TD Bank
Credit Risk Manager - First Party Fraud & Credit Abuse
TD Bank, Falmouth, Maine, us, 04105
Work Location:
Wilmington, Delaware, United States of America
Hours:
40
Pay Details:
$86,840 - $139,360 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Risk Management
Job Description:
The Risk Manager I manages the creation, implementation and validation of various risk segmentation strategies including, but not limited to: adjudication, account management, exposure management, risk segmentation, and financial return optimization. This job provides critical information, interpretative, and detailed analysis, and deploys critical credit risk rational strategies that ensure the decisions are made within the TD risk appetite and adhere to all governmental requirements and guidelines. The Risk Manager I's primary accountability is providing a comprehensive and diverse range of risk management expertise. The Risk Manager I investigates, creates, implements and validates various risk segmentation strategies and policies using complex data, advanced analytical approach, and business intelligence tools.
The Credit Risk Manager (Risk Manager I), is responsible for designing, developing, implementing, and validation of various First Party Fraud & Credit Abuse strategies. These strategies include, but are not limited to, adjudication, account and exposure management, collection treatments, financial return optimization. This role provides essential information, interpretative and detailed analysis, and assist implementing key fraud strategies to ensure decisions are made within the TD risk appetite framework, adhere to fraud standards, and comply with all regulatory requirements and guidelines. This specific role resides with-in the CCUL Credit Management first line of defense and is accountable for Consumer Unsecured Lending & Strategic Card portfolios. The incumbent is responsible for developing First Party Fraud & Credit Abuse strategies leveraging both internal TD data and external credit bureau / vendor solutions & attributes. This includes conducting cohort time series analysis of fraud, Risk Adjusted Margin, ROE, and other metrics, under guidance, to optimize false-positives and key fraud performance Indicators. Review of fraud attacks/ emerging threats to understand & address coverage gaps within strategies, policies, procedures, and prioritizations to deliver on fraud loss plans is expected. In-addition the incumbent will have high cross-functional and partner interactions and must possess strong interpersonal skills.
Depth & Scope:
Demonstrates governance, control and risk management behaviors in alignment with TD policies and practices
Leads/participates in the identification, development and implementation of new initiatives, operating workflow, additional services/applications or operational efficiencies including potentially leading special project teams or cross functional work groups
Assists with developing and enhancing credit risk assessment capabilities to identify and maintain good business opportunities with new and existing clients
Performs detailed analysis and interprets information to make recommendations to Senior Management on critical strategies including non-standard and ad-hoc requests as determined by management
Creates reports on the results of implemented strategies, using all appropriate quantitative methods and MIS, and makes recommendations to increase efficiencies and revenue while managing credit risk and produce those reports on a regular basis
Effectively works cross-functionally with teams outside of risk
Works with Internal Audit / External Regulators, to ensure that documentation for all work processes is complete and up-to-date
Ensures sound credit control by taking a pro-active approach to risk management within the risk guidelines of the Bank
Ensures the timely communication of issues that are relevant to the team and encourages a good working relationship with other internal and external groups
Education & Experience:
Bachelor's degree required; Graduate degree preferred
5+ years' experience required
Proficient PC skills including a strong competency in MS Excel and PowerPoint, and a variety of PC-based analytical and reporting software packages
Experience with the use of Relational Databases and the process of Extract Transform Load (ETL) using common languages such as SQL or SAS
Familiar with various analytical or reporting tools, such as SAS, R, Matlab Tableau, etc.
Strong analytical and problem solving skills are required to interpret data and draw conclusions
Experience in data modeling and risk management either from a business administration, statistical, mathematical, scientific or financial background
Excellent written and verbal communication skills
Experienced in developing and presenting recommendations to Senior Management
Preferred Qualifications:
Bachelor's degree required; Graduate degree preferred (e.g., Mathematics, Statistics Physics, Economics, Operations Research, Engineering, Business Administration, Finance or Computer Science) preferred.
5+ years of experience in First party fraud or credit risk management within the credit card sector of financial services preferred.
Understanding of payment risk, fraud life cycle management, including emerging fraud risks and trends is highly desired.
Extensive experience working with SAS, SQL, Python, R, MATLAB, Tableau etc preferred.
Working knowledge of empirical scoring systems including CHAID, SAS Enterprise Miner, FICO Model Builder, Angoss Knowledge Seeker preferred
Exceptional quantitative and analytical skills, with ability to identify patterns, trends, and insights; Conduct risk/reward trade-off analysis preferred.
Synthesize data to draw meaningful conclusions. Strong critical thinking skills required for interpreting results preferred.
Proficient PC skills including a strong competency in MS Excel and PowerPoint preferred.
Demonstrated interpersonal and organizational skills with strong diligence in a fast-paced matrixed environment preferred.
Experienced in developing and presenting recommendations to Senior Management preferred.
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel – Occasional
International Travel – Occasional
Performing sedentary work – Frequent
Performing multiple tasks – Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds – Frequent
Sitting – Continuous
Standing – Occasional
Walking – Occasional
Moving safely in confined spaces – Occasional
Lifting/Carrying (under 25 lbs.) – Occasional
Lifting/Carrying (over 25 lbs.) – Occasional
Squatting – Occasional
Bending – Occasional
Kneeling – Occasional
Crawling – Never
Climbing – Never
Reaching overhead – Occasional
Reaching forward – Occasional
Pushing – Occasional
Pulling –Occasional
Twisting – Occasional
Concentrating for long periods of time – Continuous
Applying common sense to deal with problems involving standardized situations – Continuous
Reading, writing and comprehending instructions – Continuous
Adding, subtracting, multiplying and dividing – Frequent
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (http://hrportal.ehr.com/tdtotalrewards)
Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
Wilmington, Delaware, United States of America
Hours:
40
Pay Details:
$86,840 - $139,360 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Risk Management
Job Description:
The Risk Manager I manages the creation, implementation and validation of various risk segmentation strategies including, but not limited to: adjudication, account management, exposure management, risk segmentation, and financial return optimization. This job provides critical information, interpretative, and detailed analysis, and deploys critical credit risk rational strategies that ensure the decisions are made within the TD risk appetite and adhere to all governmental requirements and guidelines. The Risk Manager I's primary accountability is providing a comprehensive and diverse range of risk management expertise. The Risk Manager I investigates, creates, implements and validates various risk segmentation strategies and policies using complex data, advanced analytical approach, and business intelligence tools.
