Bristol-Myers Squibb
Senior Manager, Local Market Operational Engagement Capabilities
Bristol-Myers Squibb, Madison, New Jersey, us, 07940
Working with Us
Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .
Position Summary:
The Senior Manager Local Market Operational Engagement Capabilities reports to the Local Market Operational Engagement Capabilities Lead
This role will be responsible for advancing Risk Management business processes by supporting key internal stakeholders Global Risk Management (GRM) function, Safety Aggregate Reporting (SAR) and Local Markets by:
partnering with key Stakeholders on risk management activities for to ensure enterprise systems are meeting business expectations determined at a global level including but not limited to oversight of RM activities, compliance, and quality, system access, propose solutions, user acceptance testing and supporting the implementation strategy for all application releases,
contributing to the development/advancement of RM technology and RM operational initiatives,
serve as the backup Business Process Owner (BPO) for key RM systems
Duties/Responsibilities:
Responsibilities will include, but are not limited to, the following:
RM Data for Oversight, Quality and Compliance
Collaborate with the RIM system business owners to ensure that the needs of RM are clearly articulated and provide expertise in updating and reviewing key system documents.
Support the review, identification, definition and reporting of RM data needs to support oversight of RM activities, compliance, and quality.
Serve as the SME for all RM related functions within Verity and PromoMats providing support to our GRM and LMPS colleagues.
Provide support for internal audits and regulatory inspections.
Systems
Serve as back up BPO for enterprise (e.g. Verity, PromoMats and CARA) for risk management, supportive of Safety Aggregate Report tracking in Verity, reporting capabilities environment and global eRMP systems.
Collaborate cross-functionally on WWPSIT initiatives by providing SME and design support, participating in User Acceptance Test, and driving/contributing to procedural and governance document updates in advance of system releases with specific focus on risk management and SARs.
Develop and maintain user guides and quick reference guides accordingly for enterprise systems and global eRMP systems.
Train users on various systems to support risk management activity
Work with Global Compliance and IT to ensure GRM departmental systems meet all internal and external regulatory guidance regarding validation, privacy, and security.
Continuously seek opportunities for using technology to streamline GRM departmental operations and enhance efficiencies.
Other:
Maintain a thorough understanding of GRM and SAR regulations, and industry trends regarding the implementation of RM related topics.
Actively participate in meetings relating to Risk Management and SARs (e.g. various forums), as required.
Contribute to and/or support procedure document updates (e.g. Best Practices, GRM Standard Operating Procedures and Work Instructions) as required.
Assist with ad hoc projects and additional tasks as assigned.
Qualifications
5 - 7 years pharmaceutical experience; previous experience in a project management leadership role preferred
Bachelor's degree in computer science, information systems or business management. Master's degree preferred (scientific or business related).
Certification and additional education indicating commitment to continuous learning and staying current with industry and technology topics
Thorough understanding of document management system functionality
PMP certification is desirable
Understanding of GRM regulations and implementation practices
Skills/Knowledge Required:
Experienced participating in technology-based projects, knowledgeable about systems development lifecycles
Experience in customer service operations desirable
Advanced user of Microsoft Office tools (MS Project); experience with business intelligence systems
Excellent written, verbal, and interpersonal communication skills.
Flexible, team member with positive attitude, ability to prioritize projects and
balance competing priorities.
Demonstrated experience in working collaboratively in a matrixed
organization structure requiring effective influencing skills to achieve team
objectives
Flexible, adaptable, and hands-on approach necessary
Minimal travel required
If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as Transforming patients' lives through science™ , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com . Visit careers.bms.com/ (https://careers.bms.com/eeo-accessibility) eeo-accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
Company: Bristol-Myers Squibb
Req Number: R1586914
Updated: 2024-11-08 05:10:34.124 UTC
Location: Madison-NJ
Bristol Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, pregnancy, citizenship, marital status, gender expression, genetic information, political affiliation, or any other characteristic protected by law.
Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .
Position Summary:
The Senior Manager Local Market Operational Engagement Capabilities reports to the Local Market Operational Engagement Capabilities Lead
This role will be responsible for advancing Risk Management business processes by supporting key internal stakeholders Global Risk Management (GRM) function, Safety Aggregate Reporting (SAR) and Local Markets by:
partnering with key Stakeholders on risk management activities for to ensure enterprise systems are meeting business expectations determined at a global level including but not limited to oversight of RM activities, compliance, and quality, system access, propose solutions, user acceptance testing and supporting the implementation strategy for all application releases,
contributing to the development/advancement of RM technology and RM operational initiatives,
serve as the backup Business Process Owner (BPO) for key RM systems
Duties/Responsibilities:
Responsibilities will include, but are not limited to, the following:
RM Data for Oversight, Quality and Compliance
Collaborate with the RIM system business owners to ensure that the needs of RM are clearly articulated and provide expertise in updating and reviewing key system documents.
Support the review, identification, definition and reporting of RM data needs to support oversight of RM activities, compliance, and quality.
Serve as the SME for all RM related functions within Verity and PromoMats providing support to our GRM and LMPS colleagues.
Provide support for internal audits and regulatory inspections.
Systems
Serve as back up BPO for enterprise (e.g. Verity, PromoMats and CARA) for risk management, supportive of Safety Aggregate Report tracking in Verity, reporting capabilities environment and global eRMP systems.
Collaborate cross-functionally on WWPSIT initiatives by providing SME and design support, participating in User Acceptance Test, and driving/contributing to procedural and governance document updates in advance of system releases with specific focus on risk management and SARs.
Develop and maintain user guides and quick reference guides accordingly for enterprise systems and global eRMP systems.
Train users on various systems to support risk management activity
Work with Global Compliance and IT to ensure GRM departmental systems meet all internal and external regulatory guidance regarding validation, privacy, and security.
Continuously seek opportunities for using technology to streamline GRM departmental operations and enhance efficiencies.
Other:
Maintain a thorough understanding of GRM and SAR regulations, and industry trends regarding the implementation of RM related topics.
Actively participate in meetings relating to Risk Management and SARs (e.g. various forums), as required.
Contribute to and/or support procedure document updates (e.g. Best Practices, GRM Standard Operating Procedures and Work Instructions) as required.
Assist with ad hoc projects and additional tasks as assigned.
Qualifications
5 - 7 years pharmaceutical experience; previous experience in a project management leadership role preferred
Bachelor's degree in computer science, information systems or business management. Master's degree preferred (scientific or business related).
Certification and additional education indicating commitment to continuous learning and staying current with industry and technology topics
Thorough understanding of document management system functionality
PMP certification is desirable
Understanding of GRM regulations and implementation practices
Skills/Knowledge Required:
Experienced participating in technology-based projects, knowledgeable about systems development lifecycles
Experience in customer service operations desirable
Advanced user of Microsoft Office tools (MS Project); experience with business intelligence systems
Excellent written, verbal, and interpersonal communication skills.
Flexible, team member with positive attitude, ability to prioritize projects and
balance competing priorities.
Demonstrated experience in working collaboratively in a matrixed
organization structure requiring effective influencing skills to achieve team
objectives
Flexible, adaptable, and hands-on approach necessary
Minimal travel required
If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as Transforming patients' lives through science™ , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com . Visit careers.bms.com/ (https://careers.bms.com/eeo-accessibility) eeo-accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
Company: Bristol-Myers Squibb
Req Number: R1586914
Updated: 2024-11-08 05:10:34.124 UTC
Location: Madison-NJ
Bristol Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, pregnancy, citizenship, marital status, gender expression, genetic information, political affiliation, or any other characteristic protected by law.