BECU
Sr Product Manager – Digital Experience (WA, OR, ID, AZ, TX, SC, GA Only)
BECU, Phoenix, Arizona, United States,
As the nation's largest community credit union, we begin every day focused on delivering superior financial products and services for our 1.3 million members and more than $30 billion in managed assets. Our work has an economic impact as we support our members' financial goals. We are unapologetic about being devoted to our members and the communities we serve. Our business is guided by our people helping people philosophy – which includes our team members.To learn more visit
becu.org/careers .PAY RANGE
The Target Pay Range for this position is $147,800.00-$180,600.00 annually. The full Pay Range is $114,700.00 - $213,700.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role.Benefits
Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage. Employees have access to disability and AD&D insurance. We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees. Employees are able to enroll in our company’s 401k plan and employer-funded retirement plan. Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year.Impact You’ll Make
As the Sr Product Manager – Digital Experience at BECU, you'll shape the future of our digital member journeys, creating a seamless and engaging experience for every member. You'll be a driving force behind the vision and strategy that guides our digital product journeys, ensuring they meet our members' needs and align with our organizational goals. Your leadership will help streamline research, design, and delivery processes, and your insights will directly impact how we innovate and improve. By partnering with channel owners and managing complex product roadmaps, you’ll contribute significantly to our success and enhance our members' interactions with BECU.What You’ll Do
Develop Product Vision and Strategy: Create and own the vision, strategy, and roadmap for one or more complex products, aligning them with our business functions and objectives.Drive Strategic Decisions: Guide decision-making processes for your products, ensuring they align with our broader business strategy and deliver value.Manage Product Development Flow: Oversee the flow of research, concept development, UX design, and delivery, improving assigned capabilities and ensuring effective product development.Set and Prioritize Goals: Manage release goals and priorities for one or more products, ensuring timely and successful delivery.Monitor Product Performance: Define and track performance metrics to assess product effectiveness and achieve business outcomes.Communicate with Data: Present ideas and data-driven insights to all levels of the organization to support informed decision-making.Adapt and Refine Vision: Capture insights and lessons learned, adjusting the vision and roadmap as needed to stay relevant and effective.Manage Product Lifecycle: Take ownership of products throughout their lifecycle, ensuring they meet evolving needs and standards.Build Vendor Relationships: Establish and manage relationships with product-related vendors to support and enhance product delivery.Collaborate Across Teams: Identify and work with key collaborators within the capability and business ecosystem to drive product success.Stay Informed on Trends: Demonstrate deep knowledge of product and industry trends, recommending necessary changes and updates.Incorporate Member Feedback: Understand and integrate the voice of the member into product design and decision-making processes.Handle Product Financials: Manage product financials, including budgeting and expense approvals, to ensure financial health and accountability.Facilitate Information Sharing: Ensure effective information sharing among team members to support collaborative and informed work.Mentor and Guide: Provide mentoring and guidance across the organization, fostering development and growth.Additional Duties: Perform other duties as assigned to support organizational goals and initiatives.This isn’t just about ticking off tasks on a list. It's about making a significant, positive change in BECU’s journey, where your contributions are valued, and your growth is continually fostered.What You’ll Gain
Opportunity to lead and shape innovative digital products.Collaborative environment that values your insights and expertise.Impactful role that directly influences member experiences and organizational success.Qualifications
Minimum Qualifications:
Bachelor’s degree or equivalent work experience in a technology, business, or related discipline required.Minimum 7 years of product management, product development or product or equivalent experience with platform technology.Experience overseeing all elements of the product development lifecycle.Experience in managing highly effective cross-functional teams.Previous experience determining product marketing strategies based on voice of the member (customer).Experience managing and maintaining vendor relationships.Exceptional writing, editing, and presentation skills.Preferred Qualifications
Advanced degree.Experience working in agile an environment.Experience in digital transformation.Experience working in the Financial Services industry.Experience leveraging service design principles to identify and surface opportunities for improvement, while applying systems thinking to ensure cohesive and efficient end-to-end customer journey management.Self-directed and able to proactively identify business and customer needs and opportunities, overcome barriers, influence, and formulate solutions with minimal supervision preferred.Experience with Mural, Figma, and similar toolsets.Join The Journey
Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don’t just fill a role but fuel the growth and success of BECU? This is more than a job – it’s a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU.Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let’s achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now.EEO Statement
BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.
