Bilingual Hospitality Professional

Your one-stop-shop for restaurant supplies and foodservice equipment. We aim to exceed our customers’ expectations by providing excellent hospitality, quality, and value.As a Clark Associates company, The Restaurant Store provides the quality, value, and excellent service demanded by today’s busiest restaurateurs. The Restaurant Store operates eleven store locations throughout Pennsylvania, Maryland, Delaware, and New Jersey. The Restaurant Store offers customers a selection of over 20,000 items within their brick-and-mortar locations and over 300,000 items through the ecommerce site, TheRestaurantStore.com. The Restaurant Store sets itself apart by exceeding expectations through having the best people, best price, and best technology.The Bilingual Hospitality Professional with The Restaurant Store is responsible for focusing on customer service to all customers while achieving the following standards:Focus on expanding sales from Spanish-speaking customer baseCommunicating with Spanish-speaking customers within store setting to ensure customers are aware of all products available for sale within storeBusiness-to-business sales and customer service with a focus on building relationships with our main customer baseExecute on our proven process: Build brand awareness, assess customers' needs, exceed expectations, build loyaltyBasic Cashier functions as well as loading product into customer vehiclesGeneral store maintenance through cleaning and merchandising functions, while also re-stocking shelves and putting away incoming stockAnalyzing inventory information on a basic level (i.e. Is product in stock?? How can this product be ordered?)Promoting our privately labeled brands in order to maximize TRS gross profitEducating prospective customers on our competitive advantages (Best people, Best Tech, Best Price)Possess a thorough understanding of our website and be able to educate customers on how to best utilize our "Brick and Click" Business ModelThis position has the following physical requirements:Work is performed while standing and/or walking, up to and including 8 ½ hours/day.Requires the ability to communicate effectively using speech, vision and hearing.Requires the use of hands for simple grasping and fine manipulations.Requires bending, squatting, crawling, climbing, reaching.Requires the ability to lift, carry, push or pull medium weights, up to 50 pounds.Requires activities involving being around moving machinery, exposure to marked changes in temperature and humidity, and exposure to dust, fumes and gases.

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