Senior Program Manager

Dexis is a professional services firm that solves the most pressing social challenges in complex environments, paving the way for a more secure and prosperous world.Dexis embraces diversity, equity, and inclusion and strives to build and maintain a safe environment where we celebrate diverse backgrounds, treat everyone with respect, and value the unique lived experiences each person brings based on their race, ethnicity, sexual orientation, gender identity, religion, disability, military or veteran status, national origin, age, marital status or family status and related conditions.At Dexis, you will experience a corporate culture of inclusiveness, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.About the PositionUnder minimal supervision, the Senior Program Manager will be responsible for developing best practices for the DPS Project Management Unit (PMU) in areas such as project management, recruitment, staff care, and operations. This role will involve supervising a team of two Recruiters and a Project Associate, ensuring adherence to best practices and federal regulations, including DSSR, FAR, AIDAR, and ADS, particularly in the context of international hiring. The Senior Program Manager will also act as a trusted resource and advisor for the broader DPS PMU, focusing on people management and operational excellence, fostering a high-performing culture within the team. The individual will coordinate project activities and deliverables, liaise with internal and external stakeholders, and work independently to establish priorities and meet deadlines. Additionally, the Senior Program Manager will manage client and partner relationships, ensuring high-quality project management, financial oversight, and contract compliance. By cultivating positive relationships with internal teams, clients, consultants, and partners, the Senior Program Manager will significantly contribute to achieving corporate objectives and support business development initiatives as needed.ResponsibilitiesProgram Management:Independently manage the daily operations of multiple projects, ensuring compliance with relevant policies and regulations.Coordinate with internal and external stakeholders to manage the successful administration of project activities, including program administrative reporting, operational procurement, subcontract management, inventory tracking, consultant management, allowances, travel administration, financial monitoring, and maintaining trackers.Ensure up-to-date project documentation and manage internal audits to ensure compliance with company standards and USAID regulations.Serve as a trusted resource and advisor in matters relating to international operations, including in-country registration, logistics, travel, and expatriate/TCN/CCN employment and management.Ensure timely completion and submission of project deliverables, reviewing documents for accuracy and compliance.Manage prime contractor relationships and oversee financial performance tracking to ensure effective program implementation.Collaborate with DPS PMUs to develop, implement, and maintain Standard Operating Procedures (SOPs) and operational policies and procedures that enhance efficiency and compliance.Regularly review and update SOPs to reflect changes in regulations, best practices, and organizational needs.Proactively identify and resolve contractual or operational issues in collaboration with relevant stakeholders.Collaborate with DPS PMU and Dexis HR and Talent Acquisition teams to develop and implement strategies for effective domestic and international hiring and onboarding processes.Support the identification and engagement of qualified candidates for project needs, ensuring alignment with organizational goals and requirements.Assist in the development of job descriptions and recruitment plans in partnership with DPS PMU and Dexis HR and Talent Acquisition.Supervise and provide direction to recruitment and project management staff, managing workload and time-to-fill metrics, while ensuring adherence to best practices and organizational standards.Train internal teams and DPS Recruiters on SOPs to ensure consistent application across projects.

Business Development:Represent Dexis with relevant USG clients to shape market and support pre-positioning for future work.Play a lead role in business development efforts including through identifying opportunities, leading capture efforts, managing proposals, recruiting, supporting partner engagement, writing proposals and/or annexes, pricing, and ensuring consistency across technical and cost volumes.Lead proposal writing efforts for responses to RFPs and RFIs including writing, reviewing, and editing the executive summary, technical approach, management plan, and staffing plan.Lead pricing and budget development including conducting research, updating pricing templates, and developing strategies.Actively participate in business development efforts, including bid management, proposal development, and supporting recruitment for proposals.Facilitate proposal strategy sessions (including proposal positioning, key win themes, strategies and approaches, competitors, clients, and key personnel).Attend external events, client conferences, and industry days, to network with clients and counterparts.

Qualifications:

Bachelor's degree in Business Administration, International Relations, Finance, or a related field; Master's degree preferred.At least seven (7) years of experience in project management and operational roles, particularly in international settings.Strong understanding of USAID regulations and compliance requirements.Excellent interpersonal and communication skills, with the ability to build relationships at all organizational levels.Proven ability to manage multiple projects simultaneously and meet deadlines under pressure.Experience in business development and proposal management is a plus.High proficiency in Microsoft Office Suite and project management software.

Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.Dexis pay range for this role: $84,000—$105,000 USD

Dexis is on a mission to help solve today's most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is "find a way or make a way" - that's how Dexis goes "all in." How will you?If you are passionate about this opportunity, apply now!Only those applicants who meet the above criteria will be contacted for interview.Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.As part of a competitive benefits package for eligible employees, Dexis provides healthcare insurance in addition to other staff welfare benefits and perks.If you are hired for a position that is paid from the Dexis home office, you will be required to submit proofthat you have received the COVID-19 vaccine unless you qualify for a legally recognized medical or religious exception to the vaccine requirement. This does not apply to AL, AZ, FL, KS, MT, NH, ND, or TX residents.