Manager, Data & Reporting

This position is responsible for providing complex data and analysis for Sales and Marketing Org. Responsible for creating and producing forecasts, reports, ad hoc requests, dashboards, etc. in order to provide insights to determine operational impact, trends, and opportunities. This role requires thorough understanding of data analysis and methodology. Actively and consistently support all efforts to simplify and enhance the customer experience. Manage a team responsible for reporting and analysis of various data. Proactively identify areas of opportunity and/or improvement based on trends in the data, and use these insights to inform new products and/or operational improvements. Manage high visibility projects to identify and resolve issues of strategic importance to the organization. Interface regularly with senior management to produce timely and valuable results. Conduct complex data analysis in support of a variety of analytic solutions. Capture, develop, and document data definitions, business rules, and data quality requirements. Integrate data from multiple sources to produce requested or required data elements. Create and produce forecasts, reports, ad hoc requests, dashboards, etc. Interpret data, analyze results, and provide insights to determine operational impact, trends, and opportunities. Develop reports and deliverables for upper management and communicate with all levels of stakeholders. Identify and define data quality improvements. Create and maintain report forms and formats, information dashboards, data generators, canned reports and other end-user information portals or resources. Ensure compliance with deliverable reporting requirements by performing quality data audits and analysis. Create specifications for reports based on business requests. Identify opportunities to use data to develop new strategies and improve business performance and utilize knowledge of mathematical modeling and other optimization methods to perform quantitative and qualitative data analysis. Review accuracy of all data, results, and conclusions of the team, coaching team members to reach a high data standards. Perform other duties as requested. Required Skills/Abilities and Knowledge Ability to read, write, speak and understand English Ability to prioritize and organize effectively Ability to work independently, as well as in a collaborative and dynamic team environment Ability to handle multiple projects and priorities Ability to analyze and interpret data Ability to quickly identify business problems/opportunities Ability to communicate orally and in writing in a clear and straightforward manner Ability to communicate with all levels of management and company personnel Ability to manage multiple projects at one time Ability to document, prepare and present data-driven presentations Knowledge of software applications such as Word, Excel, etc. Ability to supervise and motivate others Ability to communicate orally and in writing in a clear, straightforward and professional manner Ability to handle multiple projects and tasks and meet deadlines Ability to make decisions and work collaboratively with others to solve problems Ability to make decisions and solve problems while working under pressure Ability to show judgment and initiative and to accomplish job duties Expert level knowledge of SQL Required Education Bachelor's degree in business or related field Required Related Work Experience and Number of Years Data analysis and reporting or related experience - 5 PREFERRED QUALIFICATIONS Preferred Skills/Abilities and Knowledge Knowledge of Data preparation/ETL tools like Alteryx, SSIS, Informatica etc. Knowledge of reporting tools like Tableau, MicroStrategy etc. Preferred Related Work Experience and Number of Years Management or leadership experience - 2 WORKING CONDITIONS Office environment BDA520 2024-39866 2024 Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.