Pine View Buildings LLC
IT Manager
Pine View Buildings LLC, Statesville, North Carolina, United States, 28625
Job DescriptionReporting to the Director of Technology, the IT Manager is a key technical expert focused on the support, maintenance and enhancement of our enterprise applications ecosystem with a focus on advanced WordPress/WooCommerce and Acumatica ERP.
This role requires capacity to coordinate cross-functional actions that involve Sales, Manufacturing and Logistics applications. The position objective is to manage the development process for custom applications as well as support IT projects.
This role requires a flexible, get-it-done mindset to quickly create technology solutions that support the manufacturing and sales operations of the business.
Job ResponsibilitiesApplication Support:
Provide advanced technical leadership and support for Acumatica ERP and other key enterprise applications resolving complex issues and ensuring system reliability and performance.
Provide technical leadership and support for advanced WooCommerce customizations and integrations.
Collaborate with third-party system integrators.
Oversee enterprise application upgrade and patching projects.
Ensure the development and maintenance of systems documentation and application knowledge bases, functional design specifications, process flows, and test cases.
Manage in-house development of Acumatica ERP applications and development of WooCommerce customizations by external contractors.
Business Support:
Under the guidance of the Director of Technology, partner with business users to gather requirements and develop tailored solutions within the Enterprise Applications landscape. Proactively recommend operational enhancements or innovative approaches to resolve technical and process challenges, ensuring alignment with business goals.
Conduct training sessions for users and IT staff on Acumatica ERP and other system's functionalities and best practices
Project Support:
Assist in the development of the Project Road map, including enhancements, new functionalities, upgrades and emerging technologies.
Leadership:
Foster a culture of continuous improvement within the team, encouraging collaboration, knowledge sharing, and skill development to elevate the team's performance and technical expertise.
Lead team meetings and one-on-one sessions to review progress, set goals, and provide constructive feedback, ensuring alignment with department objectives and business priorities.
IT Management:
A smaller portion of this job involves giving oversight to the maintenance of the company's on-premises Microsoft and Linux servers including backups, updates and basic security measures.
An additional portion of IT Management will be giving oversight of the management of Microsoft 365 and on-premises servers including backups, updates and basic security measures.
Requirements3-5+ years of development, functional & configuration experience in an ERP platform (Acumatica/Sage/Netsuite or similar).2 years' experience developing or managing eCommerce systems (WooCommerce, Shopify or similar)5 years minimum experience working with modern Microsoft web technologies such as ASP.NET, TypeScript, C# and web frameworks such as React.js, Aurelia.js or Next.js. Proficient in standard web technologies such as HTML, CSS and JavaScript.Solid working knowledge of application lifecycle management methodology,Expertise in analyzing business processes and requirements, creating system specifications, developing test scripts etc.Strong problem-solving skills and the ability to work collaboratively with business and IT teams.Excellent communication and documentation skills.Preferred Qualifications:Bachelor's degree in information technology, Computer Science, or related field.We strongly prefer at least 2 years' experience with PHP and/or custom WordPress development.Previous experience in discrete manufacturing, construction, or similar industries is preferred.Good working knowledge of ERP terms and workflows.Prior experience configuring and managing Windows servers and Microsoft 365 including Entra ID, Windows server 2016/2019/2022 and MS SQL Server.Basic exposure to Linux terminologies and management is a plus.Benefits
401(k) matching up to 4%Dental insuranceHealth insuranceHealth savings accountLife insurancePaid time offVision insurance
This role requires capacity to coordinate cross-functional actions that involve Sales, Manufacturing and Logistics applications. The position objective is to manage the development process for custom applications as well as support IT projects.
This role requires a flexible, get-it-done mindset to quickly create technology solutions that support the manufacturing and sales operations of the business.
Job ResponsibilitiesApplication Support:
Provide advanced technical leadership and support for Acumatica ERP and other key enterprise applications resolving complex issues and ensuring system reliability and performance.
Provide technical leadership and support for advanced WooCommerce customizations and integrations.
Collaborate with third-party system integrators.
Oversee enterprise application upgrade and patching projects.
Ensure the development and maintenance of systems documentation and application knowledge bases, functional design specifications, process flows, and test cases.
Manage in-house development of Acumatica ERP applications and development of WooCommerce customizations by external contractors.
Business Support:
Under the guidance of the Director of Technology, partner with business users to gather requirements and develop tailored solutions within the Enterprise Applications landscape. Proactively recommend operational enhancements or innovative approaches to resolve technical and process challenges, ensuring alignment with business goals.
Conduct training sessions for users and IT staff on Acumatica ERP and other system's functionalities and best practices
Project Support:
Assist in the development of the Project Road map, including enhancements, new functionalities, upgrades and emerging technologies.
Leadership:
Foster a culture of continuous improvement within the team, encouraging collaboration, knowledge sharing, and skill development to elevate the team's performance and technical expertise.
Lead team meetings and one-on-one sessions to review progress, set goals, and provide constructive feedback, ensuring alignment with department objectives and business priorities.
IT Management:
A smaller portion of this job involves giving oversight to the maintenance of the company's on-premises Microsoft and Linux servers including backups, updates and basic security measures.
An additional portion of IT Management will be giving oversight of the management of Microsoft 365 and on-premises servers including backups, updates and basic security measures.
Requirements3-5+ years of development, functional & configuration experience in an ERP platform (Acumatica/Sage/Netsuite or similar).2 years' experience developing or managing eCommerce systems (WooCommerce, Shopify or similar)5 years minimum experience working with modern Microsoft web technologies such as ASP.NET, TypeScript, C# and web frameworks such as React.js, Aurelia.js or Next.js. Proficient in standard web technologies such as HTML, CSS and JavaScript.Solid working knowledge of application lifecycle management methodology,Expertise in analyzing business processes and requirements, creating system specifications, developing test scripts etc.Strong problem-solving skills and the ability to work collaboratively with business and IT teams.Excellent communication and documentation skills.Preferred Qualifications:Bachelor's degree in information technology, Computer Science, or related field.We strongly prefer at least 2 years' experience with PHP and/or custom WordPress development.Previous experience in discrete manufacturing, construction, or similar industries is preferred.Good working knowledge of ERP terms and workflows.Prior experience configuring and managing Windows servers and Microsoft 365 including Entra ID, Windows server 2016/2019/2022 and MS SQL Server.Basic exposure to Linux terminologies and management is a plus.Benefits
401(k) matching up to 4%Dental insuranceHealth insuranceHealth savings accountLife insurancePaid time offVision insurance