Business Analyst & Salesforce Administrator

Business Analyst & Salesforce Administrator at Micron Technology, Inc. in Meridian, Idaho, United States Job Description Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. We are looking for a Sr. Business Analyst & Salesforce (SFDC) Admin at Micron CPG that can help transform systems and processes Primary Responsibilities (include, but are not limited to the following) + Analyze existing system functionality and business processes and contribute to valuable, cost-effective solutions that will efficiently function to support the stakeholder requirements. + Collaborate with stakeholders to identify, gather, and formalize business requirements, vetting against the scope of the initiative. + Collaborate with relevant project team(s)to resolve the bestsolution for identified business problems. + Identify As Is design and map To Be operational process flows. + Drive Root Cause Analysis and Corrective Actions to address operational gaps. + Support role of Release Manager/Champion when designated. + Compliance management, including Salesforce Service Cloud users, data, and security. + Build business workflows, reports, and dashboards. + Enable users to get the most out of Salesforce and other relevant technology + Implement Salesforce features and functionality to solve a variety of business problems while maintaining a clean environment. + Create, communicate, and coordinate SFDC test plans and test cases (user acceptance, security, etc.) and perform the role of Tester or Test Manager. + Work with project and business representativesto ensure the creation of training materials (QRCs, procedures, manuals, recordings, instructor-led training, training plans, etc.) to facilitate the end users' application of skills and knowledge in the workplace. + Collaborate with business users to gather feedback in the early life support phase of the production release; provide this feedback to the implementation team for follow up and resolution. + Serve as the primary SME and business contactonandmaintain expert-level knowledge of relevant business practices, processes, and tools. + Acquire and maintain certifications and professional qualifications, when requested. + Develop a standard process for communicating changes and release notes for all projects impacting customers and business users. + Adminis To view full details and how to apply, please login or create a Job Seeker account