VetJobs
Air Import Agent - McAllen, TX
VetJobs, Mcallen, Texas, United States, 78501
Job Description
ATTENTION MILITARY AFFILIATED JOB SEEKERS
- Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services.
As an Air Import Agent you will be responsible for the movement of our customer's air import shipments. You will be the main point of contact for coordination between customer's shipment imports, customs brokers, and shipping carriers.
Key Responsibilities:
Execute orders by confirming arrival times, coordinating with customs brokerage, inputting data, and dispatching deliveriesBuild customer relationships by responding to customer communications via email, fax and mailWork with air and ground transportation partners to handle shipmentsReceive and track purchase orders (P.O.s) from Importers/Overseas offices for pending air shipmentsRetrieve shipment details, handle all documentation for cargo release and data entry for each shipmentAnswer all customer inquiries in accordance with the Customer Service Policy standardsFurther increase customer satisfaction and business share through proactive and regular contactCommunicate with and ensure release of the freight from air carriersNotify customer /customs broker of arrival and charges due; provide accurate job costing forecast and perform billing to customer and/or other officesSetup and coordinate deliveries to the customerHandle and manage all customer contact at file level regarding exceptionsAdditional projects as directed
Additional Qualifications/Responsibilities
Skills / Requirements:
Exceptional customer service skillsDetail oriented and strong follow-up skillsProficient with Microsoft office (Word, Excel, Outlook)Air freight industry experience preferredLogis Air / Cargo Wise systems knowledge is a plus
Benefits: (All non-union employees)Total Compensation Package: We offer a competitive base salary.401(k) with a match: Pre-tax 401(k) contribution plan comes with a $1 for $1 match up to 4% quarterly, plus a 2% base contribution annually to help you save for retirement.Stock Purchase Plan: Eligible employees can purchase Deutsche Post AG shares at a 15% discount and benefit from the Group's success as shareholders.Medical: We offer comprehensive healthcare plans covering preventative care, inpatient and outpatient services, and prescription drugs.Vision: Optional coverage for eye exams, frames, and contact lenses.Dental: Optional coverage for preventative, major, and basic dental services.Holiday / Paid Time Off: The company provides paid time off for 7 major holidays each calendar year (New Year's Day, MLK Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day), plus 8 floating holidays, and accrued vacation days.
ATTENTION MILITARY AFFILIATED JOB SEEKERS
- Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services.
As an Air Import Agent you will be responsible for the movement of our customer's air import shipments. You will be the main point of contact for coordination between customer's shipment imports, customs brokers, and shipping carriers.
Key Responsibilities:
Execute orders by confirming arrival times, coordinating with customs brokerage, inputting data, and dispatching deliveriesBuild customer relationships by responding to customer communications via email, fax and mailWork with air and ground transportation partners to handle shipmentsReceive and track purchase orders (P.O.s) from Importers/Overseas offices for pending air shipmentsRetrieve shipment details, handle all documentation for cargo release and data entry for each shipmentAnswer all customer inquiries in accordance with the Customer Service Policy standardsFurther increase customer satisfaction and business share through proactive and regular contactCommunicate with and ensure release of the freight from air carriersNotify customer /customs broker of arrival and charges due; provide accurate job costing forecast and perform billing to customer and/or other officesSetup and coordinate deliveries to the customerHandle and manage all customer contact at file level regarding exceptionsAdditional projects as directed
Additional Qualifications/Responsibilities
Skills / Requirements:
Exceptional customer service skillsDetail oriented and strong follow-up skillsProficient with Microsoft office (Word, Excel, Outlook)Air freight industry experience preferredLogis Air / Cargo Wise systems knowledge is a plus
Benefits: (All non-union employees)Total Compensation Package: We offer a competitive base salary.401(k) with a match: Pre-tax 401(k) contribution plan comes with a $1 for $1 match up to 4% quarterly, plus a 2% base contribution annually to help you save for retirement.Stock Purchase Plan: Eligible employees can purchase Deutsche Post AG shares at a 15% discount and benefit from the Group's success as shareholders.Medical: We offer comprehensive healthcare plans covering preventative care, inpatient and outpatient services, and prescription drugs.Vision: Optional coverage for eye exams, frames, and contact lenses.Dental: Optional coverage for preventative, major, and basic dental services.Holiday / Paid Time Off: The company provides paid time off for 7 major holidays each calendar year (New Year's Day, MLK Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day), plus 8 floating holidays, and accrued vacation days.