Cyber Incident Coordinator Dallas or Detroit metro

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We invite you to explore the award-winning culture, people, rewards and opportunities that make Comerica Bank so special. Make your next career choice a confident one.

Qualifications

Position Qualifications:

• Bachelor's Degree from an accredited university Degree in Computer Science, Engineering, Information Systems, Cybersecurity, or Business Administration or other relevant degree -- OR - High School/GED with 10 years progressive relevant experience
• 5 years of Experience in incident management and/or incident response
• 4 years of Experience with security technologies and/or ticketing platforms
• 4 years of Experience with the banking sector and its regulations
• 4 years of Experience as a member of a response team or with cyber task management (e.g.
• Security Operations Center, Forensics, Incident Experience as a member of a response team or with cyber task management (e.g. Security Operations Center, Forensics, Incident Management and/or Response (Cyber or Technology), Business Continuity, Disaster Recovery, Cyber Risk Management, Cyber Maturity Projects)

Licenses/Certifications:

• CISSP (Certified Information Systems Security Professional) preferred
• CISM (Certified Information Security Manager) preferred
• CRISC, CISA, CGIH preferred

Job Description

Cyber Incident Coordinator

The Cyber Incident Coordinator is part of the Cyber Incident Response team, which is responsible for supporting and coordinating the response to major cyber incidents, as well as developing playbooks and processes to be utilized during an incident.

The Cyber Incident Coordinator is responsible for assisting with coordinating incident response activities, periodically communicating with relevant stakeholders to facilitate response, and continually improving incident response processes and procedures for Comerica.

Job Responsibilities:

Cyber Incident Coordination

• Facilitates and coordinates the cybersecurity response, with direction from the Principal Cyber Incident Coordinator, across people, processes, and technology to reduce the impact of and the recovery time for cyber incidents.
• Assists with efforts for the integration of cyber incident response activities with the broader organization's incident response processes to ensure cyber risk preparedness and consistency/alignment with the enterprise.
• Assists Cyber Defense Operations teams in determining if an event needs to be declared as a major security incident, according to defined criteria that is in line with Comerica's compliance responsibilities and escalating to the Principal Cyber Incident Coordinator if further investigation and clarification is required.
• Supports the facilitation of incident response activities in coordination with the Principal Cyber Incident Coordinator and provide/gather accurate, timely, and appropriate status reporting for the incident.
• Collaborates both internally between the cybersecurity teams and externally with relevant business stakeholders in support of the incident handling process.

Communication and Administration

• Continuously maintains and enhances incident response plans, relevant playbooks, and knowledge base to increase efficiencies and control organizational risk.
• Participates in process improvement projects across Cyber Defense, enhancing cross-team workflows to drive collaboration between teams to resolve Cyber Incidents.
• Assists the Principal Cyber Incident Coordinator with developing partnerships and collaboration with internal compliance organization to ensure alignment across compliance frameworks
• Participates in carrying out tabletop exercises and incident simulations to ensure operational readiness in the event of a live incident.
• Participates in post incident retrospectives (AARs) to aid in continuous improvement and assist in soliciting feedback from partners within the cybersecurity organization, as well as engineering and partner teams across Comerica.
• Performs ad-hoc tasks as assigned by the Principal Cyber Incident Coordinator.
• Other duties as assigned.

About Comerica

We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure.

Upon offer, Comerica conducts a comprehensive background and fingerprint check.

NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act.

Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned into three major business segments; the Commercial Bank, the Retail Bank, and Wealth Management. Comerica's colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.

Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.