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becu.org/careers .PAY RANGE
The Target Pay Range for this position is $147,800.00-$180,600.00 annually. The full Pay Range is $114,700.00 - $213,700.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role.Benefits
Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage. Employees have access to disability and AD&D insurance. We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees. Employees are able to enroll in our company’s 401k plan and employer-funded retirement plan. Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year.Impact You’ll Make
As the Sr Product Manager – Digital Experience at BECU, you'll shape the future of our digital member journeys, creating a seamless and engaging experience for every member. You'll be a driving force behind the vision and strategy that guides our digital product journeys, ensuring they meet our members' needs and align with our organizational goals. Your leadership will help streamline research, design, and delivery processes, and your insights will directly impact how we innovate and improve. By partnering with channel owners and managing complex product roadmaps, you’ll contribute significantly to our success and enhance our members' interactions with BECU.What You’ll Do
Develop Product Vision and Strategy: Create and own the vision, strategy, and roadmap for one or more complex products, aligning them with our business functions and objectives.Drive Strategic Decisions: Guide decision-making processes for your products, ensuring they align with our broader business strategy and deliver value.Manage Product Development Flow: Oversee the flow of research, concept development, UX design, and delivery, improving assigned capabilities and ensuring effective product development.Set and Prioritize Goals: Manage release goals and priorities for one or more products, ensuring timely and successful delivery.Monitor Product Performance: Define and track performance metrics to assess product effectiveness and achieve business outcomes.Communicate with Data: Present ideas and data-driven insights to all levels of the organization to support informed decision-making.Adapt and Refine Vision: Capture insights and lessons learned, adjusting the vision and roadmap as needed to stay relevant and effective.Manage Product Lifecycle: Take ownership of products throughout their lifecycle, ensuring they meet evolving needs and standards.Build Vendor Relationships: Establish and manage relationships with product-related vendors to support and enhance product delivery.Collaborate Across Teams: Identify and work with key collaborators within the capability and business ecosystem to drive product success.Stay Informed on Trends: Demonstrate deep knowledge of product and industry trends, recommending necessary changes and updates.Incorporate Member Feedback: Understand and integrate the voice of the member into product design and decision-making processes.Handle Product Financials: Manage product financials, including budgeting and expense approvals, to ensure financial health and accountability.Facilitate Information Sharing: Ensure effective information sharing among team members to support collaborative and informed work.Mentor and Guide: Provide mentoring and guidance across the organization, fostering development and growth.Additional Duties: Perform other duties as assigned to support organizational goals and initiatives.This isn’t just about ticking off tasks on a list. It's about making a significant, positive change in BECU’s journey, where your contributions are valued, and your growth is continually fostered.What You’ll Gain
Opportunity to lead and shape innovative digital products.Collaborative environment that values your insights and expertise.Impactful role that directly influences member experiences and organizational success.Qualifications
Minimum Qualifications:
Bachelor’s degree or equivalent work experience in a technology, business, or related discipline required.Minimum 7 years of product management, product development or product or equivalent experience with platform technology.Experience overseeing all elements of the product development lifecycle.Experience in managing highly effective cross-functional teams.Previous experience determining product marketing strategies based on voice of the member (customer).Experience managing and maintaining vendor relationships.Exceptional writing, editing, and presentation skills.Preferred Qualifications
Advanced degree.Experience working in agile an environment.Experience in digital transformation.Experience working in the Financial Services industry.Experience leveraging service design principles to identify and surface opportunities for improvement, while applying systems thinking to ensure cohesive and efficient end-to-end customer journey management.Self-directed and able to proactively identify business and customer needs and opportunities, overcome barriers, influence, and formulate solutions with minimal supervision preferred.Experience with Mural, Figma, and similar toolsets.Join The Journey
Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don’t just fill a role but fuel the growth and success of BECU? This is more than a job – it’s a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU.Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let’s achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now.EEO Statement
BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.
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