Director of Patient Services Marketing

Kyowa Kirin is a fast-growing global specialty pharmaceutical company that applies state-of-the-art biotechnologies to discover and deliver novel medicines in four disease areas: bone and mineral; intractable hematologic; hematology oncology; and rare disease. A Japan-based company, our goal is to make people smile by delivering breakthroughs where no adequate treatments currently exist, working from drug discovery to product development and commercialization. In North America, we are headquartered in Princeton, NJ, with offices in California, Massachusetts, and Ontario.Summary of JobThe Director of Patient Services Marketing is responsible for the creation and implementation of strategy and delivering on tactics aligned to the overarching strategy. The role will manage external agencies and ensure alignment of internal stakeholders to meet goals.Leads the collaborative planning, alignment, approval and execution of strategies and tactics (traditional and digital) designed to provide education to healthcare providers and patients by amplifying awareness of patient support programs.Partners with internal and external stakeholders to leverage Omni-channel offeringsEnsures a productive and cost-effective relationship with external agencies and partnersDrives alignment with strategic objectives and tactics across the organization in a compliant manner (Sales, Training, Marketing, business Insights & Analytics, Market Access, Patient Services, Legal, Medical, Trade, Public Affairs, etc.)Ensures key programs are managed effectively achieving KPIs on time and on budgetCreate a go-to-market communication strategy for internal and external customers.Develop reports to monitor key metrics around digital, live and in person tactics to measure success.Develops content for appropriate programs to educate patients and healthcare providers.Facilitates a smooth running and compliant PRC process in concert with the PRC Team Members and partner agenciesPartners with advocacy, public relations, market research and marketing to compliantly collect data on the patient journey.Adheres to all company policies and legal, compliance and regulatory guidelines

EducationBachelor's required; MBA a Plus .

ExperienceMinimum 8-10 years pharmaceutical marketing. Rare Disease experience preferredExperience with digital approaches to HCP marketing is optimalOutstanding leadership, and presentation skillsProven ability to collaborate across functions with intentionLeads with curiosity to support innovation and critical thinking

Technical SkillsProficient in MS Office Suite.

Non-Technical SkillsHighly motivated and great attention to detail. Strong ability to work under tight timelines and complex/changing situations. Excellent written and oral communication skills. Excellent problem-solving skills. Broad level of interpersonal skills and flexibility

TravelRequires up to 15% domestic and international travelKKNA and all of its employees have an obligation to act in accordance with the law and with integrity in all our operations and interactionsIt is the policy of Kyowa Kirin North America, Inc. to provide equal employment opportunity to all qualified persons without regard to race, religion, creed, color, pregnancy, sex, age, national origin, disability, genetic trait or predisposition, veteran status, marital status, sexual orientation or affection preference or citizenship status or any other category protected by law.When you apply to a job on this site, the personal data contained in your application will be collected and stored by Kyowa Kirin, Inc. ("Controller"), which is located at 510 Carnegie Center, Suite 6, Princeton, NJ 08540 USA and can be contacted by emailing kkus.talentacquisition.8h@kyowakirin.com. Controller's data protection officer can be contacted at usprivacyoffice@kyowakirin.com. Your personal data will be processed for the purposes of managing Controller's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of General Data Protection Regulation (EU) 2016/679 ("GDPR") as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller's behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. The transfer will be made using appropriate additional safeguards under the standard contractual clauses approved by regulators for transfers of personal data outside the European Union.Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, if you are located in the European Union, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability, and to lodge a complaint with an EU supervisory authority. If you have any questions about our use of your data, you may contact us by email at usprivacyoffice@kyowakirin.com.Recruitment & Staffing AgenciesKyowa Kirin does not accept agency resumes unless contacted directly by internal Kyowa Kirin Talent Acquisition. Please do not forward resumes to Kyowa Kirin employees or any other company location; Kyowa Kirin is not responsible for any fees related to unsolicited resumes.Annualized base salary ranges from $210,000 - $230,000 plus Bonus incentive; actual salaries will vary and may be above or below this range commensurate with various factors including but not limited to experience, education, training, and merit.Kyowa Kirin provides a comprehensive compensation and benefits package which includes:Medical, Dental & Vision Insurance, Basic and Voluntary Life and AD&D Insurance, Short- and Long-Term Disability Insurance, Flexible Spending Accounts, and Health Savings Account, Business Travel Insurance, Employee Assistance ProgramsPet InsuranceRetirement Savings 401k with company match and annual discretionary profit sharingWell-Being and Work-Life Programs Including Gympass, Nutrition Counseling, , Volunteer Time Off, Flexible Work Arrangements, Parental Leave, Adoption Assistance, and TouchCare Insurance & Billing SupportGenerous Paid Time Off, Sick Time, & Paid HolidaysPerks and Discounts with Tickets at Work and LifeMartReward & Recognition ProgramsCareer Development and Training

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