Employee Relations Partner (Hybrid)

The Employee Relations Partner works in both a leadership and team capacity to coach and counsel leaders and peers on performance improvement, employee development and corrective action. Documents all Employee Relations activities per established protocols. Serves as a mentor by providing guidance and support to those in the role of Human Resources Generalist. Employee Relations supports our leaders and our employees across all geographical regions to include all functions and providing such support related the interpretation of employment policies, practices and protocols as well partnering with Quest legal partners regarding applicable state and federal law as necessary. Provides information, interpretation, guidance and counseling to managers, employees and other Human Resources Generalists on moderately complex issues, employment policies and laws, and recommends course of action as appropriate.Provides consistent coaching, expertise, and consultation to internal customers in areas of behavior modification, conflict resolution and disciplinary issues (including termination) in accordance with the values, policies, and procedures of the CompanyInvestigates and resolves workplace issues as well as provides support to managers and employees on moderately/highly complex issues such as discrimination, harassment, and workplace violence as well employee performancePartners with other departments such as EHS to maintain a safe work environment consistent with Company policy and state/federal regulations, or for corrective action to eliminate or minimize potential hazards. Also partners with Compliance on investigations and Benefits on issues related to LOA and RTWAdvises managers and supervisors on performance evaluations, feedback and recognition techniques, and establishment of measurements and standardsAdvises managers and supervisors on the alignment of employee performance improvement plans with organizational goals, and the overall adequacy and quality of those plansAssists, counsels, and educates managers and supervisors on federal and state employment laws, ensuring legal complianceFacilitates communication between employees, management, and other HR functions as appropriateAssembles and reviews records, reports and documentation as necessary to conduct thorough investigations and establish the merits of a case, maintaining complete and thorough documentation per established protocolsMaintains current knowledge of policies, guidelines and employment laws across all regions and functionsMay assist in researching, compiling documentation and developing responses for litigation or EEOC chargesAssists manager and supervisors in assessing requests for ADA accommodations not associated with approved leaves of absenceWorks collaboratively with Centers of Excellence (CoE), HR Business Partners (HRBP) and/or other HR functional areas to resolve more complex complaints or issuesPerforms other assigned tasks or related work as required and as assigned by the Sr ER ManagerMaintains privacy and confidentiality of information, protects the assets of the Company, reports non-compliance and adheres to all applicable federal, state, and local laws and regulations, and company policies and proceduresWorks in both a leadership and team capacity to coach and counsel leaders and peers on performance improvement, employee development and corrective actionsRequired Work Experience:3 - 5 years Employee Relations experience, including familiarity with applicable state and federal regulations

Knowledge:Familiarity with HR systems, such as HRIS, HR Reporting, Case Management, etc.Possess thorough knowledge of Human Resources philosophies, principles, and practicesUnion avoidanceSkills :Ability to research information and analyze data to arrive at valid conclusions, recommendations, and plans of action, exercising considerable judgment and discretionAbility to investigate and resolve employee issues of moderate complexity effectively and thoroughlyAbility to prepare comprehensive reports and represent ideas clearly and concisely, both orally and in writingExcellent interpersonal, verbal, and written communication skillsExcellent attention to detail, problem solving, organizational and prioritization skillsAbility to deal with people in a manner which shows sensitivity, tact, and professionalismAbility to prioritize, problem solve and apply critical thinking skillsAbility to effectively interact with a diverse population at all levels within the organizationAbility to maintain composure in stressful situationsAbility to influence Stakeholders at Different Levels in the organizationProficiency with Microsoft Office products (Excel, Word, PowerPoint)Customer FocusDecision QualityAction-OrientedConflict ManagementManagerial CourageListeningProblem SolvingPriority SettingOrganizingBusiness AcumenEducation:Bachelor's DegreeWhile we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies.

Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets