Hilton
Complex General Manager - Hampton Inn and Homewood Suites Bozeman Montana
Hilton, Bozeman, Montana, us, 59772
Complex General Manager - Hampton Inn and Homewood Suites Bozeman Montana
We are seeking an exceptional
Complex General Manager
to oversee both the Hampton Inn and Homewood Suites in Bozeman, Montana. If you are a dynamic leader with a passion for hospitality, this is your opportunity to shape the guest experience at two of the most respected brands in the industry. Nestled in the gateway to Yellowstone National Park, these properties offer the perfect blend of adventure and comfort. As Complex General Manager, you will drive operational excellence, inspire your team, and create memorable stays for every guest. Join us in Bozeman, where breathtaking landscapes and a thriving community await you!
What will I be doing?
As the Complex General Manager, you would be responsible for managing daily hotel operations and providing overall leadership in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Lead, direct and manage all hotel operations including budgeting and forecasting, strategic planning, service initiatives, balanced scorecard performance, compliance with company policies and standards, sales and marketing initiatives, development of the executive team, responding to guest inquiries, and facilitating hotel-wide meetings.
Ensure guest and team member satisfaction.
Monitor and develop team member performance, particularly the executive team and department heads, including supervision, professional development, scheduling, counseling, evaluations, and recognition.
Recruit, interview and train team members.
Oversee service quality, operational efficiency, guest satisfaction, standards compliance, and financial measurements.
Identify operational performance and efficiency gaps and implement corrective measures.
Serve as primary liaison with hotel owners and corporate entities.
What are we looking for?
Basic Qualifications:
2+ years of hotel Director of Ops, AGM, GM or equivalent experience.
Experience managing a hotel with $6M or greater in revenue.
Strong commercial acumen with success in driving revenue.
Proven track record in hotel renovations.
Preferred Qualifications:
Results-oriented, with an aptitude for leadership and a demonstrated track record in managing, recruiting, energizing, guiding, and motivating teams.
Local market experience.
Hilton brand experience.
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. Our amazing Team Members are at the heart of it all!
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We are seeking an exceptional
Complex General Manager
to oversee both the Hampton Inn and Homewood Suites in Bozeman, Montana. If you are a dynamic leader with a passion for hospitality, this is your opportunity to shape the guest experience at two of the most respected brands in the industry. Nestled in the gateway to Yellowstone National Park, these properties offer the perfect blend of adventure and comfort. As Complex General Manager, you will drive operational excellence, inspire your team, and create memorable stays for every guest. Join us in Bozeman, where breathtaking landscapes and a thriving community await you!
What will I be doing?
As the Complex General Manager, you would be responsible for managing daily hotel operations and providing overall leadership in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Lead, direct and manage all hotel operations including budgeting and forecasting, strategic planning, service initiatives, balanced scorecard performance, compliance with company policies and standards, sales and marketing initiatives, development of the executive team, responding to guest inquiries, and facilitating hotel-wide meetings.
Ensure guest and team member satisfaction.
Monitor and develop team member performance, particularly the executive team and department heads, including supervision, professional development, scheduling, counseling, evaluations, and recognition.
Recruit, interview and train team members.
Oversee service quality, operational efficiency, guest satisfaction, standards compliance, and financial measurements.
Identify operational performance and efficiency gaps and implement corrective measures.
Serve as primary liaison with hotel owners and corporate entities.
What are we looking for?
Basic Qualifications:
2+ years of hotel Director of Ops, AGM, GM or equivalent experience.
Experience managing a hotel with $6M or greater in revenue.
Strong commercial acumen with success in driving revenue.
Proven track record in hotel renovations.
Preferred Qualifications:
Results-oriented, with an aptitude for leadership and a demonstrated track record in managing, recruiting, energizing, guiding, and motivating teams.
Local market experience.
Hilton brand experience.
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. Our amazing Team Members are at the heart of it all!
#J-18808-Ljbffr