d irect t h e Cli n ical Services Team to decrea s e deeper e nd p l a cements d ue t o fost e r care placem e n t dis r upti o n, o ut o f h o me Crisis Stabilization, a nd r e m o v als d u e to C h ild Ab u se/ Ne g lect. Me d ic a i d Billi n g ex p erie n ce: M i n i mum o f t wo y ears M e d i caid b illing ex p erie n ce. T h i s po sition must po s sess k no w l e d g e a n d e x per ie n ce of cov e r e d s e rv ic es o f B e hav i o r al health i ncl u di n g p r o c e d u re c o d es. fee sc h edules a n d b illi ng . V a lid Driver’s Lice n se a n d ap p ro p r i a te i n s u r an ce: M u s t h a v e Va li d Dr i v e r’s Lice n se and appropriate insur a nce Educatio n al and Experi e nce R e quir e me n t s : MA/MS - Masters Degree or equivalent required. Masters Degree Counseling/ Psychology or Social work preferred. LMHC/LMFT/LCSW license eligible required. LMHC/LMFT/LCSW preferred. 2+ years supervisory/management experience required. Physical R e quirements: Lifti n g 5 p o un d s Sitti n g Sta nd i ng Near A c u ity Reading Spe a k i n g Liste n i ng T y p ing Writing The Brevard Family Partnership Family of Agencies are Equal Opportunity/Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. These employers also maintain Drug-Free Workplaces. Requests for Auxiliary Aids for Hearing Impaired or Limited English Proficiency Candidates may be made with a minimum of five (5) days notice to C Hernandez at (321) 752-4650.