zTrip Worldwide
Overnight Dispatcher
zTrip Worldwide, Pittsburgh, Pennsylvania, us, 15289
Pittsburgh Transportation Group is looking to fill the role of a full-time Overnight Dispatcher to help oversee the primary evening/overnight dispatch responsibilities for the entirety of our driver fleet operations. The scheduled shift for this position will be Wednesday - Saturday, 5:00pm to 4:00am.
POSITION SUMMARY
Overnight supervision of all drivers, bus service, charter reservations, vehicle assignment and assisting in the scheduling of fleet maintenance.
Essential functions of an Overnight Dispatcher:
Daily supervision of the shuttle operation service in a fast-paced environment.
Dispatch all scheduled service in a timely and efficient manner in accordance with contract requirements, company policies and procedures and in compliance with the Collective Bargaining Agreement.
Assist in weekly scheduling of service and make appropriate changes when required.
Respond to all driver questions or issues in a timely and cooperative manner.
Oversee the collection of all route data, operational indicators, and payroll indicators.
Daily reporting of the operation of service for all contracts.
Assignment of vehicles in coordination with contracts and vehicle maintenance.
Coordinate the fleet’s maintenance with the Maintenance staff.
Provide information and pricing to current and potential customers.
Input reservation requests and updates, as necessary.
Assist Safety & Training Staff in the observation/checks of all drivers to ensure compliance with company policies and procedures, applicable law and company safety requirements.
Assist all staff in customer relations, specifically complaints, commendations, and requests.
All other duties as assigned.
Position Qualifications for an Overnight Dispatcher:
Education: High School Diploma or equivalent
Experience: 2 years of dispatch experience in transportation industry preferred.
POSITION SUMMARY
Overnight supervision of all drivers, bus service, charter reservations, vehicle assignment and assisting in the scheduling of fleet maintenance.
Essential functions of an Overnight Dispatcher:
Daily supervision of the shuttle operation service in a fast-paced environment.
Dispatch all scheduled service in a timely and efficient manner in accordance with contract requirements, company policies and procedures and in compliance with the Collective Bargaining Agreement.
Assist in weekly scheduling of service and make appropriate changes when required.
Respond to all driver questions or issues in a timely and cooperative manner.
Oversee the collection of all route data, operational indicators, and payroll indicators.
Daily reporting of the operation of service for all contracts.
Assignment of vehicles in coordination with contracts and vehicle maintenance.
Coordinate the fleet’s maintenance with the Maintenance staff.
Provide information and pricing to current and potential customers.
Input reservation requests and updates, as necessary.
Assist Safety & Training Staff in the observation/checks of all drivers to ensure compliance with company policies and procedures, applicable law and company safety requirements.
Assist all staff in customer relations, specifically complaints, commendations, and requests.
All other duties as assigned.
Position Qualifications for an Overnight Dispatcher:
Education: High School Diploma or equivalent
Experience: 2 years of dispatch experience in transportation industry preferred.