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Nwafp

Branch Services Officer

Nwafp, Washington, District of Columbia, us, 20022


Job Board Title:Branch Services OfficerPost Date:10/2/2024Expiration Date:11/30/2024Details:Base Salary Range: $26.07 - $32.59 - $39.11 hourlyAt Heritage Bank, we work hard, but also know how important it is to take time off to stay healthy, relax, and spend time doing what makes your heart happy!As part of our team you will enjoy a total rewards package, which includes base salary based on the role, experience, and skill set, along with an exceptional benefits package (medical, dental, vision, life insurance, 401(k), community volunteer time), and generous time off policy. Full-time team members receive a minimum of 10 paid vacation days annually and eight hours of paid sick leave per month, while also enjoying 11 paid holidays each calendar year, and an annual float day.Position Overview

Heritage Bank has an exciting opportunity to join our organization! We are seeking a Branch Services Officer at our Camano Island, WA branch.The branch services officer is responsible for the overall profitability, operational soundness and goal achievement of assigned branch by meeting operational objectives, directing and executing sales and business development activities, managing employee development and engagement through consistent coaching and performance management in accordance with the Heritage Bank Mission, Vision, and Values.Responsibilities:

Lead and manage a retail branch to ensure that established production goals for deposits, fee income, loan production and other corporate goals are met or exceeded.Ensure accuracy and timely completion of audits, certifications, compliance, and reporting.Organize and direct operational workflow to minimize risk and ensure efficient procedures.Resolve customer questions and/or concerns in a timely manner.Actively lead and train staff to ensure compliance with regulatory standards.Maintain comprehensive knowledge of operational policies and procedures.Develop skills of staff through goal-setting and performance management.Lead and manage sales for the branch.Work collaboratively with Retail Management/Human Resources on staffing levels.Represent the Bank in the local community.Monitor supplies and security levels ensuring efficient operation.Ensure compliance with all state and federal banking laws and regulations.Qualifications:

4+ years recent experience in retail banking branch operations, sales and service, including a minimum of 2 years in a supervisory role.High School diploma or equivalent required; Associates degree or higher preferred.Strong leadership and managerial skills required.Ability to develop and manage income and expense budgets.Advanced knowledge of retail job functions and banking products.Consistent sales and business development skills.Strong analytical reasoning and time management skills.Unquestionable integrity in handling sensitive information.Proficient PC experience using MS Office products.Valid driver license and reliable transportation required.Working Environment/Conditions:

Climate controlled office environment. Work involves being able to concentrate under sometimes distracting conditions.Physical Demands/Effort:

Ability to operate a computer and perform tasks requiring dexterity of hands. Ability to stand or sit for extended periods.Comments:

Heritage Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, or any other basis protected by applicable law.Employer:

Heritage BankContact:

HBRecruitingEmail:

hbrecruiting@heritagebanknw.comWebsite:

Heritage Bank Careers

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