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Family Health Centers of San Diego

Healthcare Retention Specialist

Family Health Centers of San Diego, San Diego, California, United States, 92189


Impact Lives, Impact CommunityFamily Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care options. Founded by a Latina grandmother/community advocate over 50 years ago in Barrio Logan, FHCSD has grown into one of the largest community health systems in the country. With over 62 sites, over 227,000 patients, and over 417,000 visits last year, we provide a wide variety of health care and outreach services to a very diverse patient population. We are proud of our mission, our lasting community impact, and the cultural and individual diversity of our staff.Position:

Healthcare Retention SpecialistThe Healthcare Retention Specialist is under the supervision of the Coordinator of Access to Care, providing a variety of services to those who have received Insurance Enrollment services, including verification of enrollment, tracking utilization of healthcare services, and encouraging renewal applications.Responsibilities:Answers Insurance Hotline to screen for coverage and schedules application assistance appointments with an Enrollment Specialist.Completes project-specific logs and collects required project data, making timely and accurate submission of monthly reports.Makes telephone and mail contact with individuals receiving FHCSD Enrollment services; verifies enrollment; documents any healthcare utilization; and encourages renewal applications.Meets department retention productivity standards.Performs other duties as assigned.Provides coverage for Healthcare Enrollment Specialists as needed and participates in community events.Requirements:Ability and means to travel as needed in a timely manner within San Diego County, to locations that may have limited access to public transportation; proof of liability and property damage insurance on vehicle used is required. DRIVER REQUIREMENTS: Licensed for a minimum of 3 years; no more than 2 violations and/or accidents within 3 years; no vehicle-related suspensions/reinstatements; no DUI, reckless or felony driving within 7 years.High school graduate or GED equivalency.Rewards:Job type: Regular Full TimeCompetitive Salary with Excellent BenefitsRetirement Plan with Employer MatchPaid Time Off, Extended Sick Leave and Paid HolidaysMedical/Dental/Vision/FSA/Life InsuranceEmployee Discounts and Wellness ProgramsThe successful candidate will have a demonstrated commitment to community medicine and providing culturally competent care to the medically underserved.In the spirit of pay transparency, we are excited to share the base range for this position, exclusive of fringe benefits or potential bonuses: $21.00 - $21.50. If you are hired at Family Health Centers of San Diego, your final base salary compensation will be determined based on factors such as geographic location, jurisdictional requirements, skills, education, and/or experience. We believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer.

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