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Parking Management CO

Luxury Valet Parking Supervisor - 5-Star Hotel

Parking Management CO, Nashville, Tennessee, United States, 37247


Job Details

Job LocationNashville TN - Nashville, TN

Position TypeFull Time / Part Time

Education LevelNone

Travel PercentageNone

Job ShiftAll Shifts

Job CategoryCustomer Service

Description

Company:

Parking Management Company - PMC

Job Title : 5-Star Luxury Hotel Valet Parking Supervisor

Position Type:

Full-time and Part-time

Pay:

Hourly + Tips + Bonus Opportunities

Unleash your leadership potential and elevate guest experiences as 5-Star Luxury Hotel Valet Parking Supervisor!

Are you a customer service professional looking to take your career to the next level? Do you have a passion for delivering exceptional service and leading a team dedicated to outstanding hospitality? Join PMC, the nation's fastest-growing parking management company, where you'll oversee unforgettable guest experiences at prestigious 5-star hotels, dynamic events, and more.

Why PMC?

PMC is more than a workplace; it's a platform for growth and success. Enjoy a supportive team environment that values your contributions. As a Valet Parking Supervisor, you'll enjoy a competitive wage ranging from $17 to $25+ per hour (rate boosted by tips and bonuses).

What Does a Valet Parking Supervisor Do?

As a Valet Parking Supervisor, you'll lead a team of valets dedicated to delivering red-carpet service at every moment. From warmly welcoming guests to ensuring seamless parking operations, you'll be the key to creating an exceptional experience. Your role includes proactively addressing guest needs, exceeding expectations, and fostering a team that consistently provides outstanding service.

Essential Duties and Responsibilities:Manage, direct, and oversee the parking operation and staff.Handle guest-related concerns, questions, claims, and service issues.Ensure associates follow proper attendance and timekeeping procedures.Conduct required staff meetings, communicating pertinent daily information before each shift.Maintain a work-friendly atmosphere and a team environment.Communicate effectively with associates, guests, and managers.Conduct proper tip handling, including shift cuts, tip share, and reporting.Anticipate guest needs, resolve issues proactively, and exceed expectations.Supervise valet team to ensure proper key handling and safe, efficient parking/retrieval of vehicles.Follow proper procedures for associate or guest incidents/accidents.Maintain a safe environment for associates and guests.Other duties as assigned by guest service manager or city manager.Work Environment and Physical Demands:

While performing the duties of this job, the employee is regularly exposed to all outdoor weather conditions and may stand for up to 8 hours at a time. Physical demands include running to and from vehicles and parking areas multiple times during a shift, running 200 yards, up to 75 times during a shift, and quickly getting in and out of various types and sizes of vehicles.Skills of Successful Valet Parking Supervisor:

Outstanding customer service skills.Excellent verbal and written communication skills.Ability to balance multiple tasks and demonstrate good time management.Independence and teamwork capabilities.Positive and professional attitude.Qualifications

Qualifications for a Valet Parking Supervisor:

Proven experience in valet services with a focus on luxury hospitality.At least 18 years old.Customer service experience.Basic math skills.Valid driver's license.Expertise in handling high-end vehicles with care and precision.Ability to pass background and motor vehicle record checks.Ability to run, retrieve vehicles, and lift luggage up to 50 pounds.Exceptional leadership and communication skills.Ability to drive a standard (stick-shift) vehicle.Use of personal cell phones may be required for work purposes.The Ideal Candidate:You are a refined professional with a passion for luxury service, capable of leading by example and enhancing the guest experience through meticulous attention to detail.

Work Schedule:

Whether you seek full-time, part-time, or seasonal work, PMC accommodates your needs! With operations open 24/7, we can tailor shifts to your schedule, making this position ideal for retirees, semi-retirees, stay-at-home parents, or college students.

Benefits:

Competitive salary commensurate with experienceOpportunity to work in a fast-paced, dynamic environment and make a significant impact on the guest experienceChance to lead and develop a team of talented valets and contribute to the overall success of our hospitality operationsProfessional development opportunities, including training, conferences, and mentorship programs

How to Apply:

If this opportunity aligns with your skills and interests, apply today by filling out our quick company mobile-friendly application. We look forward to hearing from you!

Ready to swap the ordinary for the extraordinary in valet parking? Click

"Apply Now " and let's start a conversation! We're eager to welcome the next member into our PMC family.

About Parking Management Company (PMC):

PMC is a rapidly growing company in the hospitality industry, specializing in valet parking services for 5-star hotels, resorts, hospitals, restaurants, and special events.

Our mission is to build strong relationships with clients through the highest standards of customer service.

For more information and to explore our open positions, visit

JoinPMC.com

and

ParkingMgt.com.

EEO/ADA:

Parking Management Company is committed to ADA compliance and will make reasonable accommodations in line with the Americans with Disabilities Act of 1990.

PMC is an equal opportunity employer and values diversity in the workplace. We encourage candidates from all backgrounds to apply.

Note :

This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it.

This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.