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Capital One Services, LLC

Manager, Supplier Management

Capital One Services, LLC, New York, New York, us, 10261


Locations: VA - McLean, United States of America, McLean, Virginia

Manager, Supplier Management

At Capital One, we dare to dream, disrupt, and deliver in a better way. Our goal is simple - bring ingenuity, simplicity, and humanity to an industry ripe for change. We are seeking a Manager, Supplier Management to join our Enterprise Supplier Management (ESM) Team. In ESM, we empower associates to deliver their best by cultivating a culture of inclusion and belonging, where varying perspectives and opinions are valued.

As a Supplier Manager in the Third Party Management Center of Excellence (TPM CoE), you will lead several, cross-functional initiatives to enable a well-managed and adaptable supply chain. You will work closely with teams across the enterprise and maintain relationships with internal business customers. This role will be responsible for supporting the Third Party Manager community by documenting and sharing best practices and stepping in to resolve recurring problems that are raised by the TPM Community. As a representative from the TPM CoE, you will help prioritize areas that need improvement and also present regularly to the ESM leadership on any areas where you need additional executive level support. You will work with several stakeholders to ensure projects are delivered on time and with a high level of quality.

In this role, you will have a direct responsibility of strategically shaping the future of how ESM manages third parties. This will involve leading training programs, including Elevating Third Party Management (eTPM) for new associates and helping to build the content for additional training that will kick off in 2025. This will also include providing subject matter expertise when designing or improving third party management processes and procedures.

Key responsibilities include:

Strategic Thinking: Leverage critical thinking skills to ideate future state solutions and best practices for third party management. Lead workshops to create and design innovative solutions

Training: Create, lead, and facilitate robust training programs for new and experienced Third Party Managers. Present to TPM leadership on new training opportunities and concepts as well as partnering closely with the ESM Learning & Development team on establishing effective training practices

Leadership: Teach, facilitate and coach Third Party Managers to deliver strong outcomes and manage their supplier portfolios with a risk focused approach

Driving Intent: Represent the TPM community in several cross-functional forums to define new intent coming into ESM and provide feedback on the level of impact to the TPMs

Process Management: Support the CoE with documenting current state processes, identifying gaps, and proposing future state solutions

Communications: Deliver strong communications plan for the TPM community and share upcoming training opportunities

Influence: Exercise influence across multiple domains to drive process improvements and adoption via presentation and storytelling skills

Note: Limited travel may be required

Basic Qualifications:

At least 4 years of experience in Relationship Management, Supplier Management, Project Management, Process Management, or a combination

Preferred Qualifications:

At least 5 years of experience in Procurement, Sourcing, Operations Management, Risk Management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

New York City (Hybrid On-Site): $147,800 - $168,700 for Manager, Supply Chain

Illinois (Hybrid On-Site): $137,800 - $157,300 for Manager, Supply Chain

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Capital One is an equal opportunity employer committed to diversity in the workplace. Capital One promotes a drug-free workplace.All qualified applicants will receive consideration for employment without regard to gender, race, color, religion, national origin, sexual orientation, protected veteran status, or disability status.Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; Newark, New Jersey Ordinance 12-1630; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

Minimum Salary: 31200.00 Maximum Salary: 31200.00 Salary Unit: Yearly