Senior Quality Assurance Tester

Capgemini Government Solutions (CGS) LLC is seeking a highly motivated and experienced Senior Quality Assurance Tester to join our team. The successful candidate will oversee the User Acceptance Testing (UAT) phase of Salesforce implementations independently, collaborating closely with business team members to ensure seamless delivery. This role is vital in supporting the company's mission to deliver high-quality solutions, drive customer satisfaction, and achieve business objectives.Job ResponsibilitiesPlan, coordinate, and execute the UAT phase for Salesforce implementations, ensuring alignment with business requirements and project timelines.Facilitate UAT calls with business stakeholders to gather requirements, clarify test objectives, and ensure test readiness.Conduct triage calls to prioritize and categorize defects, collaborating with development teams to resolve issues promptly.Drive the defect resolution process, ensuring that defects are tracked, monitored, and closed efficiently.Develop detailed test plans, test cases, and scripts based on business requirements and functional specifications.Implement test cases and document results, ensuring thorough validation of business processes within the Salesforce environment.Provide regular updates and status reports to project managers and customers, ensuring transparency in the UAT process.Act as a liaison between business collaborators and technical teams, ensuring clear communication and understanding of issues and resolutions.Lead post-UAT review sessions to gather feedback and identify areas for improvement in the testing process.Mentor and provide technical guidance to junior testers as needed.Basic QualificationsU.S. Citizenship is required.Eligible to obtain and maintain Government Security Clearance.Bachelor's or Master's degree in computer science, information systems, or a related field.Minimum of 5 years of experience in UAT testing, with at least 3 years focused on Salesforce implementations.Demonstrable ability to lead UAT phases independently, including facilitating calls, conducting triage, and driving defects to closure.Solid understanding of Salesforce capabilities, configurations, and testing methodologies.Experience working closely with business team members to define test strategies and ensure alignment with business objectives.Excellent communication skills, with a demonstrated ability to engage effectively with business and technical teams.Additional QualificationsExperience with agile and DevOps methodologies, including continuous integration and testing.Salesforce certification (e.g., Salesforce Administrator, Platform App Builder) is a plus.Familiarity with defect tracking tools like JIRA or Bugzilla.Ability to work both independently and as part of a collaborative team.Strong test writing skills.About CapgeminiCapgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.DisclaimerCapgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.