Insight Global
INTL- INDIA - Network Engineer
Insight Global, San Francisco, California, United States, 94199
Job Description
POSITION SUMMARY
The position will focus on the core functions of network and security
support,implementation, analysis, maintenance, administration and reporting for Retail and
Corporate environment, as well as Supply Chain. This individual will be required to apply
solid technical, business, and problem solving skills in any situation. Through initiative,
leadership and teamwork, this individual will create productive relationships with business
units and internal IT teams. This person will exercise these responsibilities in compliance
with Sephora policies and along with industry best practices.
RESPONSIBILITIES
Environment
Support 600 stores, Corporate offices, Azue Cloud, Data Centers, and Distribution
Centers (warehouses)
Work closely with business and retail clients, with limited IT experience (They sell
beauty products) and application owners on troubleshooting.
Participate in oncall rotation
Provide day-to-day support of the LAN (Cisco), WAN, and WLAN (Aruba) network
Perform scheduled and emergency network maintenance
Manage and maintain network and security documentation through collaborative
applications
Work with application owners on troubleshooting issues, even though it may not be
network related issue
Provide strong customer service and facilitate collaboration between project teams
and clients.
Proactively identify, isolate and resolve network problems to avoid minimal impact to
the business
Create and update Jiras for Kanban and project related tasks
NOT a routing/switching position
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
SKILLS AND KNOWLEDGE REQUIRED
To meet the above responsibilities, we are looking for a well rounded individual, with
communication, working with stakeholders, and working/tracking projects end-toend.
Must Haves. NOT all specific technologies are required
o Technologies:
o Automation experience a big plus (Ansible, Python)
Identify opportunities for automation within software processes,
including configuration, backup, and troubleshooting processes.
Scripting 1 year of Python/Ansible or other scripting tools Powershell
helpful
Experience configuring/troubleshooting of Fortinet, PAN, or other
layer7 Firewalls Experience with corporate and supply chain network
build-out
Load balancer experience (F5 and other lb technologies)
Experience using tools to gather data to present to
manager/leadership:
Splunk, Solarwinds, etc
o Soft Skills Verbal and written communication are key attributes to be
successful in this position
Be able to business needs and translate technical tasks
Must be results orientated, self-motivated and possess high-energy
Must be customer-service-minded and tactful when dealing with
customers. Ability to establish and maintain effective working
relationships with customers, vendors, coworkers, employees and
upper management
Must be proactive and come to management with suggestion on what
we should be doing. Cannot be a person waiting for
directions/instructions, only guidance.
Must love documentation, including:
Visio/Lucidchart
Tracking tasks using Jira/SmartSheet/Onenote PREREQUISITES
2+ year working with scripting/automation
4+ years of experience with networking and security technologies
4+ years of overall information technology experience
Bachelors degree in technology related field or equivalent experience
OTHER
Some travel may be required
Must uphold the Sephora Values of: Passion for Our Clients, Leading Expertise in
Beauty, Innovation, Work Life Balance, Respect for All, Taking Initiative and
Teamwork null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
POSITION SUMMARY
The position will focus on the core functions of network and security
support,implementation, analysis, maintenance, administration and reporting for Retail and
Corporate environment, as well as Supply Chain. This individual will be required to apply
solid technical, business, and problem solving skills in any situation. Through initiative,
leadership and teamwork, this individual will create productive relationships with business
units and internal IT teams. This person will exercise these responsibilities in compliance
with Sephora policies and along with industry best practices.
RESPONSIBILITIES
Environment
Support 600 stores, Corporate offices, Azue Cloud, Data Centers, and Distribution
Centers (warehouses)
Work closely with business and retail clients, with limited IT experience (They sell
beauty products) and application owners on troubleshooting.
Participate in oncall rotation
Provide day-to-day support of the LAN (Cisco), WAN, and WLAN (Aruba) network
Perform scheduled and emergency network maintenance
Manage and maintain network and security documentation through collaborative
applications
Work with application owners on troubleshooting issues, even though it may not be
network related issue
Provide strong customer service and facilitate collaboration between project teams
and clients.
Proactively identify, isolate and resolve network problems to avoid minimal impact to
the business
Create and update Jiras for Kanban and project related tasks
NOT a routing/switching position
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
SKILLS AND KNOWLEDGE REQUIRED
To meet the above responsibilities, we are looking for a well rounded individual, with
communication, working with stakeholders, and working/tracking projects end-toend.
Must Haves. NOT all specific technologies are required
o Technologies:
o Automation experience a big plus (Ansible, Python)
Identify opportunities for automation within software processes,
including configuration, backup, and troubleshooting processes.
Scripting 1 year of Python/Ansible or other scripting tools Powershell
helpful
Experience configuring/troubleshooting of Fortinet, PAN, or other
layer7 Firewalls Experience with corporate and supply chain network
build-out
Load balancer experience (F5 and other lb technologies)
Experience using tools to gather data to present to
manager/leadership:
Splunk, Solarwinds, etc
o Soft Skills Verbal and written communication are key attributes to be
successful in this position
Be able to business needs and translate technical tasks
Must be results orientated, self-motivated and possess high-energy
Must be customer-service-minded and tactful when dealing with
customers. Ability to establish and maintain effective working
relationships with customers, vendors, coworkers, employees and
upper management
Must be proactive and come to management with suggestion on what
we should be doing. Cannot be a person waiting for
directions/instructions, only guidance.
Must love documentation, including:
Visio/Lucidchart
Tracking tasks using Jira/SmartSheet/Onenote PREREQUISITES
2+ year working with scripting/automation
4+ years of experience with networking and security technologies
4+ years of overall information technology experience
Bachelors degree in technology related field or equivalent experience
OTHER
Some travel may be required
Must uphold the Sephora Values of: Passion for Our Clients, Leading Expertise in
Beauty, Innovation, Work Life Balance, Respect for All, Taking Initiative and
Teamwork null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.