Coming Attractions Theatres
Theatre Floor Staff - Broadway Cinema
Coming Attractions Theatres, Eureka, California, us, 95502
Theatre Floor Staff
Job TypePart-time
Description
Summary:A Floor Staff is responsible for providing quality guest service in ticket and concession sales while maintaining the cleanliness of the theatre.
Primary Responsibilities:Engage the guest, make eye contact, smile, give quick efficient service and give them your full attentionConsistently keep the box and/or concession area clean, organized and well-stockedInform guests of special promotions and savingsProcess sale of tickets and concession items, assemble food items, operate point-of-sale terminals and make accurate changeOffer additional products to complement guest's orderMaintain adequate cash funds and notify manager of the need for cash dropsConduct theatre checks every 30-45 minutes for instances of theatre hopping, theft or vandalismKeep apprised of seating in crowded auditoriums and know where seats are still availablePerform routine theatre checks on outside of building in all types of weather for cleanliness, vandalism or loiteringAt night's end make sure all auditoriums, restrooms and game room area(s) are emptyConduct crowd controlEnforcement of all company policies and procedures (MPAA etc.)Additional Responsibilities:
Prepare concession stand for theatre opening or closingTrack inventory and spoilage controlGeneral theatre cleaning and operational tasks as directed by the Manager on dutyHandle minor customer complaints; Call the manager if the situation is too difficultRequirements
Knowledge and Skill Requirements
Ability to read and interpret documents such as; operating and maintenance instructions, and procedure manuals.Ability to follow oral and written instructions.Ability to speak effectively before groups of customers or employees of organization.Have good communication and interpersonal skills, in addition to good client/customer service skills.Ability to work effectively with a team.Ability to perform basic math and cash handling duties.To perform this job successfully, an individual must know how to operate a register and/or computer or be willing to train, be honest and reliable, self-motivated, dependable and be positive in customer relations with the ability to multi-task.Working Conditions
The work for this position is performed mainly inside the movie theatre.The position requires routine walking, standing, bending, twisting and carrying items weighing no more than fifty pounds.This position requires availability nights, weekends and holidays.
Benefits : Free Movies and Game Play, Discounted Concessions Items, 401(k), Flexible Schedules, Employee Discounts, Health Insurance including Dental, Vision, Life, Accident, Critical Illness and Hospitalization.
FLSA & Employment Status : This is an overtime non exempt part-time position.
Coming Attractions Theatres, Inc. is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws. By completing this application, you are seeking to join a team of hardworking professionals dedicated to consistently delivering outstanding service to our customers and contributing to the financial success of the organization, its clients, and its employees. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring accommodation to complete the application and/or interview process should contact a management representative.
Salary Description$16.52-$17.02 per hour
Pay Range:
$16.52 - $17.02 per hour
Job TypePart-time
Description
Summary:A Floor Staff is responsible for providing quality guest service in ticket and concession sales while maintaining the cleanliness of the theatre.
Primary Responsibilities:Engage the guest, make eye contact, smile, give quick efficient service and give them your full attentionConsistently keep the box and/or concession area clean, organized and well-stockedInform guests of special promotions and savingsProcess sale of tickets and concession items, assemble food items, operate point-of-sale terminals and make accurate changeOffer additional products to complement guest's orderMaintain adequate cash funds and notify manager of the need for cash dropsConduct theatre checks every 30-45 minutes for instances of theatre hopping, theft or vandalismKeep apprised of seating in crowded auditoriums and know where seats are still availablePerform routine theatre checks on outside of building in all types of weather for cleanliness, vandalism or loiteringAt night's end make sure all auditoriums, restrooms and game room area(s) are emptyConduct crowd controlEnforcement of all company policies and procedures (MPAA etc.)Additional Responsibilities:
Prepare concession stand for theatre opening or closingTrack inventory and spoilage controlGeneral theatre cleaning and operational tasks as directed by the Manager on dutyHandle minor customer complaints; Call the manager if the situation is too difficultRequirements
Knowledge and Skill Requirements
Ability to read and interpret documents such as; operating and maintenance instructions, and procedure manuals.Ability to follow oral and written instructions.Ability to speak effectively before groups of customers or employees of organization.Have good communication and interpersonal skills, in addition to good client/customer service skills.Ability to work effectively with a team.Ability to perform basic math and cash handling duties.To perform this job successfully, an individual must know how to operate a register and/or computer or be willing to train, be honest and reliable, self-motivated, dependable and be positive in customer relations with the ability to multi-task.Working Conditions
The work for this position is performed mainly inside the movie theatre.The position requires routine walking, standing, bending, twisting and carrying items weighing no more than fifty pounds.This position requires availability nights, weekends and holidays.
Benefits : Free Movies and Game Play, Discounted Concessions Items, 401(k), Flexible Schedules, Employee Discounts, Health Insurance including Dental, Vision, Life, Accident, Critical Illness and Hospitalization.
FLSA & Employment Status : This is an overtime non exempt part-time position.
Coming Attractions Theatres, Inc. is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws. By completing this application, you are seeking to join a team of hardworking professionals dedicated to consistently delivering outstanding service to our customers and contributing to the financial success of the organization, its clients, and its employees. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring accommodation to complete the application and/or interview process should contact a management representative.
Salary Description$16.52-$17.02 per hour
Pay Range:
$16.52 - $17.02 per hour