Citibank
Head of Compliance-Citi Retail Services
Citibank, Charlotte, North Carolina, United States, 28245
Serves as key function/business/product compliance risk manager and thought leader for Independent Compliance Risk Management (ICRM) responsible for establishing internal strategies, policies, procedures, processes, and programs to prevent violations of law, rule, or regulation and design and deliver a risk management framework that maintains risk levels within the firm's risk appetite and protects the franchise. In addition, engages with the ICRM product and function coverage teams, in order to partner to develop and apply CRM program solutions that meet business and customer needs in a manner consistent with the Citi program framework. This role is responsible for developing and executing the strategy for the firm's Independent Compliance Risk Management (ICRM) program for a function/business/product in line with and supporting the business strategy globally. Oversees the development and implementation of best-in-class ICRM policies and practices across all of the supported function/business/product globally, and acts as a liaison with key regulators on ICRM issues. In addition, this role will partner closely with Anti-Money Laundering (AML) Compliance to ensure a strong linkage between core ICRM and AML Compliance. The role represents the supported function/business/product with internal and external stakeholders, including Citi management, Business, Compliance, and Function executives and regulators. Provides sophisticated compliance and risk management advice, subject matter expertise and participates in and oversees a variety of governance and planning initiatives at the senior level. This role will manage a team of Compliance Officers who provide compliance advisory services, design key risk indicators and compliance monitoring programs, identify reporting metrics associated with regulatory compliance program execution and develop corrective action plans to address deficiencies.
Responsibilities: Compliance oversight for one of USPB’s material business lines, Citi Retail Services. Responsibilities will include oversight of retail partner credit cards business. Overseeing the design, development, delivery, and maintenance of best-in-class Compliance programs, policies and practices and sets strategic ICRM direction. Leading and managing a staff of Compliance professionals, with direct accountability for hiring and organizational structure. Providing oversight and guidance over the assessment of broad complex issues, structures potential solutions and drives effective resolution with other senior stakeholders. Establishing professional relationships with relevant regulatory bodies and represent Citi and supported function/business/product Compliance on regulatory matters as required. Serving as the liaison with regulatory examiners, Internal Audit, and external auditors on all significant Compliance issues involving supported function/business/product. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets.
Qualifications: Background in oversight for areas such as Regulation Z and Third-Party Risk Management. Experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; experience and current knowledge of product/function products and services. Strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging. Demonstrated ability to assess complex issues through root cause analysis and other analytical techniques. Ability to influence and lead people across cultures at a senior level. Experience managing diverse teams, and comfort navigating complex, highly-matrixed organizations. Comfortable acting as an agent for positive change with agility and flexibility. Effective negotiation skills and a proactive approach in communicating issues. Articulate and effective communicator, both orally and in writing. Executive presence and a reputation for building strong relationships with stakeholders.
Education: Bachelor’s degree: Advanced degree preferred.
Job Family Group:
Compliance and Control
Job Family:
Product Compliance Risk Management
Time Type:
Full time
Primary Location:
Charlotte North Carolina United States
Primary Location Full Time Salary Range:
$250,000.00 - $500,000.00
In addition to salary, Citi’s offerings may also include discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. For additional information regarding Citi employee benefits, please visit citibenefits.com.
Anticipated Posting Close Date:
Nov 11, 2024
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities.
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Responsibilities: Compliance oversight for one of USPB’s material business lines, Citi Retail Services. Responsibilities will include oversight of retail partner credit cards business. Overseeing the design, development, delivery, and maintenance of best-in-class Compliance programs, policies and practices and sets strategic ICRM direction. Leading and managing a staff of Compliance professionals, with direct accountability for hiring and organizational structure. Providing oversight and guidance over the assessment of broad complex issues, structures potential solutions and drives effective resolution with other senior stakeholders. Establishing professional relationships with relevant regulatory bodies and represent Citi and supported function/business/product Compliance on regulatory matters as required. Serving as the liaison with regulatory examiners, Internal Audit, and external auditors on all significant Compliance issues involving supported function/business/product. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets.
Qualifications: Background in oversight for areas such as Regulation Z and Third-Party Risk Management. Experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; experience and current knowledge of product/function products and services. Strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging. Demonstrated ability to assess complex issues through root cause analysis and other analytical techniques. Ability to influence and lead people across cultures at a senior level. Experience managing diverse teams, and comfort navigating complex, highly-matrixed organizations. Comfortable acting as an agent for positive change with agility and flexibility. Effective negotiation skills and a proactive approach in communicating issues. Articulate and effective communicator, both orally and in writing. Executive presence and a reputation for building strong relationships with stakeholders.
Education: Bachelor’s degree: Advanced degree preferred.
Job Family Group:
Compliance and Control
Job Family:
Product Compliance Risk Management
Time Type:
Full time
Primary Location:
Charlotte North Carolina United States
Primary Location Full Time Salary Range:
$250,000.00 - $500,000.00
In addition to salary, Citi’s offerings may also include discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. For additional information regarding Citi employee benefits, please visit citibenefits.com.
Anticipated Posting Close Date:
Nov 11, 2024
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities.
#J-18808-Ljbffr