Logo
Holiday Inn Kansas City Downtown

Hotel Assistant Manager

Holiday Inn Kansas City Downtown, Kansas City, Missouri, United States, 64101


We're searching for an experienced assistant general manager to help our general manager plan and oversee the hotel's day-to-day operations. When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. Apply now if this seems like an exciting new opportunity for you! Benefits: • Vacation Time • Sick leave • Employee rates for hotel stays around the world • Same day pay

IHG Experience Required

Responsibilities: • Empower the human resources department to increase efforts for turnover management, employee motivation, and employee growth and retention by providing support • Manage compliance with company or brand established policies and procedures and any local, state, and federal laws and regulations • Collaborate with department heads and the general manager to develop an annual budget, and assess performance throughout the year, making modifications as needed to preserve profitability • Recommend improvements that will improve the hotel profitability by analyzing department performance and identifying problem areas • Consult with the general manager to ensure that all guest service standards are met daily Qualifications: • Showcase exceptional organizational, communication, and problem-solving skills • You must have a high school diploma or GED; bachelor’s degree in hospitality management, or a related field • This role requires a strong emphasis on putting the guest first and providing exceptional customer service • You must have previous experience in a manager role overseeing a team, preferably in a hospitality role • 3+ years of experience working in a hotel or the hospitality industry required Compensation: $45,000 - $55,000