UniFirst
Change Management Lead
UniFirst, Wilmington, Massachusetts, us, 01887
Change Management Lead
Location:
Wilmington, Massachusetts
Job ID
2405635
UniFirst Corporation’s Organizational Lead Management (OCM) team has an opening for an experienced Change Management Lead. This person will focus on the people side of change – including changes to business processes, systems and technology, job roles and organization structures. The Change Management Lead will work under the guidance of OCM team to drive faster adoption, higher ultimate utilization and greater proficiency of the changes. These changes will result in more efficient processes, improved customer experience and higher return on the Company’s investments.
Responsibilities:
Own change management for OCM to support ERP implementation, Oracle
Assess change impact and create change management strategy
Identify, analyze, and prepare risk mitigation tactics
Identify and manage anticipated resistance to the change
Consult and coach project teams
Create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, and resistance management plan
Support communication, documentation, and training efforts
Create and support engagement efforts
Support and engage senior leaders
Coach managers and supervisors
Support organizational design and definition of roles and responsibilities
Integrate change management activities into project plan
Evaluate and ensure user readiness
Manage stakeholders
Track and report issues
Define and measure success metrics and monitor change progress
Qualifications
Requirements:
Prefer Bachelor’s Degree in the following: Education, Communications, Engagement, Organizational Development, Training & Development, Human Resources, or other related area
Change management certification a plus
Minimum of 3-5 years’ experience in Change Management
Experience working with ERP systems is a plus, preferably Oracle
A solid understanding of how people experience change
Experience with and knowledge of change management principles, methodologies, processes, and tools
Exceptional communication skills – both written and verbal
Excellent active listening skills
Ability to influence others and move toward a common vision or goal
Flexible and adaptable; able to work in ambiguous situations
Organized with a natural inclination for planning strategy and tactics
Problem solving and root cause identification skills
Able to work effectively at all levels in an organization
Must be a team player and able to work collaboratively with and through others
Acute business acumen and understanding of organizational issues and challenges
Familiarity with project management approaches, tools, and phases of the project lifecycle
Experience with large-scale organizational change efforts
Combination of remote work and in-office, with up to 25% travel
Benefits & Perks:
401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses.
UniFirst is an international leader in garment & Uniform services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe.
We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. As an 80-year old company focused on annual growth, there’s never been a better time to join our team.
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws
UniFirst is an equal employment/affirmative action employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to TalentAcquisition@unifirst.com or call to let us know the nature of your request.
UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.
UniFirst is an equal opportunity/affirmative action employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.
If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to TalentAcquisition@unifirst.com or
call 800-347-7888 to let us know the nature of your request.
UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.
Location:
Wilmington, Massachusetts
Job ID
2405635
UniFirst Corporation’s Organizational Lead Management (OCM) team has an opening for an experienced Change Management Lead. This person will focus on the people side of change – including changes to business processes, systems and technology, job roles and organization structures. The Change Management Lead will work under the guidance of OCM team to drive faster adoption, higher ultimate utilization and greater proficiency of the changes. These changes will result in more efficient processes, improved customer experience and higher return on the Company’s investments.
Responsibilities:
Own change management for OCM to support ERP implementation, Oracle
Assess change impact and create change management strategy
Identify, analyze, and prepare risk mitigation tactics
Identify and manage anticipated resistance to the change
Consult and coach project teams
Create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, and resistance management plan
Support communication, documentation, and training efforts
Create and support engagement efforts
Support and engage senior leaders
Coach managers and supervisors
Support organizational design and definition of roles and responsibilities
Integrate change management activities into project plan
Evaluate and ensure user readiness
Manage stakeholders
Track and report issues
Define and measure success metrics and monitor change progress
Qualifications
Requirements:
Prefer Bachelor’s Degree in the following: Education, Communications, Engagement, Organizational Development, Training & Development, Human Resources, or other related area
Change management certification a plus
Minimum of 3-5 years’ experience in Change Management
Experience working with ERP systems is a plus, preferably Oracle
A solid understanding of how people experience change
Experience with and knowledge of change management principles, methodologies, processes, and tools
Exceptional communication skills – both written and verbal
Excellent active listening skills
Ability to influence others and move toward a common vision or goal
Flexible and adaptable; able to work in ambiguous situations
Organized with a natural inclination for planning strategy and tactics
Problem solving and root cause identification skills
Able to work effectively at all levels in an organization
Must be a team player and able to work collaboratively with and through others
Acute business acumen and understanding of organizational issues and challenges
Familiarity with project management approaches, tools, and phases of the project lifecycle
Experience with large-scale organizational change efforts
Combination of remote work and in-office, with up to 25% travel
Benefits & Perks:
401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses.
UniFirst is an international leader in garment & Uniform services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe.
We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. As an 80-year old company focused on annual growth, there’s never been a better time to join our team.
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws
UniFirst is an equal employment/affirmative action employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to TalentAcquisition@unifirst.com or call to let us know the nature of your request.
UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.
UniFirst is an equal opportunity/affirmative action employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.
If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to TalentAcquisition@unifirst.com or
call 800-347-7888 to let us know the nature of your request.
UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.