PayPal
Sr. Director, Risk and Legal Comms
PayPal, San Jose, California, United States, 95199
The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness.
Job Description Summary:
We’re hiring a Sr. Director of Global Risk Management and Legal Communications to lead internal and external communications for the two functions and their leaders’ executive visibility. Key groups across these functions include: Compliance, Fraud Prevention, Global Financial Crimes and Customer Protection, Global Legal Affairs, Government and Regulatory Relations, and more.
Job Description:
This role manages senior professionals and requires the ability to prioritize high-impact communications work in an ever-evolving landscape. Excellent communication and relationship-management skills are required to influence and effectively communicate with a wide range of audiences, including employees, customers, regulators, policymakers, and investors.
We are looking for someone who has extensive prior experience leading executive communications, and preferably working directly with executive leadership. Great candidates will be skilled in writing, presentation development, thought leadership, crisis communications, and media prep.
This role will report to PayPal’s VP of Corporate Communications.
Primary Responsibilities:
Lead a team of communications professionals with the goal of protecting and elevating the PayPal business and brand with all stakeholders.
Partner closely with the Chief Risk Officer and General Counsel to capture voice, tone, and key messaging autonomously over time.
Work closely with the Global Risk Management and Legal leadership teams to drive internal and external communications strategies that are aligned with business objectives and audiences.
Work with Government and Regulatory Relations teams to manage PayPal’s global advocacy agenda and strategies for external stakeholders.
Provide strategic counsel to senior executives on internal and external communications strategies and reputation matters.
Manage and execute a robust internal communications calendar for both functions based on the business's rhythm.
Manage and execute a robust external communications program based on the function’s goals and priorities, including proactive media relations, social media content, thought leadership content, and external speaking engagements.
Lead internal and external comms plans for leadership hires/departures, change management, and global reorganizations.
Lead global center of expertise for crisis and issues management within Corporate Affairs.
Qualifications:
15+ years of relevant experience, 5+ years of managerial experience.
In-depth familiarity with both media relations and internal communications.
Experience pitching financial, business, technology, and industry publications.
Ability to synthesize complex concepts to create key messages that are consistent but tailored to various stakeholders.
Strong writing and editing skills.
Skills in planning, organizing, prioritizing, and executing simultaneous projects and activities.
Comfortable working in a fast-paced corporate environment with sensitive information.
Strong relationship management skills and experience working with stakeholders cross-functionally and globally.
Creative, thoughtful approach to work product and regularly brings forward new ideas.
Experience managing third-party agency relationships.
Persuasive when presenting to larger groups or in regular meetings, both internally and externally.
Exceptional attention to detail.
Integrity, maturity, dependability, and a positive professional attitude.
PayPal is committed to fair and equitable compensation practices. Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience. The total compensation for this practice may include an annual performance bonus, equity, and other benefits.
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace.
Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. We offer benefits to help you thrive in every stage of life, including a flexible work environment, employee share options, health and life insurance, and more.
Commitment to Diversity and Inclusion:
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by law.
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PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness.
Job Description Summary:
We’re hiring a Sr. Director of Global Risk Management and Legal Communications to lead internal and external communications for the two functions and their leaders’ executive visibility. Key groups across these functions include: Compliance, Fraud Prevention, Global Financial Crimes and Customer Protection, Global Legal Affairs, Government and Regulatory Relations, and more.
Job Description:
This role manages senior professionals and requires the ability to prioritize high-impact communications work in an ever-evolving landscape. Excellent communication and relationship-management skills are required to influence and effectively communicate with a wide range of audiences, including employees, customers, regulators, policymakers, and investors.
We are looking for someone who has extensive prior experience leading executive communications, and preferably working directly with executive leadership. Great candidates will be skilled in writing, presentation development, thought leadership, crisis communications, and media prep.
This role will report to PayPal’s VP of Corporate Communications.
Primary Responsibilities:
Lead a team of communications professionals with the goal of protecting and elevating the PayPal business and brand with all stakeholders.
Partner closely with the Chief Risk Officer and General Counsel to capture voice, tone, and key messaging autonomously over time.
Work closely with the Global Risk Management and Legal leadership teams to drive internal and external communications strategies that are aligned with business objectives and audiences.
Work with Government and Regulatory Relations teams to manage PayPal’s global advocacy agenda and strategies for external stakeholders.
Provide strategic counsel to senior executives on internal and external communications strategies and reputation matters.
Manage and execute a robust internal communications calendar for both functions based on the business's rhythm.
Manage and execute a robust external communications program based on the function’s goals and priorities, including proactive media relations, social media content, thought leadership content, and external speaking engagements.
Lead internal and external comms plans for leadership hires/departures, change management, and global reorganizations.
Lead global center of expertise for crisis and issues management within Corporate Affairs.
Qualifications:
15+ years of relevant experience, 5+ years of managerial experience.
In-depth familiarity with both media relations and internal communications.
Experience pitching financial, business, technology, and industry publications.
Ability to synthesize complex concepts to create key messages that are consistent but tailored to various stakeholders.
Strong writing and editing skills.
Skills in planning, organizing, prioritizing, and executing simultaneous projects and activities.
Comfortable working in a fast-paced corporate environment with sensitive information.
Strong relationship management skills and experience working with stakeholders cross-functionally and globally.
Creative, thoughtful approach to work product and regularly brings forward new ideas.
Experience managing third-party agency relationships.
Persuasive when presenting to larger groups or in regular meetings, both internally and externally.
Exceptional attention to detail.
Integrity, maturity, dependability, and a positive professional attitude.
PayPal is committed to fair and equitable compensation practices. Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience. The total compensation for this practice may include an annual performance bonus, equity, and other benefits.
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace.
Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. We offer benefits to help you thrive in every stage of life, including a flexible work environment, employee share options, health and life insurance, and more.
Commitment to Diversity and Inclusion:
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by law.
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