Wells Fargo
Senior Applications Support Engineer
Wells Fargo, Iselin, New Jersey, us, 08830
Are you looking for more? Find it here. At Wells Fargo, we believe that a meaningful career is much more than just a job. It’s about finding all the elements that help you thrive, in one place. #LivingTheWellLife means you’re supported in life, not just work. It means having a competitive salary, a robust benefits package, and programs to support your work-life balance and well-being. It means being rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it! Wells Fargo ranked in the top three on the 2024 LinkedIn Top Companies List of best workplaces “to grow your career” in the U.S.
Learn more about the career areas and business divisions at wellsfargojobs.com.
About this role:
Wells Fargo is seeking a Senior Applications Support Engineer as part of Commercial and Corporate & Investment Banking Technology with proficiency in the Banking and Finance sector. This position will be responsible for application production support in a 24x7 environment including automation development, peer-to-peer caching, performance tools and Build and Deploy.
In this role, you will:
Build and support of High-Performance Computing systems and distributed computing data grids
Work with diverse business functions and development team across multiple line of businesses
Learn and understand functioning of current trading and risk systems and get involved in building and supporting caching/computing platform for these systems
Consult with internal business groups to provide application software development services or technical support
Troubleshoot application code to provide guidance to application development teams
Provides comprehensive technical consulting to junior technical staff
Analyze, define and document requirements for data, workflow, logical processes, hardware and operating system environment, interfaces with other systems, internal and external checks, controls, and outputs using standard development methodology
Implements solutions with the organization's technology standards
Analyze information and provides recommendations to address and resolve business issues for a specific business group
Guide and consult with IT management and technical staffs regarding use of emerging technologies and associated services
Solve software and infrastructure problems in relation to complex trading processes
Participate in defining corporate implementation and integration strategies of new technologies
Advocate for innovative, creative technology solutions
Required Qualifications:
4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
4+ years of application production support experience in a 24/7 environment
3+ years of hands-on experience in build and deploy applications at scale using Docker, Kubernetes or OpenShift
3+ years of automation experience using PowerShell, Bash, or Python
3+ years of distributed peer-to-peer caching technologies such as Oracle Coherence, Apache Ignite, Gridgain
3+ years of experience with using container technologies such as Docker, Kubernetes or Swarm for cloud deployment
3+ years of hands-on experience with application observability and performance tools such as Splunk, ELK, Grafana, Prometheus, App Dynamics, Dynatrace
Desired Qualifications:
3+ years of hands-on experience in application deployment automation on Kubernetes using Helm & Operators
3+ years of JAVA or .NET development/support experience
3+ years of Windows or Linux experience
3+ years of capital markets experience
3+ years of offshore application production support process experience
2+ years of relational database experience
Experience using data analysis skills using SAR, PerfMon, Tcpdump, SAR etc. to analyze and correct performance issues
Experience with process automation using Linux or Windows scripting, and Share Point flows
Experience with documentation tools like Visio, MS Word, Confluence, Excel, Splunk
Knowledge and understanding of DevOps principles
Knowledge and understanding of application lifecycle, from design and development to testing, implementation and production support
Knowledge and understanding of technology platform development including large scale technology in a capital markets environment
Experience capturing functional and non-functional requirements, caching data flow issue troubleshooting
Experience supporting an enterprise-level environment
Ability to interact with all levels of an organization, including management
Experience communicating and providing clarity of requirements to Technology Teams
Ability to discuss and educate quality assurance and production support teams
Strong team or technical leadership experience
Strong verbal, written, and interpersonal communication skills
Job Expectations:
This position is not eligible for Visa sponsorship
Relocation assistance is not available for this position
Flexibility to work in a 24/7 environment, including weekends, holidays and on call
The ability to work onsite at the posted location(s), hybrid is currently available
Posting Location(s):
1525 W WT Harris Blvd., Charlotte, NC 28262
300 S Brevard St., Charlotte, North Carolina 28202
5000 Riverside Rd., Irving, TX 75039
194 Wood Ave S., Iselin, NJ 08830
Posting End Date:
10 Nov 2024
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Req Number: R-389519
Learn more about the career areas and business divisions at wellsfargojobs.com.
About this role:
Wells Fargo is seeking a Senior Applications Support Engineer as part of Commercial and Corporate & Investment Banking Technology with proficiency in the Banking and Finance sector. This position will be responsible for application production support in a 24x7 environment including automation development, peer-to-peer caching, performance tools and Build and Deploy.
In this role, you will:
Build and support of High-Performance Computing systems and distributed computing data grids
Work with diverse business functions and development team across multiple line of businesses
Learn and understand functioning of current trading and risk systems and get involved in building and supporting caching/computing platform for these systems
Consult with internal business groups to provide application software development services or technical support
Troubleshoot application code to provide guidance to application development teams
Provides comprehensive technical consulting to junior technical staff
Analyze, define and document requirements for data, workflow, logical processes, hardware and operating system environment, interfaces with other systems, internal and external checks, controls, and outputs using standard development methodology
Implements solutions with the organization's technology standards
Analyze information and provides recommendations to address and resolve business issues for a specific business group
Guide and consult with IT management and technical staffs regarding use of emerging technologies and associated services
Solve software and infrastructure problems in relation to complex trading processes
Participate in defining corporate implementation and integration strategies of new technologies
Advocate for innovative, creative technology solutions
Required Qualifications:
4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
4+ years of application production support experience in a 24/7 environment
3+ years of hands-on experience in build and deploy applications at scale using Docker, Kubernetes or OpenShift
3+ years of automation experience using PowerShell, Bash, or Python
3+ years of distributed peer-to-peer caching technologies such as Oracle Coherence, Apache Ignite, Gridgain
3+ years of experience with using container technologies such as Docker, Kubernetes or Swarm for cloud deployment
3+ years of hands-on experience with application observability and performance tools such as Splunk, ELK, Grafana, Prometheus, App Dynamics, Dynatrace
Desired Qualifications:
3+ years of hands-on experience in application deployment automation on Kubernetes using Helm & Operators
3+ years of JAVA or .NET development/support experience
3+ years of Windows or Linux experience
3+ years of capital markets experience
3+ years of offshore application production support process experience
2+ years of relational database experience
Experience using data analysis skills using SAR, PerfMon, Tcpdump, SAR etc. to analyze and correct performance issues
Experience with process automation using Linux or Windows scripting, and Share Point flows
Experience with documentation tools like Visio, MS Word, Confluence, Excel, Splunk
Knowledge and understanding of DevOps principles
Knowledge and understanding of application lifecycle, from design and development to testing, implementation and production support
Knowledge and understanding of technology platform development including large scale technology in a capital markets environment
Experience capturing functional and non-functional requirements, caching data flow issue troubleshooting
Experience supporting an enterprise-level environment
Ability to interact with all levels of an organization, including management
Experience communicating and providing clarity of requirements to Technology Teams
Ability to discuss and educate quality assurance and production support teams
Strong team or technical leadership experience
Strong verbal, written, and interpersonal communication skills
Job Expectations:
This position is not eligible for Visa sponsorship
Relocation assistance is not available for this position
Flexibility to work in a 24/7 environment, including weekends, holidays and on call
The ability to work onsite at the posted location(s), hybrid is currently available
Posting Location(s):
1525 W WT Harris Blvd., Charlotte, NC 28262
300 S Brevard St., Charlotte, North Carolina 28202
5000 Riverside Rd., Irving, TX 75039
194 Wood Ave S., Iselin, NJ 08830
Posting End Date:
10 Nov 2024
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Req Number: R-389519