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Macquarie AirFinance

Records Management & Office Services Specialist

Macquarie AirFinance, San Francisco, California, United States, 94199


About Macquarie AirFinance

A global aviation lessor providing aircraft and capital to the world’s airlines.

As a leading global aircraft lessor, we succeed through the quality of our team. We seek to build and maintain a culture of high performance by treating our employees with dignity and respect within a collaborative and inclusive environment. We provide competitive pay and benefits, learning and development opportunities, flexible working options, and alignment of company goals and values.

REPORTING RELATIONSHIPS

The Records Management & Office Services Specialist reports to the Vice President of Records Management and Office Services.

SUMMARY OF JOB DESCRIPTION

The Records and Office Services Specialist is tasked with a multifaceted set of responsibilities that encompasses the tripartite domain of Records Management. This includes Records Management, Office Services, and Event Planning. While the specialist will engage comprehensively across all operational facets, the focal point of activity will reside within Office Services. The candidate will demonstrate a proactive approach in all areas, with a particular emphasis on Office Services, to facilitate a professional and responsive office atmosphere. This will include Front Desk Operations and Mail Services Support.

ESSENTIAL JOB FUNCTIONS

OFFICE SERVICES:

Reception and Conference Services

Maintain Front Desk Operations which includes administering the reception area:

Efficiently managing incoming communications line

Manage general voicemail messages

Warmly welcome and direct visitors to appropriate departments or personnel

Always ensure telephone coverage

Ensure the functionality and alignment of conference rooms with organizational goals.

Maintain conference rooms schedule meeting for Conference and Break-out rooms

Ensure that meeting rooms are in good condition throughout the day

Assist with reservation and use of conference room equipment

Monitor and maintain break area’s readiness for business

Provide routine maintenance of office equipment

Ensure that the office is ready for business each day

Mail Services Support

Conduct the collection and distribution of mail and express parcels timely and accurately:

Receive and distribute overnight and messenger service packages and parcels

Using all systems and apps, create shipping documents and track packages

Coordinate outgoing messenger and express deliveries

Manage relationships with postal, messenger and express vendors

EVENT PLANNING

Support the execution of Corporate Events, Meetings, and Office Functions:

Support the department set-up and breaking down of company functions

All other duties and projects as assigned by the department manager

RECORDS MANAGEMENT

Management of the Life Cycle of Records

Assist whenever possible in the management and processing of records which will include, but is not limited to:

Create new and update existing files and records for a variety of departments

Compile and edit document lists and indexes

Generate file labels for a variety of file types and designations

Inventory records on three levels: Box, Folder, and Document

Input all incoming records and data into tracking system and databases

Use technology to generate reports, troubleshoot records issues and reconcile errors

Scan and catalogue records and documents

Provide support for audits

Maintain and report department statistics

All other duties and projects as assigned by the department manager

QUALIFICATIONS AND REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the education, experience, knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience:

High School diploma or equivalent preferred; minimum of 4 years records management experience and minimum of two years of office and reception experience with 75 or more employees; or equivalent combination of education and experience.

Knowledge, Skills & Abilities:

Excellent customer service and interpersonal skills

Acute attention to detail

Intermediate level knowledge in Microsoft Word and Excel

Ability to interact with a variety of people who are seeking action or attention simultaneously

Versatility, flexibility and a willingness to work within constantly changing priorities with enthusiasm

Ability to work within a team environment

Commitment to excellence and high standards

Benefits:

Medical /Dental/Vision Benefits

401k with Match

Generous Vacation Benefits

Employer-paid disability and life insurance

Tuition Assistance

Perks:

Hybrid work option

Kitchen stocked with snacks and drinks

Compensation:

The salary range provided is intended for candidates who meet the minimum requirements of the role. At Macquarie AirFinance, we carefully consider a wide range of factors to determine the base salary offered. We review several market factors, consider the level of the respective role, and a candidate's skills and experience. When we extend an offer, the compensation offered will be based on these factors and the individual candidates' qualifications.

The salary range for the Records Management & Office Services Specialist is $54,000.00 and $64,000.00.

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