Assistant General Manager

This Position Requires Management Experience In Restaurants To Be ConsideredThe Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states.OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos.OUR WHY: Passion. OUR MOTTO: Devil is in the details.Here's what we need:As Torchy's Hospitality Manager, you will be responsible for elevating the guest experience at your restaurant and ensuring the Team Members do the same. This individual is results-oriented and self-motivated, with a passion for developing others. The Hospitality Manager will act as a manager on duty, leading both the Hospitality and Back of House (BOH) teams, ensuring a smooth shift with exceptional service.What you'll be doing:Leads Front-of-House operations, ensuring guest satisfactionModels best-in-class hospitality and coaches the team to deliver the sameEvaluates guest feedback, providing recognition and addressing all guest concerns; develops solutions to improve future serviceSchedules Hospitality team to meet business needsEvaluates online ordering and to-go metrics and leverages opportunities to enhance pick-up experienceEnsures efficient execution of FOH and BOH operations during each shift and leads store opening/closing proceduresAssists Managing Partner and Kitchen Manager with overall operation of restaurantLeads and creates initiatives to drive sales/profit and store performanceCommunicates expectations clearly and has consistent follow-ups with team membersUpholds and reinforces quality standards and food safety knowledge to Hospitality/BOH teamsDrives compliance with safety, security and sanitation standardsCoordinates Local Store MarketingDrives a DAMN GOOD' bar experience and develops the bar as a destinationQUE-SO here's what you'll need:Minimum Qualifications2+ years of restaurant management experience, leading FOH and BOH operationsHigh-level understanding of training and development conceptsRequired state alcohol-server and Manager ServSafe CertificationPreferred QualificationsAbility to lead and foster teamworkOral and written communication skillsExcellent with time managementExperience working in a scratch kitchen environmentBilingual a plusPhysical RequirementsMust be able to lift, push, pull, or carry heavy objects up to 40 poundsMust be able to stand for several hours and walk for long periods of timeMust be able to bend, stretch, twist, or reach for objects on shelves at various height levelsLet's TACO bout why it pays to be a Torchy's Team MemberPay range based on candidate experiencePeriod based Bonus eligibilityAccess to all benefits including medical, dental, and vision plus 401(k)Paid Time Off (PTO)Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner -- allowing you to access your pay as soon as the next dayDamn Good food discount card for you AND your spouseOur attire is casual and we'll throw in some of the swagIncredible growth opportunities. This is more than just a job it's a Damn Good career!Day 1 access to exclusive discounts to shows, sporting events, hotels and much moreTorchy's Family Foundation supports our fellow Team Members in times of need and crisisBragging rights (Yeah, we're kind of a big deal!)