RAYUS Radiology
Scheduling Specialist
RAYUS Radiology, Orlando, Florida, us, 32885
RAYUS now offers DailyPay! Work today, get paid today!RAYUS Radiology, formerly Center for Diagnostic Imaging and Insight Imaging, is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments.
This is a full-time position working 40 hours per week; shifts are 8:00am - 4:30pm. After successful completion of onsite training within 4-6 weeks, the position will transition over to fully remote.ESSENTIAL DUTIES AND RESPONSIBILITIES:(85%) SchedulingAnswers phones and handles calls in a professional and timely mannerMaintains positive interactions at all times with patients, referring offices and staffSchedules patient examinations according to existing company policyEnsures all appropriate personal, financial and insurance information is obtained and recorded accuratelyEnsures all patient data is entered into information systems completely and accuratelyEnsures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointmentCommunicates to technologists any scheduling changes in order to ensure highest patient satisfactionMaintains an up-to-date and accurate database on all current and potential referring physiciansHandles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring officesProvides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave)Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only)
(10%) InsurancePre-certifies all exams with patient's insurance company as requiredVerifies insurance for same day add-onsUses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Completes other tasks as assignedRequired:High school diploma or equivalentMicrosoft Office Suite experienceProficient with using computer systems and typingAble to handle multi-level phone system with a high volume of calls at one time
Preferred:1-2 year customer service experienceMedical terminology and previous clinical business office experienceBilingual
RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible. We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled.
This is a full-time position working 40 hours per week; shifts are 8:00am - 4:30pm. After successful completion of onsite training within 4-6 weeks, the position will transition over to fully remote.ESSENTIAL DUTIES AND RESPONSIBILITIES:(85%) SchedulingAnswers phones and handles calls in a professional and timely mannerMaintains positive interactions at all times with patients, referring offices and staffSchedules patient examinations according to existing company policyEnsures all appropriate personal, financial and insurance information is obtained and recorded accuratelyEnsures all patient data is entered into information systems completely and accuratelyEnsures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointmentCommunicates to technologists any scheduling changes in order to ensure highest patient satisfactionMaintains an up-to-date and accurate database on all current and potential referring physiciansHandles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring officesProvides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave)Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only)
(10%) InsurancePre-certifies all exams with patient's insurance company as requiredVerifies insurance for same day add-onsUses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Completes other tasks as assignedRequired:High school diploma or equivalentMicrosoft Office Suite experienceProficient with using computer systems and typingAble to handle multi-level phone system with a high volume of calls at one time
Preferred:1-2 year customer service experienceMedical terminology and previous clinical business office experienceBilingual
RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible. We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled.