Emerson College
Director, Internal Communications
Emerson College, Boston, Massachusetts, us, 02298
Director, Internal Communications
Join our
community
and experience
Emerson College !
Reporting to the Associate Vice President of Strategic Communications and Media Relations, the Director of Internal Communications provides strategic leadership in shaping and guiding internal communication strategies that unify and reinforce the College's brand, culture, and goals. This role ensures collaboration across the College, working closely with leadership to shape executive communications, manage crisis response, and maintain cohesive, aligned messaging for internal audiences. The Director also fosters innovative communication approaches that enhance employee engagement and support institutional objectives while ensuring alignment with the College's strategic vision through cross-functional collaboration and process refinement.
ESSENTIAL JOB DUTIES
Lead the development and execution of comprehensive internal communication strategies that align with the College's brand, culture, and goals, ensuring engaging and effective messaging across all internal audiences.
Translate organizational strategies into cohesive internal communication plans that drive staff engagement and alignment with College values in partnership with Marketing and Communications leadership.
Create content in collaboration with senior leadership for strategic executive-level communications, shaping key messages from the Office of the President and ensuring cohesive and effective issue management and crisis response.
Oversee the creation, implementation, and management of internal communication content and platforms, ensuring consistency, clarity, and alignment with institutional priorities.
Establish streamlined processes, protocols, and templates to ensure cohesion and efficiency across internal communication efforts.
Leverage data analytics to assess and optimize communication strategies, improving message delivery and staff engagement in collaboration with key departments.
Direct the strategic planning and distribution of internal newsletters, maintaining a communications calendar that reflects College priorities.
Primary advisor to campus communicators, offering guidance on optimal communication strategies and internal messaging for key audiences.
Drive high-level content development for major announcements and cross-functional initiatives, ensuring alignment and accuracy in internal communications.
Lead innovative internal communication approaches to support staff engagement, inclusion, and connection to College values.
Drive cross-functional collaboration to ensure alignment between internal and external messaging, maintaining coherence across platforms.
Engage staff through roundtables and listening tours, integrating feedback into actionable communication strategies.
Direct internal communication for key projects and initiatives, ensuring alignment with institutional priorities.
Recommend creative communication solutions that reach diverse internal audiences, driving innovation in internal communications.
Other duties as assigned.
QUALIFICATIONS
A bachelor's degree in communications, public relations, journalism, marketing, or a related field is required; a Master's degree is preferred. A combination of education and relevant experience, such as a journalism background, may also be considered.
Minimum 10 years of experience in internal communications, including at least 5 years in a leadership role, is required.
Proven experience in executive-level internal communications and managing high-impact announcements is highly desired.
Experience in higher education communications is preferred.
KNOWLEDGE, SKILLS, AND ABILITIES
Flexibility, excellence, and commitment to the work are vital qualities for this position.
Ability to interact with a varied population of internal partners at a high level of integrity.
Demonstrated ability to engage with colleagues at all levels, paying close attention to detail.
Ability to convey information clearly and with respect and tact.
Excellent writing and fact-checking skills; ability to develop compelling and concise material within tight deadlines.
Experience managing internal communications functions.
Strategic problem-solving abilities with a focus on creating content aligned with institutional objectives.
Familiarity with or experience working in higher education institutions.
Experience handling multiple projects simultaneously and aligning with colleagues on priorities. Adaptability and flexibility in both direct responsibilities and collaborative work.
Willingness to take ownership of the quality and outcomes of institutional communications needs.
Experience providing clients with strategic counsel.
PHYSICAL ABILITIES
Work may involve extended periods at a desk or computer.
Must be able to handle multiple priorities in a fast-paced environment.
May require occasional travel for meetings or events.
WORK ENVIRONMENT
Office environment
This position is primarily a hybrid role with expected days in the office each week. Candidates must reside within a reasonable commuting distance of the Boston campus to ensure operational effectiveness.
Compensation: $87,300.00 - $109,200.00 annually, commensurate with experience.
In addition to a competitive salary, Emerson College is committed to the health and well-being of our employees and family members. We offer a generous benefits package to regular staff scheduled to work 20+ hours per week.
