Computer World Services
System Administrator - Intermediate (Patch Management)
Computer World Services, Colorado Springs, Colorado, United States, 80509
Job Description
A successful Patch Management Administrator - Intermediate Level candidate will have:
o Understanding of vulnerability management processes
o Knowledge about computer vulnerabilities and remediation
o Experience with Windows updates, software installation and managing end user devices
o Ability to troubleshoot Microsoft Endpoint Configuration Manager (MECM) client issues
o Ability to review Tenable scan data to determine vulnerability resolution
o The ability to read and understand PowerShell scripts
o Excellent customer service skills
The ideal candidate will have:
o Excellent written and verbal communication skills
o Ability to review installation logs and troubleshoot application deployment issues
o Ability to perform mass software deployments across a large enterprise environment
o Experience with Tanium
o Strong m entorship skills
Key Tasks and Responsibilities From PWS/SOW
Utilize MECM, Microsoft Intune and Tanium to deploy updates and applications to endpoint devices.
Reporting on software deployment status.
Utilize BMC Remedy or ServiceNow to troubleshoot and resolve customer tickets associated with software deployment and agent health.
Document procedures, configurations, and security events related to Patch Management for knowledge sharing and training purposes.
Performing tier 2 troubleshooting for Client agent and software deployment issues.
Provide guidance to base level techs on how to resolve vulnerabilities
Education & Experience
Requires a bachelor's degree or its equivalent, and 2 - 4 years of related experience
Desired:
o Direct experience with MECM, Intune, or Tanium
Certif ications
Required Certifications:
o Security+, or other qualifying IAT II certification
o Microsoft 365 Certified: Endpoint Administrator Associate or ability to obtain within 90 days.
o Microsoft Certified: Azure Fundamentals or ability to obtain within 90 days.
Security Clearance
Desired:
o Active Secret
Required:
o Applicants must have eligibility to obtain a Secret clearance
Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)
The primary shift for this position is Sunday - Thursday 0730 - 1600; however, this is a 24/7/365 mission and people to work on Day, Swing, and Mid shift are needed. Rotating shift may be required. If a temporary schedule change is required to support operations, you will be provided with as much notice as the situation allows.
Certification requirements are s ubject to change at the government's direction. If this occurs you will have 120 days to become compliant
Salary Range: $65,000.00 - $75,000.00
The offered rate will be based on the selected candidate's knowledge, skills, abilities and/or experience and in consideration of internal parity.
A successful Patch Management Administrator - Intermediate Level candidate will have:
o Understanding of vulnerability management processes
o Knowledge about computer vulnerabilities and remediation
o Experience with Windows updates, software installation and managing end user devices
o Ability to troubleshoot Microsoft Endpoint Configuration Manager (MECM) client issues
o Ability to review Tenable scan data to determine vulnerability resolution
o The ability to read and understand PowerShell scripts
o Excellent customer service skills
The ideal candidate will have:
o Excellent written and verbal communication skills
o Ability to review installation logs and troubleshoot application deployment issues
o Ability to perform mass software deployments across a large enterprise environment
o Experience with Tanium
o Strong m entorship skills
Key Tasks and Responsibilities From PWS/SOW
Utilize MECM, Microsoft Intune and Tanium to deploy updates and applications to endpoint devices.
Reporting on software deployment status.
Utilize BMC Remedy or ServiceNow to troubleshoot and resolve customer tickets associated with software deployment and agent health.
Document procedures, configurations, and security events related to Patch Management for knowledge sharing and training purposes.
Performing tier 2 troubleshooting for Client agent and software deployment issues.
Provide guidance to base level techs on how to resolve vulnerabilities
Education & Experience
Requires a bachelor's degree or its equivalent, and 2 - 4 years of related experience
Desired:
o Direct experience with MECM, Intune, or Tanium
Certif ications
Required Certifications:
o Security+, or other qualifying IAT II certification
o Microsoft 365 Certified: Endpoint Administrator Associate or ability to obtain within 90 days.
o Microsoft Certified: Azure Fundamentals or ability to obtain within 90 days.
Security Clearance
Desired:
o Active Secret
Required:
o Applicants must have eligibility to obtain a Secret clearance
Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)
The primary shift for this position is Sunday - Thursday 0730 - 1600; however, this is a 24/7/365 mission and people to work on Day, Swing, and Mid shift are needed. Rotating shift may be required. If a temporary schedule change is required to support operations, you will be provided with as much notice as the situation allows.
Certification requirements are s ubject to change at the government's direction. If this occurs you will have 120 days to become compliant
Salary Range: $65,000.00 - $75,000.00
The offered rate will be based on the selected candidate's knowledge, skills, abilities and/or experience and in consideration of internal parity.