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Managed Service Provider

Network Engineer Hybrid

Managed Service Provider, Boston, Massachusetts, us, 02298


Job DescriptionJob Description

Overview

We have an immediate opening for a Senior Network Engineer in Boston, MA. This position is part of a knowledgeable engineering staff that specializes in Data networking products from Juniper, Extreme (legacy Nortel), HPE Aruba and other manufacturers. The candidate must have a strong understanding of optical, Layer 2 and Layer 3 routing protocols and be familiar with security protocols (IPSec) as well as: VXLAN, BGP, OSPF, MPLS etc. The successful candidate will also be able to work with customers in developing network designs and working as the technical lead for customer projects.

This position requires the candidate to be onsite in Boston up to 70% of the time.

Responsibilities

Be responsible for customer installations and configurations and create customer facing High-Level Designs and detailed Low-Level Designs.

Be the networking technical lead on customer projects

Primarily working with Juniper routers and switches (EX, MX, SRX), be able to work with HPE Aruba, Extreme, Palo Alto and to a lesser degree Fortinet firewalls.

Ability to build templates for automation of equipment roll-outs by other staff members.

Ability to work with Account team as SE support as SME when needed

Ability to work with prime SE on network designs

Be a 3rd level resource for our Tech Support engineers

Qualifications

5-10 years of experience in a field support, professional services or a technical support role

Heavy experience with Juniper routers and switches and migrations from VPLS to EVPN

Strong knowledge of Layer 2, Layer 3 routing protocols MPLS, EVPN, VXLAN, BGP, OSPF etc.

Strong, working knowledge of Juniper Space Security Director

Ability to use scripting to configure networking devices

Strong knowledge of security protocols

Data Center routing and switching experience required.

Strong verbal, written and interpersonal communication skills

Strong account management and customer communication skills

Ability to work in fast paced, dynamic environment

Ability to handle multiple priorities and tasks simultaneously with minimal supervision

Extreme commitment to customer service and enhancing the customer experience

Excellent computing skills, including Linux

Ability to learn and effectively utilize customer support tools/resources