Supplier Relationship Manager

Job Description Supplier Relationship Manager | Procurement Team | Cincinatti, OH Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day. What makes a Worldpayer? It's simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We're dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we're determined, always staying open - winning and failing as one. We're looking for a Supplier Relationship Manager to join our ever-evolving Procurement team to help us unleash the potential of every business. Are you ready to make your mark? Then you sound like a Worldpayer. About the team The Worldpay procurement team brings focused expertise and drives a culture of spending discipline for strategic vendors/categories (highly critical to current and future business operations) via the employment of efficient, effective, and best in class strategic sourcing, contract management, negotiation, and supplier management practices. They serve as a central point of contact for strategic suppliers. What you'll own In the Supplier Relationship Manager role you will collaborate closely with your leader and Business Partners to drive efforts to create, communicate, and implement Supplier Relationship Management (SRM) program tactics across the organization. The objective of the SRM program is to support effective supplier cost, risk, and performance management. As program maturity and structure is implemented, you will be directly responsible for managing aspects of supplier relationships. You will research general and industry specific trends; monitor regulatory changes; assure that EP policies and procedures align with regulatory standards/requirements; and create and present reports. As a Supplier Relationship Manager, you will handle change and project management aspects of the Supplier Relationship Management program journey. Interprets, authors, supports, and analyzes EP and organizational policies and procedures. Works closely with all business partner stakeholders to develop workflows, policies, procedures, and strategy documentation that supports an effective program framework. Identifies and communicates vendor risk and performance to internal stakeholders and their leadership. Influences and takes part in creating and implementing Supplier Relationship Management program aspects across the organization. Aids procurement and stakeholders in Supplier Business Reviews. Participates in or may initiate escalation of supplier significant event handling and remediation efforts. Maintains industry knowledge of Supplier Relationship Management and risk management principles and readily shares knowledge with internal community. Other duties as assigned as program maturation progresses and in response to structural changes associated with maturity. Where you'll own it You'll own it in our thriving Cincinnati office, or remote. While we're a large team of Worldpayers based in North America, we have collaborative spaces and regular opportunities to celebrate with each other in person. What you bring Experience in communicating across all levels of the organization including executive leadership. Prior Supplier Relationship Management program and performance experience. Requires 5 to 7 years of relevant experience or a combination of related experience, education and training. Worldpay perks - what