NETWORK OPERATIONS TECHNICIAN I

NETWORK OPERATIONS TECHNICIAN I Chesapeake, VA, USA Lynchburg, VA, USA Virginia Beach, VA, USA Req 1866 Friday, October 25, 2024 Lumos is looking for a full-time Network Operation Technician Our Network Operations Techs Install, turn-up, test and troubleshoot DDS, DS1, OC3, OC12, SS7 links, Switch Trunks and Ethernet services with the Central Office. Turn-up, provision, test, maintain and troubleshoot Central Office equipment. Examples: Adtran 5000, Zhone MXK, Calix C7 and E7, Tellabs 5500, 7120 and 5320, BITS Clock, legacy access and transport equipment. Perform advanced OTDR traces and fiber characterization. Ability and knowledge to operate and maintain voice switches. Performs Preventive Maintenance on RSB equipment located at Host, Remote, COLO, POP and DLC locations. Serves as In-Charge when Manager is on vacation or out-of-the office. Performs other duties as assigned by Manager. Training Components - Adtran 5000, Calix C7 & E7 Operation & Provisioning, Calix C7 & E7, Cabling & Testing, Viavi 5800 DS1/DS3/GigE/OTDR. This position requires the willingness to travel throughout the Virginia area. Travel is estimated to be 30% of the time, depending on project needs and requirements. Company Summary Lumos provides 100% Fiber-Optic Internet access to more than 375,000 homes and businesses in Virginia, North Carolina, and South Carolina and has recently announced expansion into Ohio and Kentucky. We believe that the possibilities of tomorrow cannot be built on the infrastructure of yesterday. That's why we're building a 100% Fiber Optic network from the ground up for families, businesses, and communities, backed by local, expert customer service. An Internet built for that most hopeful of all things - the future. Because whatever the future holds, Lumos makes it faster. Our Mission and Values At Lumos, we are driven by our commitment to a brighter tomorrow . We take pride in being the first to deliver 100% Fiber Optic Internet for families, small businesses, and communities. We know the possibilities of tomorrow can't be built on the infrastructure of yesterday. And when we deliver uninterrupted Internet and limitless capacity, we create new opportunities for everyone. We believe that the past is over, and the future is fast. That's why we are who we are: the disruptors of the status quo. Guided by our purpose and startup mindset , we step up, move first, and adapt as we go. Here, there's no hierarchy, only hustle. We are all servant leaders , confident in our purpose and humble enough to pay close attention to the details. We all have the power to help solve problems and find solutions for our customers and teammates - and we do - by putting people first and doing whatever it takes to build loyalty with our customers and within our team. We're passionate about our customers' experience . Their futures don't stand still, and neither do ours. We'll never stop reinventing ourselves to meet our customers' evolving needs - because we know that our work, delivering 100% fiber optic internet, truly changes people's lives. Essential Functions : Install, troubleshoot and repair voice, data and video services on copper and fiber networks. Works with operation technicians to troubleshoot, isolate and resolve customer impacting issues. Operate, maintain, troubleshoot, install and repair Central Office, Remote Office, Remote Nodes and colocation equipment. OSS/BSS Data entry (Updating Trouble Tickets, Orders Timesheet's etc.) Maintain power equipment such as rectifiers, inverters, BDFBs, batteries and generators. Restore power at remote nodes utilizing portable generators when necessary. Performs Preventive Maintenance on equipment located at Central Office, Remote Office, Remote Nodes and colocation equipment. Perform OTDR traces and fiber characterization. Performs other duties as assigned by Manager including serving as In-Charge when Manager is out of the office. Knowledge, Skills, and Abilities: Knowledge and experience with access, transport and switching equipment. Operation of network test equipment such as service testing, fiber continuity and characterization. Availability to work various hours and schedules, including weekends, holidays, overtime and callouts as required. Other Requirements : Education: High school education or equivalent & relevant electronics background. Associates degree in electronics and/or networking preferred. Experience: Minimum of 4 years' experience in Telecommunications field or equivalent education and certification. Benefits & Perks Our commitment to communities includes recruiting and rewarding the Lumos team members who are working together to build a brighter tomorrow. We have: Comprehensive health, dental, and vision coverage. Competitive compensation packages, including bonus options for eligible positions. Paid Time Off and 12 Paid Holidays / Personal Days. Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs). 100% employer-paid life and disability insurance. Employee Assistance Program (EAP) with access to professional support for life's challenges. 401K plan w/ up to 5% employer contribution and a self-directed brokerage option. Wellness program offering education and cash incentives for gym attendance and nutrition programs. Employee referral bonuses. Discounts on Lumos Fiber Internet for employees who live in our service areas. At Lumos we recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We have a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We will provide reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Other details Job Family Infrastructure and Supply Chain Pay Type Hourly Apply Now Chesapeake, VA, USA Lynchburg, VA, USA Virginia Beach, VA, USA Share this job: