Roto-Rooter
Dispatcher 2nd Shift
Roto-Rooter, Baltimore, Maryland, United States, 21276
OverviewDispatcher, 2nd Shift
If job security, top pay, excellent benefits, and career advancement representing a well-known national brand are what you're looking for, Roto-Rooter is the company for you. We take pride in being a great place to work and providing excellent pay with top benefits.
The hourly pay rate for this position is between $19.00-$21.00, depending on experience.
Responsibilities
Hiring immediately for full-time 2nd shift dispatcher position at Roto-Rooter’s Baltimore area Call Center. Bilingual skills preferred, but not required. This is an evening position that may include weekends.
Serve as liaison between our field service technicians and customers.
Distribute jobs to field service technicians.
Manage the workload of service technicians in a multi-state region.
Interact with customers to keep them informed of the arrival status of their assigned service technician.
Relay necessary job details and other information to the service technician.
Resolve any customer service concerns.
Requirements
Ability to multi-task
Bilingual skills are a plus
AS400 knowledge is preferred
Excellent customer service skills
A working knowledge of Microsoft Word and Excel programs
Self-starter who is organized and thorough with attention to detail and thrives in our fast-paced work environment
BenefitsAt Roto-Rooter we believe our greatest investment is in our employees.
We prioritize the health and well-being of our team and their families. That’s why we offer an extensive employee benefit package including:
Medical insurance with a Prescription Drug Card
Accident and Critical Illness Insurance
Dental Insurance
Vision Insurance
Paid Vacation
Paid Training
Life Insurance
Matching 401K Retirement Savings Plan
Tuition Reimbursement
Profit Sharing
Roto-Rooter offers excellent career paths for military veterans and personnel transitioning to civilian professions. Throughout our 86 years in business, we've found that military training and structure are a great fit at our company.
EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.
Advertising TagsBCC1
#LI-AS2
#LI-ONSITE
If job security, top pay, excellent benefits, and career advancement representing a well-known national brand are what you're looking for, Roto-Rooter is the company for you. We take pride in being a great place to work and providing excellent pay with top benefits.
The hourly pay rate for this position is between $19.00-$21.00, depending on experience.
Responsibilities
Hiring immediately for full-time 2nd shift dispatcher position at Roto-Rooter’s Baltimore area Call Center. Bilingual skills preferred, but not required. This is an evening position that may include weekends.
Serve as liaison between our field service technicians and customers.
Distribute jobs to field service technicians.
Manage the workload of service technicians in a multi-state region.
Interact with customers to keep them informed of the arrival status of their assigned service technician.
Relay necessary job details and other information to the service technician.
Resolve any customer service concerns.
Requirements
Ability to multi-task
Bilingual skills are a plus
AS400 knowledge is preferred
Excellent customer service skills
A working knowledge of Microsoft Word and Excel programs
Self-starter who is organized and thorough with attention to detail and thrives in our fast-paced work environment
BenefitsAt Roto-Rooter we believe our greatest investment is in our employees.
We prioritize the health and well-being of our team and their families. That’s why we offer an extensive employee benefit package including:
Medical insurance with a Prescription Drug Card
Accident and Critical Illness Insurance
Dental Insurance
Vision Insurance
Paid Vacation
Paid Training
Life Insurance
Matching 401K Retirement Savings Plan
Tuition Reimbursement
Profit Sharing
Roto-Rooter offers excellent career paths for military veterans and personnel transitioning to civilian professions. Throughout our 86 years in business, we've found that military training and structure are a great fit at our company.
EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.
Advertising TagsBCC1
#LI-AS2
#LI-ONSITE