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Amazon

Sr. Program Manager - Product Ops, Amazon

Amazon, New York, New York, us, 10261


Description

Are you entrepreneurial? Would you like to take part in launching a fast-paced and dynamic new business? Does a start-up challenge sound like your career aspiration?

If your answer is yes, the position below would be a great fit for you.

Amazon Autos is seeking an experienced, detail-oriented, and innovative Sr. Program Manager to join our Product team. This role focuses on streamlining product development processes, managing tools and data, and driving continuous improvement. The ideal candidate thrives in ambiguity and has a strong ability to identify, implement, and optimize the right tools and processes to support a high-performing product and UX team. They possess exceptional cross-functional coordination, stakeholder communication, and risk mitigation skills. Additionally, they are adept at managing multiple workflows, integrating user feedback, and ensuring alignment with performance metrics in a fast-paced environment.

Key job responsibilities

Key job responsibilities

Process Optimization: Streamlining product development processes to increase efficiency and reduce bottlenecks.

Data Management: Collecting, analyzing, and providing actionable insights from product data to inform decision-making.

Cross-functional Coordination: Facilitating communication between product management, design, engineering, marketing, and sales teams.

Tool Management: Implementing and managing tools to support product development and operations.

User Feedback Integration: Working with customer support and product teams to incorporate user feedback into the product roadmap.

Performance Metrics Tracking: Monitoring product performance and ensuring alignment with business goals.

Documentation and Standardization: Creating and maintaining documentation for product roadmap, processes, ensuring clarity and consistency.

Risk Mitigation: Identifying potential risks in product operations and implementing strategies to mitigate them.

Stakeholder Communication: Ensuring stakeholders are informed about product updates, timelines, and changes.

Basic Qualifications

5+ years of program or project management experience

Experience using data and metrics to determine and drive improvements

Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Experience implementing repeatable processes and driving automation or standardization

Preferred Qualifications

2+ years of driving process improvements experience

Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.