Gulfstream Aerospace Corporation
Technical Operations Systems Specialist II - Large Cabin Mechanical Systems (2nd
Gulfstream Aerospace Corporation, Savannah, Georgia, United States, 31441
Technical Operations Systems Specialist II - Large Cabin Mechanical Systems (2nd Shift)
Company:
Gulfstream Aerospace CorporationLocation:
GAC SavannahExtensive knowledge of aircraft electro-mechanical systems is preferred. Gulfstream aircraft large cabin (GII – GVIII) mechanical systems experience is preferred. Flight controls (fly by wire), ECS, fuel systems, landing gear systems knowledge, engines/APU, computer, communications, and verbal skills is a plus.Candidate must be able to assist customers with in-depth troubleshooting, general maintenance, and resolution of technical issues.Minimum Requirements:Bachelor's Degree in aviation maintenance, engineering technology, or related curriculum required or equivalent combination of education and experience. 5 years aircraft related maintenance and operations experience is required. An A&P license, EASA B1/B2 FlightSafety Master Technician and four (4) additional years related aircraft experience may offset the degree.Position Purpose:
The Technical Operations Specialist II is the primary point of contact for internal and external customers and represents Gulfstream's Product Support network for both technical and non-technical situations. Under minimal direction, provides advice and guidance on installation, service, repair, replacement, modification, and maintenance of Gulfstream aircraft systems and support equipment.Job Description
Principle Duties and Responsibilities:Responds to in-flight emergency calls from operators by coordinating resources (Flight Operations, Engineering, etc.) and providing technical data and guidance during the event.Interprets general operational/maintenance requirements, independently provides technical consultation to customers, Service Center, Product Support, Field Service Representatives (FSR), Customer Operational Readiness Reps (COR), Engineering, and other internal departments.Conducts in-depth system review to develop troubleshooting plans specific to operator/aircraft needs. Directs and guides customers, Service Center, FSR, and COR Reps on plan implementation and follow-through to Return To Service (RTS).Directs the exchange of technical data necessary to provide temporary or permanent repair drawings for damaged in-service aircraft in the field.Review, investigate, and respond as required to correspondence received from Gulfstream operators and other agencies.Develop, prepare, and update new and existing troubleshooting procedures and processes for Gulfstream aircraft.Determine priorities for handling situations submitted to Technical Operations for action, depending on safety of flight, urgency of the situation, and company policy.Initiate and prepare customer bulletins, Pub Change Requests (PCR), service news items, letters, RQAAT presentations, and other formal documentation/communication.Use Lean methodology to identify & implement improvements to internal processes that will improve group efficiency and increase effectiveness.Reinforce customer satisfaction, identify areas of customer frustration, and resolve issues.Other Requirements:A good understanding of PC and mainframe computer applications including the use of standard computer word processing programs (i.e. Microsoft Word) is a plus.Must have thorough knowledge of aircraft systems, troubleshooting, technical manuals systems, and aircraft maintenance records system.Airframe and Powerplant license is preferred.Additional InformationRequisition Number: 223523Category: Service CenterPercentage of Travel: Up to 25%Shift: SecondEmployment Type: Full-timePosting End Date: 11/14/2024Equal Opportunity Employer/Veterans/Disabled.Gulfstream does not provide work visa sponsorship for this position, unless the applicant is a currently sponsored Gulfstream employee.Gulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services, and supports the world's most technologically-advanced business jet aircraft.Nearest Major Market:
SavannahJob Segment:
Technical Support, Aerospace, Maintenance Engineer, Engineer, Aviation, Technology, Engineering
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Company:
Gulfstream Aerospace CorporationLocation:
GAC SavannahExtensive knowledge of aircraft electro-mechanical systems is preferred. Gulfstream aircraft large cabin (GII – GVIII) mechanical systems experience is preferred. Flight controls (fly by wire), ECS, fuel systems, landing gear systems knowledge, engines/APU, computer, communications, and verbal skills is a plus.Candidate must be able to assist customers with in-depth troubleshooting, general maintenance, and resolution of technical issues.Minimum Requirements:Bachelor's Degree in aviation maintenance, engineering technology, or related curriculum required or equivalent combination of education and experience. 5 years aircraft related maintenance and operations experience is required. An A&P license, EASA B1/B2 FlightSafety Master Technician and four (4) additional years related aircraft experience may offset the degree.Position Purpose:
The Technical Operations Specialist II is the primary point of contact for internal and external customers and represents Gulfstream's Product Support network for both technical and non-technical situations. Under minimal direction, provides advice and guidance on installation, service, repair, replacement, modification, and maintenance of Gulfstream aircraft systems and support equipment.Job Description
Principle Duties and Responsibilities:Responds to in-flight emergency calls from operators by coordinating resources (Flight Operations, Engineering, etc.) and providing technical data and guidance during the event.Interprets general operational/maintenance requirements, independently provides technical consultation to customers, Service Center, Product Support, Field Service Representatives (FSR), Customer Operational Readiness Reps (COR), Engineering, and other internal departments.Conducts in-depth system review to develop troubleshooting plans specific to operator/aircraft needs. Directs and guides customers, Service Center, FSR, and COR Reps on plan implementation and follow-through to Return To Service (RTS).Directs the exchange of technical data necessary to provide temporary or permanent repair drawings for damaged in-service aircraft in the field.Review, investigate, and respond as required to correspondence received from Gulfstream operators and other agencies.Develop, prepare, and update new and existing troubleshooting procedures and processes for Gulfstream aircraft.Determine priorities for handling situations submitted to Technical Operations for action, depending on safety of flight, urgency of the situation, and company policy.Initiate and prepare customer bulletins, Pub Change Requests (PCR), service news items, letters, RQAAT presentations, and other formal documentation/communication.Use Lean methodology to identify & implement improvements to internal processes that will improve group efficiency and increase effectiveness.Reinforce customer satisfaction, identify areas of customer frustration, and resolve issues.Other Requirements:A good understanding of PC and mainframe computer applications including the use of standard computer word processing programs (i.e. Microsoft Word) is a plus.Must have thorough knowledge of aircraft systems, troubleshooting, technical manuals systems, and aircraft maintenance records system.Airframe and Powerplant license is preferred.Additional InformationRequisition Number: 223523Category: Service CenterPercentage of Travel: Up to 25%Shift: SecondEmployment Type: Full-timePosting End Date: 11/14/2024Equal Opportunity Employer/Veterans/Disabled.Gulfstream does not provide work visa sponsorship for this position, unless the applicant is a currently sponsored Gulfstream employee.Gulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services, and supports the world's most technologically-advanced business jet aircraft.Nearest Major Market:
SavannahJob Segment:
Technical Support, Aerospace, Maintenance Engineer, Engineer, Aviation, Technology, Engineering
#J-18808-Ljbffr