TEKsystems
Delivery Manager (Scrum Master/PM)
TEKsystems, Richmond, Virginia, United States, 23214
BRIEF SUMMARY:The Sr. Delivery Manager is responsible for influencing and facilitating the delivery of cross-functional initiatives across Technology teams, product teams, business stakeholders, vendors, and consultants in the full life cycle of the initiative or Agile practices, as necessary. This individual will manage multiple product teams and/or large, complex projects through discovery to delivery. This will include participating in the resourcing process, overseeing Agile and/or waterfall ceremonies, development, and delivery. The individual will also have direct responsibility for scheduling meetings, producing status updates, and reporting out on post-production and team metrics, if applicable. The Sr. Delivery Manager is responsible for guiding project and/or product team members, removing obstacles, gaining consensus from the project team and stakeholders, and providing positive and developmental feedback to team members' direct managers. The individual proactively seeks to improve processes, procedures, tools, and methodology. The Sr. Delivery Manager is responsible for anticipating change and championing systems and processes to align with any change. Product/Project delivery and customer satisfaction will be a key metric for measuring success.ESSENTIAL DUTIES AND RESPONSIBILITIES:
Lead delivery of complex product initiatives and/or cross-functional initiatives including business stakeholders, lead and supporting Technology teams, product teams, creative teams, vendors, and consultants through all phases of the project life cycle.Facilitate requirements gathering for technology solutions and effectively guide resources to achieve goals.Facilitate Agile team ceremonies and effectively guide resources to achieve goals.Adhere to the current project and/or product management methodology while influencing best practices, process improvements, and procedures.Scope and schedule delivery and apply tools and techniques based on the type of work e.g., roadmaps, schedules, ceremonies, methodology guidelines, and templates.Serve as a primary problem solver for any issues, roadblocks, and risks, maintaining responsibility for their resolution.Demonstrate servant leadership with the teams.Effectively create and deliver presentations and reports to the management team, communicating project and/or product status.Partner with Team Leaders to drive the decision-making process amongst stakeholders, ensuring project/product needs and solution options are presented and understood.Additional Skills & Qualifications:
Ability to communicate with and influence a variety of audiences including project sponsors, product managers, Technology engineers/developers, business analysts, business partners, stakeholders, and senior management.Must have strong cross-functional teamwork skills.Ability to observe business situations, recognize roadblocks, and deliver solutions.Ability to influence and indirectly manage team members to meet project and/or product deliverables.Proven ability to adapt to changing priorities and projects while consistently meeting deadlines with accuracy.Ability to lead, partner with and challenge peer groups.Excellent verbal and written communication skills.Excellent analytical and problem-solving skills; able to identify areas of improvement and make sound recommendations to solve problems.Excellent organizational and time management skills.Effective at handling multiple concurrent large projects.Ability to work independently with minimum supervision, and proceed on own good judgment.Understands and champions Agile practices where appropriate.Eligibility requirements
apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision.Critical Illness, Accident, and Hospital.401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available.Life Insurance (Voluntary Life & AD&D for the employee and dependents).Short and long-term disability.Health Spending Account (HSA).Transportation benefits.Employee Assistance Program.Time Off/Leave (PTO, Vacation or Sick Leave).About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe, and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.
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Lead delivery of complex product initiatives and/or cross-functional initiatives including business stakeholders, lead and supporting Technology teams, product teams, creative teams, vendors, and consultants through all phases of the project life cycle.Facilitate requirements gathering for technology solutions and effectively guide resources to achieve goals.Facilitate Agile team ceremonies and effectively guide resources to achieve goals.Adhere to the current project and/or product management methodology while influencing best practices, process improvements, and procedures.Scope and schedule delivery and apply tools and techniques based on the type of work e.g., roadmaps, schedules, ceremonies, methodology guidelines, and templates.Serve as a primary problem solver for any issues, roadblocks, and risks, maintaining responsibility for their resolution.Demonstrate servant leadership with the teams.Effectively create and deliver presentations and reports to the management team, communicating project and/or product status.Partner with Team Leaders to drive the decision-making process amongst stakeholders, ensuring project/product needs and solution options are presented and understood.Additional Skills & Qualifications:
Ability to communicate with and influence a variety of audiences including project sponsors, product managers, Technology engineers/developers, business analysts, business partners, stakeholders, and senior management.Must have strong cross-functional teamwork skills.Ability to observe business situations, recognize roadblocks, and deliver solutions.Ability to influence and indirectly manage team members to meet project and/or product deliverables.Proven ability to adapt to changing priorities and projects while consistently meeting deadlines with accuracy.Ability to lead, partner with and challenge peer groups.Excellent verbal and written communication skills.Excellent analytical and problem-solving skills; able to identify areas of improvement and make sound recommendations to solve problems.Excellent organizational and time management skills.Effective at handling multiple concurrent large projects.Ability to work independently with minimum supervision, and proceed on own good judgment.Understands and champions Agile practices where appropriate.Eligibility requirements
apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision.Critical Illness, Accident, and Hospital.401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available.Life Insurance (Voluntary Life & AD&D for the employee and dependents).Short and long-term disability.Health Spending Account (HSA).Transportation benefits.Employee Assistance Program.Time Off/Leave (PTO, Vacation or Sick Leave).About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe, and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.
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