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Zurich 56 Company Ltd

Business Systems Analyst III

Zurich 56 Company Ltd, Oregon, Illinois, United States, 61061


Business Systems Analyst III

Zurich North America is currently hiring a Business Systems Analyst III working out of our Schaumburg, IL North America Headquarters.Responsibilities:Collaborate with stakeholders to gather and document detailed business requirements.Analyze and interpret business needs into functional and non-functional specifications.Conduct gap analysis to identify system deficiencies and recommend solutions.Evaluate current business processes and workflows to identify areas for improvement.Develop and propose process optimization strategies to enhance efficiency and effectiveness.Facilitate implementation of process changes, ensuring alignment with business objectives.Coordinate with project teams, including IT, development, and testing teams, to ensure requirements are understood and implemented correctly.Create clear and comprehensive documentation, including business requirements, process flows, use cases, and test plans. Maintain and update documentation throughout the project lifecycle.Serve as a liaison between business units, IT, and other stakeholders. Facilitate meetings, workshops, and discussions to gather input and feedback.Conduct user acceptance testing (UAT) and coordinate with users to validate functionality.Identify and facilitate resolution of defects and issues during the testing phase.Provide training and support to end-users on new systems and processes as required.Assist in developing training materials and user guides to assist in the adoption of new solutions.Offer ongoing support and troubleshooting as required for implemented systems and processes.Required:Bachelors Degree in Business Administration or Computer Science or Engineering and 8 or more years of experience in the Information Technology area.ORHigh School Diploma or Equivalent and 10 or more years of experience in the Information Technology area.ANDProcess reengineering; LEAN/Six Sigma experience.Experience with process modeling tools.Experience with use case development.Experience with Rapid Application Development (RAD) tools/techniques.Preferred:Minimum of 8-10 years of experience as a Business Analyst/Functional Lead, in the insurance/reinsurance industry.Proven experience in requirement gathering, process improvement, and project management.Familiarity with insurance products, policies, and regulatory requirements.Strong analytical and problem-solving skills.Excellent communication and interpersonal skills.Proficiency in business analysis tools and techniques.Experience in working as part of large transformations utilizing AGILE Scrum methodology.Experience with project management tools (e.g., MS Project, JIRA).Location(s): AM - SchaumburgRemote Working: HybridSchedule: Full TimeEmployment Sponsorship Offered: Yes

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