Training Specialist

Thank you for your interest in our company! To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. The email address used in establishing your account will be used to correspond with you throughout the application process. Please be sure and check the spam folder. You may review, modify, or update your information by visiting and logging into your account.JOB FUNCTION / SUMMARY:Serves as the primary facilitator of coursework for associates within an assigned region or segment. Training specialists provide timely and effective delivery of training content to their internal clients. Responsible for managing and maintaining labs, as well as working with appropriate leadership and our learning design resources to schedule and deliver training.ESSENTIAL DUTIES & RESPONSIBILITIES:Schedules, notifies, and delivers assigned training, either in person or via virtual instructor led tools, to intended audience according to established service level agreements or project plans.Partners with leadership and monitors reports to understand and stay abreast of hiring trends for applicable territoryManages the classroom environment to ensure each associate receives a quality learning experience. Provides feedback to management on students as needed.Properly documents class offerings, attendance, and course credit in the company's learning management system.Sends applicable post class surveys to participants and/or seeks appropriate feedback on classes taught.Stays current on policies and procedures for the client base they support. Participates in the process to keep coursework up to date by notifying the appropriate instructional design resources of any potential discrepancies in training content.Participates in train the trainer sessions as needed; maintains any necessary internal certifications in core courseworkReviews course materials using the provided leader guides and prepares schedules for training sessions. Ensures participant materials are accurate and available for training.Manages and maintains assigned computer lab(s), equipment, etc.Fills in for other training specialists as needed outside of normal assigned areasSUPERVISORY RESPONSIBILITIES:None.MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE:Required:Associate degree in a related field or equivalent experience required; Bachelor's degree preferred3+ years of training experienceFinancial services training experience preferredSpecialized financial services knowledge or experience may be considered in place of training experienceTechnical skills to operate and deliver training using company platform and technology systems (LCDs, webinar tools, surveys, etc.).Ability to read, comprehend, and explain company prepared regulatory and policy informationStrong interpersonal skills; Ability to communicate orally and in writing with all levels of associates.Proficiency with Microsoft Office productsExcellent communication, analytical, customer service and organizational skillsStrong presentation and training skillsPreferred:Previous management experience preferredPrior experience in financial services and with financial services systemsComprehensive understanding of financial services to include applicable regulationsExperienced in lending with knowledge of financial statements, credit analysis and business mathExperienced in sales or knowledge of sales processes and client relationship management toolsESSENTIAL MENTAL & PHYSICAL REQUIREMENTS:Ability to work under stress and meet deadlinesAbility to travel regionally approximately 50% of the time; travel demands are impacted by company initiativesAbility to lift/move/carry approximately 30 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an "undue hardship" then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.