The Salvation Army
Glendale Sales Lead
The Salvation Army, Glendale, California, us, 91222
Rate: $17.00 per hourABOUT THE ARCThe Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs.ABOUT OUR RETAIL TEAMBecome part of the dedicated Retail Team at The Salvation Army! Together we can continue to serve and impact our local community through the commitment to “Do The Most Good” at our Glendale Thrift Store, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping/donor experience, enhance customer service, problem-solving and teamwork skills, while contributing to the success of our Program and its participants.The Salvation Army is hiring for part-time Sales Lead at our Glendale Store. Great opportunity to get a start or improve your retail and customer service skills while contributing to the success of our Adult Rehabilitation Program. For information on this position, please read below:QUALIFICATIONS:
High School Diploma or equivalent.Must have a minimum of one-year previous retail experience and Supervisory experience preferred.Must pass background check, which will include Criminal History and Sex Offender Registry.Ability to communicate effectively with management, store employees, customers and donors.PHYSICAL REQUIREMENTS:
Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks and miscellaneous carts.Ability to lift up to 50 lbs.Ability to perform various repetitive motion tasks.ESSENTIAL DUTIES AND RESPONSIBILITIES:
Takes an active role and partners with the Store Manager in daily store operations, including opening and closing procedures, point of sale operations, inventory management and rotation, ARC merchandising standards (CNO Standards) and donations.Assumes responsibility for all day-to-day store operations (including personnel and cash handling) in the absence of the Store and/or Assistant Manager. Discuss concerns with District Sales Manager.Assists Store Manager to monitor and analyze key performance indicators to drive store sales and increase profitability as projected by budget and goals set by Command Retail Directors and Command Administration.In the absence of the Store Manager and Assistant Manager - Schedule Store Employees to ensure appropriate coverage in store and donation center. Coordinate daily morning and shift change team meetings. Provides coaching, training, and development to the Store Employees.Ensure high levels of Customer and Donor satisfaction through excellent service to meet their needs while also maintaining good Community relations. Develop strategies to improve service to maximize the customer experience.Support Store Manager to ensure Back Room Processors/Warehouse Associates work effectively and efficiently to meet daily processing goals.Responsible for supervision, support, and conduct reporting of program Beneficiaries if or when Work Therapy Assignments are put in place at the store.In the absence of the Store Manager and Assistant Manager - Responsible for the protection and security of store currency, inventory, and property.Ensure building is secured during non-operating hours with alarm system arming and alert protocol.Assures that safety measures are established and maintained consistent with ARC policy and governmental regulations, and that safety issues and incidents are reported immediately.May transfer or be relocated to other stores based on business needs.Completes all tasks (written or verbal) as assigned by the District Sales Manager, Command Retail Directors, and Command Administration.SCHEDULE
Our stores operate 7 days per week. Work schedules are determined by Management and employee must be flexible to always ensure adequate store coverage. Part-time associates may be scheduled to work any part-time shift including evenings, weekends, and holidays.Qualifications Education
Required:
High School or EquivalentExperience
Required:
1 year SupervisorPreferred:
Retail experienceEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities
#J-18808-Ljbffr
High School Diploma or equivalent.Must have a minimum of one-year previous retail experience and Supervisory experience preferred.Must pass background check, which will include Criminal History and Sex Offender Registry.Ability to communicate effectively with management, store employees, customers and donors.PHYSICAL REQUIREMENTS:
Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks and miscellaneous carts.Ability to lift up to 50 lbs.Ability to perform various repetitive motion tasks.ESSENTIAL DUTIES AND RESPONSIBILITIES:
Takes an active role and partners with the Store Manager in daily store operations, including opening and closing procedures, point of sale operations, inventory management and rotation, ARC merchandising standards (CNO Standards) and donations.Assumes responsibility for all day-to-day store operations (including personnel and cash handling) in the absence of the Store and/or Assistant Manager. Discuss concerns with District Sales Manager.Assists Store Manager to monitor and analyze key performance indicators to drive store sales and increase profitability as projected by budget and goals set by Command Retail Directors and Command Administration.In the absence of the Store Manager and Assistant Manager - Schedule Store Employees to ensure appropriate coverage in store and donation center. Coordinate daily morning and shift change team meetings. Provides coaching, training, and development to the Store Employees.Ensure high levels of Customer and Donor satisfaction through excellent service to meet their needs while also maintaining good Community relations. Develop strategies to improve service to maximize the customer experience.Support Store Manager to ensure Back Room Processors/Warehouse Associates work effectively and efficiently to meet daily processing goals.Responsible for supervision, support, and conduct reporting of program Beneficiaries if or when Work Therapy Assignments are put in place at the store.In the absence of the Store Manager and Assistant Manager - Responsible for the protection and security of store currency, inventory, and property.Ensure building is secured during non-operating hours with alarm system arming and alert protocol.Assures that safety measures are established and maintained consistent with ARC policy and governmental regulations, and that safety issues and incidents are reported immediately.May transfer or be relocated to other stores based on business needs.Completes all tasks (written or verbal) as assigned by the District Sales Manager, Command Retail Directors, and Command Administration.SCHEDULE
Our stores operate 7 days per week. Work schedules are determined by Management and employee must be flexible to always ensure adequate store coverage. Part-time associates may be scheduled to work any part-time shift including evenings, weekends, and holidays.Qualifications Education
Required:
High School or EquivalentExperience
Required:
1 year SupervisorPreferred:
Retail experienceEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities
#J-18808-Ljbffr