Healthandcommerce
Senior Account Director (PR)
Healthandcommerce, New York, New York, us, 10261
Senior Account Director
An account director is a senior contact for clients within the agency. They manage and oversee teams to ensure campaigns are developed and delivered and client service expectations are met. Commercially minded and creative in nature, the account director is adept at building relationships with members of the media, industry spokespeople, executives, key opinion leaders and others. They direct and lead teams and projects, providing counsel to clients and teams. As a senior member of the business, they deliver new business and grow existing accounts.
Biotech industry experience strongly preferred
Responsibilities:
Lead clients and teams; gaining and sustaining client trust by delivering timely results and strategic recommendations
Maintain deep knowledge of clients and the industry, including trends and issues that may affect clients, their competitors and stakeholders
Serve as main client contact for day-to-day activities; drive client and internal meetings
Review and provide counsel on written materials, ensuring documents are strategic, accurate, and well written
Work with senior leaders to develop recommendations and presentations to clients and prospects, including writing portions of plans and presentations
Drive client and internal meetings
Oversee client budgets; prepare invoice summaries
Supervise staff; delegate and assign tasks to appropriate team members and provide guidance to meet client needs and encourage team member growth
Work with account teams to manage timelines, develop action plans and counsel clients
Oversee media strategy development
Participate in determining staffing allocations and account projections
Be the go-to resource on team for billing and resource allocation; flag budget and staffing issues
Participate in new business discussions; own portions of new business presentations, including strategy and tactical development; able to help identify organic growth opportunities that span H+C services (PR, IMC, etc.) and work cross collaboratively to secure and staff the work
Coach and mentor staff; complete regular goals reviews and evaluations for direct reports according to agency policies
Accountability:
Unfailingly reliable; ensures client work is completed, meeting or exceeding expectations, while supporting team members
Proactively flags to senior leaders and/or clients when projects are at risk and identifies solutions
Acts and works independently to deliver results and solve problems; brings in senior leadership when needed
Manages individual and team time to hours allocated; records hours daily in Harvest
Meets or beats deadlines and manages team to deadlines; clearly communicates when deadlines shift and reallocates resources according to priorities
Works according to H+C Operating Principles in all interactions
Represents the agency responsibly to H+C clients and new business prospects, adding value whenever possible
Qualifications:
A. or B.S degree in communications, PR, marketing, business administration or related field
Able to provide strategic counsel on a regular basis; identifying how to overcome obstacles and deliver results
Proficient knowledge of biotech, pharma, and/or medtech space
Minimum 6-7 years agency experience or mix of agency and in-house biotech/medtech experience for AD level; 9-10 years experience for senior AD
Excellent time management skills and attention to detail
Mastery of media materials development; expert written and verbal communication skills
Ability to perform under pressure in a fast-paced environment while maintaining a positive, collegial work environment
This job description is not intended to be an exhaustive list of the responsibilities for this role. Other responsibilities may be added from time to time.
H+C is an Equal Opportunity Employer. We are committed to creating and fostering an environment focused on equality, empowerment and respect. We strive to create an inclusive workplace that supports and celebrates our diversity. We continue to invest in our efforts to ensure that H+C is a place where everyone can thrive.
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An account director is a senior contact for clients within the agency. They manage and oversee teams to ensure campaigns are developed and delivered and client service expectations are met. Commercially minded and creative in nature, the account director is adept at building relationships with members of the media, industry spokespeople, executives, key opinion leaders and others. They direct and lead teams and projects, providing counsel to clients and teams. As a senior member of the business, they deliver new business and grow existing accounts.
Biotech industry experience strongly preferred
Responsibilities:
Lead clients and teams; gaining and sustaining client trust by delivering timely results and strategic recommendations
Maintain deep knowledge of clients and the industry, including trends and issues that may affect clients, their competitors and stakeholders
Serve as main client contact for day-to-day activities; drive client and internal meetings
Review and provide counsel on written materials, ensuring documents are strategic, accurate, and well written
Work with senior leaders to develop recommendations and presentations to clients and prospects, including writing portions of plans and presentations
Drive client and internal meetings
Oversee client budgets; prepare invoice summaries
Supervise staff; delegate and assign tasks to appropriate team members and provide guidance to meet client needs and encourage team member growth
Work with account teams to manage timelines, develop action plans and counsel clients
Oversee media strategy development
Participate in determining staffing allocations and account projections
Be the go-to resource on team for billing and resource allocation; flag budget and staffing issues
Participate in new business discussions; own portions of new business presentations, including strategy and tactical development; able to help identify organic growth opportunities that span H+C services (PR, IMC, etc.) and work cross collaboratively to secure and staff the work
Coach and mentor staff; complete regular goals reviews and evaluations for direct reports according to agency policies
Accountability:
Unfailingly reliable; ensures client work is completed, meeting or exceeding expectations, while supporting team members
Proactively flags to senior leaders and/or clients when projects are at risk and identifies solutions
Acts and works independently to deliver results and solve problems; brings in senior leadership when needed
Manages individual and team time to hours allocated; records hours daily in Harvest
Meets or beats deadlines and manages team to deadlines; clearly communicates when deadlines shift and reallocates resources according to priorities
Works according to H+C Operating Principles in all interactions
Represents the agency responsibly to H+C clients and new business prospects, adding value whenever possible
Qualifications:
A. or B.S degree in communications, PR, marketing, business administration or related field
Able to provide strategic counsel on a regular basis; identifying how to overcome obstacles and deliver results
Proficient knowledge of biotech, pharma, and/or medtech space
Minimum 6-7 years agency experience or mix of agency and in-house biotech/medtech experience for AD level; 9-10 years experience for senior AD
Excellent time management skills and attention to detail
Mastery of media materials development; expert written and verbal communication skills
Ability to perform under pressure in a fast-paced environment while maintaining a positive, collegial work environment
This job description is not intended to be an exhaustive list of the responsibilities for this role. Other responsibilities may be added from time to time.
H+C is an Equal Opportunity Employer. We are committed to creating and fostering an environment focused on equality, empowerment and respect. We strive to create an inclusive workplace that supports and celebrates our diversity. We continue to invest in our efforts to ensure that H+C is a place where everyone can thrive.
#J-18808-Ljbffr