#J-18808-Ljbffr
Join our
community
and experience
Emerson College !
Reporting to the Associate Vice President of Strategic Communications and Media Relations, the Director of Internal Communications provides strategic leadership in shaping and guiding internal communication strategies that unify and reinforce the College's brand, culture, and goals. This role ensures collaboration across the College, working closely with leadership to shape executive communications, manage crisis response, and maintain cohesive, aligned messaging for internal audiences. The Director also fosters innovative communication approaches that enhance employee engagement and support institutional objectives while ensuring alignment with the College's strategic vision through cross-functional collaboration and process refinement.
ESSENTIAL JOB DUTIES
Lead the development and execution of comprehensive internal communication strategies that align with the College's brand, culture, and goals, ensuring engaging and effective messaging across all internal audiences.
Translate organizational strategies into cohesive internal communication plans that drive staff engagement and alignment with College values in partnership with Marketing and Communications leadership.
Create content in collaboration with senior leadership for strategic executive-level communications, shaping key messages from the Office of the President and ensuring cohesive and effective issue management and crisis response.
Oversee the creation, implementation, and management of internal communication content and platforms, ensuring consistency, clarity, and alignment with institutional priorities.
Establish streamlined processes, protocols, and templates to ensure cohesion and efficiency across internal communication efforts.
Leverage data analytics to assess and optimize communication strategies, improving message delivery and staff engagement in collaboration with key departments.
Direct the strategic planning and distribution of internal newsletters, maintaining a communications calendar that reflects College priorities.
Primary advisor to campus communicators, offering guidance on optimal communication strategies and internal messaging for key audiences.
Drive high-level content development for major announcements and cross-functional initiatives, ensuring alignment and accuracy in internal communications.
Lead innovative internal communication approaches to support staff engagement, inclusion, and connection to College values.
Drive cross-functional collaboration to ensure alignment between internal and external messaging, maintaining coherence across platforms.
Engage staff through roundtables and listening tours, integrating feedback into actionable communication strategies.
Direct internal communication for key projects and initiatives, ensuring alignment with institutional priorities.
Recommend creative communication solutions that reach diverse internal audiences, driving innovation in internal communications.
Other duties as assigned.
QUALIFICATIONS
A bachelor's degree in communications, public relations, journalism, marketing, or a related field is required; a Master's degree is preferred. A combination of education and relevant experience, such as a journalism background, may also be considered.
Minimum 10 years of experience in internal communications, including at least 5 years in a leadership role, is required.
Proven experience in executive-level internal communications and managing high-impact announcements is highly desired.
Experience in higher education communications is preferred.
KNOWLEDGE, SKILLS, AND ABILITIES
Flexibility, excellence, and commitment to the work are vital qualities for this position.
Ability to interact with a varied population of internal partners at a high level of integrity.
Demonstrated ability to engage with colleagues at all levels, paying close attention to detail.
Ability to convey information clearly and with respect and tact.
Excellent writing and fact-checking skills; ability to develop compelling and concise material within tight deadlines.
Experience managing internal communications functions.
Strategic problem-solving abilities with a focus on creating content aligned with institutional objectives.
Familiarity with or experience working in higher education institutions.
Experience handling multiple projects simultaneously and aligning with colleagues on priorities. Adaptability and flexibility in both direct responsibilities and collaborative work.
Willingness to take ownership of the quality and outcomes of institutional communications needs.
Experience providing clients with strategic counsel.
PHYSICAL ABILITIES
Work may involve extended periods at a desk or computer.
Must be able to handle multiple priorities in a fast-paced environment.
May require occasional travel for meetings or events.
WORK ENVIRONMENT
Office environment
This position is primarily a hybrid role with expected days in the office each week. Candidates must reside within a reasonable commuting distance of the Boston campus to ensure operational effectiveness.
Compensation: $87,300.00 - $109,200.00 annually, commensurate with experience.
In addition to a competitive salary, Emerson College is committed to the health and well-being of our employees and family members. We offer a generous benefits package to regular staff scheduled to work 20+ hours per week.
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