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Wells Fargo

Systems Operations Senior Manager

Wells Fargo, San Antonio, Texas, United States, 78208


About this role:

The Foundational Hosting Operations team is seeking a Systems Operations Senior Manager to lead the Compute team (Windows, Unix, SECAR, SRE).

In this role, you will:

Run all of Windows/Linux compute operations

Provide operating systems operational support facing off with the WFT CIO platform teams

Be a key driver of availability and stability for Wells Fargo’s most critical apps

Manage and develop teams of analysts, associates, and less experienced managers in roles that provide technical services and support for the relevant supported systems

Engage and influence stakeholders, internal partners, and peers in order to engineer projects, identify new products and solutions, and research solutions for existing systems

Identify and recommend opportunities for administration and maintenance of the remote monitoring and management system, as well as the periodic system review

Perform network assessments, security audits, and system enhancement consultations

Determine appropriate strategy and actions of Systems Operations team of 80+ team members to meet moderate to high-risk deliverables

Interpret and develop policies and procedures, and understand compliance and risk management requirements for supported system area

Provide implementation support for key risk initiatives

Collaborate with and influence all levels of professionals, analysts, or associates

Ensure the Systems Operations team communicates with customers to keep them informed of incident progress, and notify them of impending changes or agreed outages

Manage allocation of people and financial resources for Systems Operations

Develop and guide a culture of talent development to meet business objectives and strategy

Required Qualifications:

6+ years of Systems Engineering and Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

3+ years of Management experience

Desired Qualifications:

Leader with 5+ years of experience driving operations in Windows & Unix platforms

Deep knowledge and understanding of SRE guiding principles

Experience with Secure Environments

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

$120,400.00 - $287,600.00

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (https://www.wellsfargojobs.com/en/life-at-wells-fargo/benefits) for an overview of the following benefit plans and programs offered to employees.

Health benefits

401(k) Plan

Paid time off

Disability benefits

Life insurance, critical illness insurance, and accident insurance

Parental leave

Critical caregiving leave

Discounts and savings

Commuter benefits

Tuition reimbursement

Scholarships for dependent children

Adoption reimbursement

Posting End Date:

8 Nov 2024

* Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Req Number: R-410620