Associate Analyst - Cybersecurity Operations Center

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview The Enterprise Info Security Associate Analyst is a first level incident responder of the 24x7 Cyber Security Operations Center (CSOC) responsible for monitoring, triaging, and responding to real-time security alerts from T-Mobile's systems, services, and information assets. As an Associate Analyst in our CSOC, you will play a critical role in monitoring, detecting, and responding to cybersecurity threats and incidents to protect our organization's infrastructure and data. You will work closely with experienced cybersecurity professionals to gain valuable hands-on experience and develop your skills in a dynamic and fast-paced environment. Job Responsibilities Continuously monitor incoming security alerts and events from various sources, including email inbox, and quickly resolve severity and impact on the organization's systems and data to properly triage and respond to incident alerts. Perform initial alert/event/incident triage and analysis to resolve appropriate courses of action, using independent discretion. Collect and organize alert, event, and triage data to produce reports to provide feedback to existing content, inform updated content, and measure relevant KPIs (Key Performance Indicators) Document investigation case notes, ensuring relevant details are passed to higher tiers for advanced event analysis. Provide support for and collaboration with higher-tier support teams to investigate raised incidents. Maintain CSOC shift logs with relevant activity from analyst shift. Participate in internal meetings, such as shift turn over, team meetings, etc. to collaborate with team members and perform knowledge transfer. Perform regular training to stay sharp on the newest technologies, methodologies, process, procedures, etc. Stay up-to-date on the latest vulnerabilities, threats, and attacks around the world. Call out high-severity or high-urgency security incidents to the Cyber Incident Response Team and partner with them on resolution. Education Bachelor's Degree Computer Science or Information Technology equivalent work experience Work Experience Less than 2 years Less than 2 years of experience in info security technology or related field. (Required) Less than 2 years Less than 2 years of experience in technology operations. (Required) Less than 2 years Demonstrable knowledge of networking (TCP/IP, topology, OSI model and security), operating systems (Windows/UNIX), and web technologies (Internet security). (Required) Knowledge, Skills and Abilities Ability to read and understand system data, including, but not limited to, security event logs, system logs, and network appliance logs Attention To Detail High degree of attention to detail (Required) Communication Strong verbal and written communication skills (Required) Pref: Experience supporting Cyber Security Operations Pref: Experience with SIEM (Security Information and Event Management) solutions Pref: Experience with enterprise systems or network administration (Preferred) Licenses and Certifications Security+ or other related security certifications (Preferred) * At least 18 years of age * Legally authorized to work in the United States Travel: Travel Required (Yes/No):Yes DOT Regulated: DOT Regulated Position (Yes/No):No Safety Sensitive Position (Yes/No):No Base Pay Range: $60,400 - $109,000 Corporate Bonus Target: 5% The pay range ab