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National Guard Employment Network

Resident Event Coordinator (Lifestyle Ambassador) - Seattle, WA

National Guard Employment Network, Seattle, Washington, us, 98127


Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS

- Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

Full-Time

$24.00 - $26.00 / hr

Sentral is a network of communities redefining the way people live. Sentral's mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a network of connected communities. We take the convenience, connection, and comfort of home to new heights-we call it Home+. Our one-of-a-kind communities offer unrivaled locations, innovative tech-enabled services, and premium amenities to enhance everyday life. Sentral lets you live life on your own terms in the heart of the world's best cities: Atlanta, Austin, Chicago, Denver, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more coming soon.

Our core values reflect our commitment to our employees, as we are service first in our actions, value thinking like an owner, and continuously strive to make one another better. We strongly believe in continuous personal improvement, career growth and diversity in our workforce. With ongoing learning & development offerings, leadership coaching and mentorship programs, we foster an empowered environment rooted in empathy and growth. Our team members are curious explorers who never stop learning and who strive for great outcomes.

Position Overview and Responsibilities

At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. The Lifestyle Ambassador serves as a liaison and point of contact for the resident experience. The position drives the hospitality for all amenity spaces and is the cornerstone of our programming and services. The Lifestyle Ambassador is tasked with fostering a vibrant community atmosphere, increasing resident satisfaction and retention, providing exceptional hospitality, and elevating the brand's reputation.

This is an in-person position located in downtown Seattle, WA. Weekend availability is required, and the shift schedule is Thursday-Monday.

What You'll Do:

Provide the highest level of customer service to anyone who enters the communityGreet all residents and visitors to provide directions and assistanceExecute resident check-ins efficiently and courteouslyArticulate guest policies and provide liability waivers for first-time guestsRemain visible, accessible, and available to residents and guests to promptly resolve any inquiriesDrive resident satisfaction and retention within the community by delivering the highest level of hospitalityCoordinate onsite events and activities, and identify avenues to increase resident participationOversee and process amenity space reservations and cabana towel servicesSpearhead scheduling of all Lifestyle program activations initiativesCoordinate scheduling of 3rd party servicesAssist with food and beverage handlingPerform routine walk-throughs of the facility to ensure safe & appropriate operation of equipmentSupport other inter-department or cross-department projects as neededPerform other related duties and assignments as needed and assigned

Additional Qualifications/Responsibilities

Skills and Experience

High school diploma or GED4+ years food and beverage experience requiredToast, Square, Micros POS (point of sale) experience a plusFood handling certificate & Mandatory Alcohol Server Training (MAST) certificates must be attained before this candidate startsMicrosoft Office Suite (Word, Excel, Outlook)Great time management and organizational skillsStrong decision-making and problem-solving skillsSuperior interpersonal and relationship building skillsExcellent communication skillsAbility to work a flexible schedule, including evenings and weekendsSentral Benefits

Healthcare Coverage: We are committed to providing comprehensive healthcare plans (medical, dental, vision, and other benefit options) to our team members and their families.Time Off: Sentral fosters a flexible work lifestyle by offering paid time off, paid holidays, & volunteer hours to all full-time team members.Matching 401K: To help you reach your savings goals, we offer a 401(k) plan with a match.Career Development: We offer extensive learning and development opportunities to support growth.

The following requirements are intended to reflect the expected work environment and physical demands of the role. Candidate must be able to perform the following activities with or without reasonable accommodation to be successful in the role:

Stand behind a desk for the majority of an 8-hour shiftMove body in repetitive motions for extended periods of timeWork in a space that includes indoor and outdoor spaces, with and without coveringMove throughout the property as neededTransport boxes and equipment weighing up to 20 poundsCommunicate with other persons in the buildingObserve details in surrounding areas and on a screen