The Credit Risk Manager (Risk Manager I), is responsible for designing, developing, implementing, and validation of various First Party Fraud & Credit Abuse strategies. These strategies include, but are not limited to, adjudication, account and exposure management, collection treatments, financial return optimization. This role provides essential information, interpretative and detailed analysis, and assist implementing key fraud strategies to ensure decisions are made within the TD risk appetite framework, adhere to fraud standards, and comply with all regulatory requirements and guidelines. This specific role resides with-in the CCUL Credit Management first line of defense and is accountable for Consumer Unsecured Lending & Strategic Card portfolios. The incumbent is responsible for developing First Party Fraud & Credit Abuse strategies leveraging both internal TD data and external credit bureau / vendor solutions & attributes. This includes conducting cohort time series analysis of fraud, Risk Adjusted Margin, ROE, and other metrics, under guidance, to optimize false-positives and key fraud performance Indicators. Review of fraud attacks/ emerging threats to understand & address coverage gaps within strategies, policies, procedures, and prioritizations to deliver on fraud loss plans is expected. In-addition the incumbent will have high cross-functional and partner interactions and must possess strong interpersonal skills.
Depth & Scope:
Demonstrates governance, control and risk management behaviors in alignment with TD policies and practices
Leads/participates in the identification, development and implementation of new initiatives, operating workflow, additional services/applications or operational efficiencies including potentially leading special project teams or cross functional work groups
Assists with developing and enhancing credit risk assessment capabilities to identify and maintain good business opportunities with new and existing clients
Performs detailed analysis and interprets information to make recommendations to Senior Management on critical strategies including non-standard and ad-hoc requests as determined by management
Creates reports on the results of implemented strategies, using all appropriate quantitative methods and MIS, and makes recommendations to increase efficiencies and revenue while managing credit risk and produce those reports on a regular basis
Effectively works cross-functionally with teams outside of risk
Works with Internal Audit / External Regulators, to ensure that documentation for all work processes is complete and up-to-date
Ensures sound credit control by taking a pro-active approach to risk management within the risk guidelines of the Bank
Ensures the timely communication of issues that are relevant to the team and encourages a good working relationship with other internal and external groups
Education & Experience:
Bachelor's degree required; Graduate degree preferred
5+ years' experience required
Proficient PC skills including a strong competency in MS Excel and PowerPoint, and a variety of PC-based analytical and reporting software packages
Experience with the use of Relational Databases and the process of Extract Transform Load (ETL) using common languages such as SQL or SAS
Familiar with various analytical or reporting tools, such as SAS, R, Matlab Tableau, etc.
Strong analytical and problem solving skills are required to interpret data and draw conclusions
Experience in data modeling and risk management either from a business administration, statistical, mathematical, scientific or financial background
Excellent written and verbal communication skills
Experienced in developing and presenting recommendations to Senior Management
Preferred Qualifications:
Bachelor's degree required; Graduate degree preferred (e.g., Mathematics, Statistics Physics, Economics, Operations Research, Engineering, Business Administration, Finance or Computer Science) preferred.
5+ years of experience in First party fraud or credit risk management within the credit card sector of financial services preferred.
Understanding of payment risk, fraud life cycle management, including emerging fraud risks and trends is highly desired.
Extensive experience working with SAS, SQL, Python, R, MATLAB, Tableau etc preferred.
Working knowledge of empirical scoring systems including CHAID, SAS Enterprise Miner, FICO Model Builder, Angoss Knowledge Seeker preferred
Exceptional quantitative and analytical skills, with ability to identify patterns, trends, and insights; Conduct risk/reward trade-off analysis preferred.
Synthesize data to draw meaningful conclusions. Strong critical thinking skills required for interpreting results preferred.
Proficient PC skills including a strong competency in MS Excel and PowerPoint preferred.
Demonstrated interpersonal and organizational skills with strong diligence in a fast-paced matrixed environment preferred.
Experienced in developing and presenting recommendations to Senior Management preferred.
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
Domestic Travel – Occasional
International Travel – Occasional
Performing sedentary work – Frequent
Performing multiple tasks – Continuous
Operating standard office equipment - Continuous
Responding quickly to sounds – Frequent
Sitting – Continuous
Standing – Occasional
Walking – Occasional
Moving safely in confined spaces – Occasional
Lifting/Carrying (under 25 lbs.) – Occasional
Lifting/Carrying (over 25 lbs.) – Occasional
Squatting – Occasional
Bending – Occasional
Kneeling – Occasional
Crawling – Never
Climbing – Never
Reaching overhead – Occasional
Reaching forward – Occasional
Pushing – Occasional
Pulling –Occasional
Twisting – Occasional
Concentrating for long periods of time – Continuous
Applying common sense to deal with problems involving standardized situations – Continuous
Reading, writing and comprehending instructions – Continuous
Adding, subtracting, multiplying and dividing – Frequent
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (http://hrportal.ehr.com/tdtotalrewards)
Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.