T-Mobile
Product Manager, Technical- Partner Products
T-Mobile, Bellevue, Washington, us, 98009
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! T-Mobile is more than just a revolutionary wireless company; we are laser-focused on delivering exceptional value to our customers at every opportunity. We are seeking a passionate and driven Product Manager to join our Partner Products team and help shape the future of T-Mobile's in-flight Wi-Fi benefit. You will lead the product strategy and end-to-end user journeys, delivering on our Un-carrier commitment to provide innovative and differentiated experiences for our customers. This is a highly visible role with significant impact. You will work closely with multiple internal and external partners to bring T-Mobile's in-flight wi-fi product to life. You will identify requirements, define product features, and collaborate closely with Development to build the product. You will work closely with Business Development and Marketing to drive adoption, and with Product Intelligence to define and track product success metrics and user sentiment. You will partner with airlines and satellite internet service providers throughout many stages of the product development lifecycle. You will lead the product from end-to-end, being responsible for its direction, functionality, and ultimate success. Successful candidates will possess a harmonious blend of business and technical skills. Ability to fully understand technical concepts, including computer networking (IP, DNS, WAPs) and REST APIs. Ability to clearly articulate functional and non-functional requirements and discuss trade-offs with developers. Along with ability to demonstrate experience in all the skills you'll use every day of a product manager, including product discovery, strategy, roadmap development, functional specifications, feature prioritization, usability testing, and product lifecycle management. Your ability to think quickly to improve and scale the product will require passion, strong relationships, and creativity. Above all, because we truly believe in putting our customers first at T-Mobile, you have and demonstrate customer empathy to build the best user experiences imaginable. This role is available at our Bellevue, WA headquarters and offers three days a week in person collaboration! Responsibilities Own and drive the strategy, roadmap, and development for T-Mobile's in-flight Wi-Fi experience - through all stages of the product development lifecycle Amplify the product vision and strategy across cross-functional partner teams and leadership Identify and handle product blocking issues, provide customer concern management, anticipate and make tradeoffs, and balance the business needs versus technical and operational constraints Collaborate closely with external partners - including airlines and ISPs - on a harmonized integration strategy, deployments, and technical troubleshooting Work with UX, Product Operations, and Development teams to optimize product features and user experience Collaborate with Marketing and Business Development to expand product awareness and evaluate growth opportunities within the in-flight Wi-Fi space Conduct quantitative, qualitative, and strategic analysis to identify, develop, and implement new features and enhancements Ensure that the product goals and objectives meet and align with customer needs and T-Mobile's overall business goals Appreciate working for a company recognized for shaking up industry norms Minimum Qualifications Bachelor's degree in engineering or a related technical field; equivalent work ex