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Community Action of Pioneer Valley

Coordinated Entry Specialist

Community Action of Pioneer Valley, Greenfield, Massachusetts, us, 01301


GREENFIELD - PLEASE SEE WEBSITE FOR FULL JOB DESCRIPTION Continuum of Care (CoC) Coordinated Entry Specialist 37.50 hr/wk, \$21.73-\$23.05 POSITION SUMMARY Coordinates the CoC\'s Coordinated Entry system, a \"no wrong door\" system designed to connect individuals and families experiencing homelessness with housing options. This includes organizing case conferencing meetings with partners, conducting training for new partners, providing technical support to users, maintaining updated documents, and completing required reports. The CE Specialist also supports the work of the Compliance Manager by assisting with program compliance. The CE Specialist is an active member of the CoC staff team and works to support, enhance, and promote communication and consistency in the delivery of services. QUALIFICATIONS/SKILLS We invite individuals with lived experience who are part of communities that have been historically denied a full opportunity in aspects of economic, social, and civic life to apply. These communities include, but are not limited to, BIPOC, LGBTQIA2S, persons with disabilities, and persons adversely impacted by multigenerational poverty or other inequality. The ideal candidate will demonstrate the following competencies: Strong interpersonal communication - verbal and written Demonstrated ability to work independently and to complete projects in a timely manner in a fast-paced environment Conflict resolution, problem-solving, establishing priorities, navigating change Promote equity by deconstructing barriers to a racially just system. Cultivate work environments that value truth-telling, courage, vulnerability, space to think and reflect, community-mindedness, hope, and openness to difficult conversations. Key Knowledge and Experience: Knowledge of social services, advocacy, and navigating resources Knowledge of Franklin, Hampshire, and Berkshire counties and North Quabbin regional organizations and resources Experience working with marginalized communities and individuals with low incomes including youth and young adults, veterans, and survivors of domestic violence Experience thinking creatively and strategically, setting program goals and steps to achieve them Adapt to changing priorities and demonstrate close attention to details Proficient computer skills (Microsoft Suite and databases) Minimum Qualifications/Transferable Skills: 2 years\' experience in human services working with low-income individuals or families and vulnerable populations; experience in an office setting including, data entry. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying. Please be clear and specific in application materials how your background, lived experience, and transferable skills are relevant to this position. AA/EOE/ADA Employment is contingent upon successful completion of Criminal Offender Record check (C.O.R.I.) prior to hire and every three years. Evidence of a good driving record and ability to be covered under Community Action\'s non-owned and hired vehicle policy. Ability to travel throughout the service region and occasionally outside the region