N I C E SYSTEMS INC
Senior Product Marketing Manager
N I C E SYSTEMS INC, Richardson, Texas, United States, 75080
At NICE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what's the role all about?
The Senior Product Marketing Manager will be joining the fast-growing Customer Experience Analytics line of business within NICE. The technology is used to manage the biggest cost within contact centers - the people. We have cutting-edge AI and analytics technology, a very exciting business environment, and some of the world's biggest and most demanding customers. We work hard and enjoy every minute. And we are a great team. Our Marketing work is dynamic and diversified. We are at the forefront, leveraging our creativity to create a real impact every day for our customers and business.
How will you make an impact?
Designing configurations and solutions according to customer's technical specifications and unique environment, ensuring appropriate support for the proposed architecture.Creating content of all sorts: from brochures, pitch decks, eBooks, product overview videos, and white papers to blogs, interactive demos, newsletters and presentationsDefining and executing Marketing plans and new product introductionsDefining our products' value proposition and messagingPromoting our industry thought leadershipSupporting Sales professionals with content and trainingCollaborating with Product Managers on regular release cadences for new features: identify the key features to accurately and effectively communicate to sales, partners and customersCollaborating with other stakeholders - internal and external to plan specific content and topics for NICE User Group (NUG)Actively pursuing, securing and executing customer presentations for annual NICE Interactions customer eventMaintaining and updating content for sales, on online content management platformDelivering webinars and presentations to customers, prospects and sales
Have you got what it takes?
5 years of experience in Marketing for technology companies or comparable experience communicating what business value technology brings to customersA strong background (5 years minimum either in a contact center or solutions for contact center) in contact centers is requiredExperience and desire for storytellingExcellent presentation skillsExperience with public speaking and webinarsProficient with Microsoft Office skills (especially, Word and PowerPoint)
What's in it for you?
Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 5471 Reporting into: Team Lead, Product Marketing Role Type: Individual Contributor
About NICE
NICELtd. (NASDAQ: NICE)software products are used by 25,000 global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,fight financial crimeand ensure public safety.Every day, NICE software managesmore than120 million customer interactions and monitors3 billion fina cial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30 countries.
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
So, what's the role all about?
The Senior Product Marketing Manager will be joining the fast-growing Customer Experience Analytics line of business within NICE. The technology is used to manage the biggest cost within contact centers - the people. We have cutting-edge AI and analytics technology, a very exciting business environment, and some of the world's biggest and most demanding customers. We work hard and enjoy every minute. And we are a great team. Our Marketing work is dynamic and diversified. We are at the forefront, leveraging our creativity to create a real impact every day for our customers and business.
How will you make an impact?
Designing configurations and solutions according to customer's technical specifications and unique environment, ensuring appropriate support for the proposed architecture.Creating content of all sorts: from brochures, pitch decks, eBooks, product overview videos, and white papers to blogs, interactive demos, newsletters and presentationsDefining and executing Marketing plans and new product introductionsDefining our products' value proposition and messagingPromoting our industry thought leadershipSupporting Sales professionals with content and trainingCollaborating with Product Managers on regular release cadences for new features: identify the key features to accurately and effectively communicate to sales, partners and customersCollaborating with other stakeholders - internal and external to plan specific content and topics for NICE User Group (NUG)Actively pursuing, securing and executing customer presentations for annual NICE Interactions customer eventMaintaining and updating content for sales, on online content management platformDelivering webinars and presentations to customers, prospects and sales
Have you got what it takes?
5 years of experience in Marketing for technology companies or comparable experience communicating what business value technology brings to customersA strong background (5 years minimum either in a contact center or solutions for contact center) in contact centers is requiredExperience and desire for storytellingExcellent presentation skillsExperience with public speaking and webinarsProficient with Microsoft Office skills (especially, Word and PowerPoint)
What's in it for you?
Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 5471 Reporting into: Team Lead, Product Marketing Role Type: Individual Contributor
About NICE
NICELtd. (NASDAQ: NICE)software products are used by 25,000 global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,fight financial crimeand ensure public safety.Every day, NICE software managesmore than120 million customer interactions and monitors3 billion fina cial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30 countries.
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity