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The North Highland Company

Senior Manager

The North Highland Company, Philadelphia, PA


REACH YOUR POTENTIAL | COLLABORATE WITH AMAZING PEOPLE | MAKE CHANGE HAPPEN

Do you have the skills, passion, and commitment to transform our clients for the better? Are you ready to be a changemaker? If so, join us.

North Highland is the world's leading change and transformation consultancy. Simply put, we make change happen like no one else. And we're on the hunt for a new Principal, Client Lead.

HOW WILL YOU MAKE CHANGE HAPPEN?

We are seeking a highly experienced and motivated Senior Manager to join our Public Sector Consulting team. In this pivotal role, you will lead and manage a team of consultants, working closely with public sector clients to deliver innovative solutions and drive impactful results. Your expertise will help shape the future of public services, ensuring efficiency, effectiveness, and excellence in every project.

YOU WILL:
  • Client Engagement: Develop and maintain strong relationships with public sector clients, understanding their needs and challenges to provide tailored consulting solutions.
  • Project Leadership: Oversee the planning, execution, and delivery of complex consulting projects, ensuring they are completed on time, within budget, and to the highest quality standards.
  • Portfolio Management: Oversee a portfolio of projects and set clear expectations and project outcomes; monitor and track progress and identify risks and challenges in a timely manner; develop and lead the strategic approach and direction of new projects. Manage all aspects of operational needs, with a focus on financial performance, engagement performance, account planning and coordination, and pursuit playbooks.
  • Team Management: Lead, mentor, and develop a team of consultants, fostering a collaborative and high-performance work environment.
  • Strategic Development: Contribute to the development and execution of the consulting practice's strategic plan, identifying new business opportunities and driving growth.
  • Thought Leadership: Stay abreast of industry trends and best practices, providing thought leadership and expertise to both clients and internal teams.
  • Quality Assurance: Ensure all consulting engagements are conducted in accordance with company policies, methodologies, and ethical standards. Manage contract compliance and associated processes related to subcontractors, statewide contract vehicles and procurement.
  • Business Development: Lead the development of responses to Request for Proposals and Requests for Information.

IDEALLY, WE'D LIKE:
  • Public Sector experience mandatory.
  • Bachelor's degree; a Master's degree is preferred.
  • 7-10+ years of robust management consulting, advisory, or professional services.
  • Demonstrated ability to identify business opportunities, lead project engagements, attract new business and build lasting professional relationships with senior client executives.
  • Strong leadership and team management skills, with the ability to motivate and inspire others.
  • Excellent communication, negotiation, and interpersonal skills.
  • Demonstrated ability to think strategically and drive business growth.
  • Experience developing proposals that successfully drive clients to choose a business solution.
  • Deep understanding of public sector operations, policies, and regulatory environments.
  • Ability to travel as needed to meet client and project requirements.
  • Must reside in the Northeast United States.

TRANSFORMING CLIENTS. TRANSFORMING CAREERS.

Success-for both our clients and our colleagues-is all about putting people first and doing great things together. We believe that when we work as one team, we can take action today to build lasting capability for tomorrow.

We strive to have the most enviable culture on the planet, inspiring people to reach their full potential. Here's how we make it happen:

Intentional, flexible growth. We never want you to settle. Leading your own growth and transformation is your prerogative-one which we'll help you nurture and develop every step of the way. We'll inspire you to learn, teach, and ultimately carve your own path. That means you grow, we grow, and so do our clients.

People-first, and then some. It goes without saying that people come first, but what comes next? Our people are always at the heart; your wellbeing and success is built on a collective understanding that every one of us can be a coach, a friend, and a fantastic listener-regardless of job title. We think of it as a celebration of individuality, difference, and diversity.

Make your own change happen. With us, your curiosity and creativity know no bounds. The reins are off. All we ask is that you have the courage to transform yourself and those around you-colleagues and clients alike. If you've got the drive to become a changemaker, we'll do the rest.

Enviable Total Rewards. We inspire our employees to do their best work. Our Total Rewards Program encompasses Medical, Dental, Vision, STD/LTD, Life Insurance, FSA/HSA, 401(k) contribution, and a variety of other perks like a dedicated Health Advocate, Family Planning, Parental Leave, and Tuition Reimbursement. Additionally, we employ a Flexible Time Off vacation policy, wellness initiatives, and other programs around diversity and inclusion, Learning and Development, and social engagement.

READY TO MAKE CHANGE HAPPEN?

North Highland makes change happen, helping businesses transform by placing people at the heart of every decision. It's how lasting progress is made. With our blend of workforce, customer, and operational expertise, we're recognized as the world's leading transformation consultancy. We break new ground today, so tomorrow is easier to navigate.

Founded in 1992, North Highland is regularly named one of the best places to work. We are a proud member of Cordence Worldwide, a global network of truly connected consultancy firms with the ability to think and deliver together.

This means North Highland has more than 3,500 experts in 50+ offices around the globe on hand to partner with you.

Please note that applicants must be authorized to work in the United States without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position.

North Highland is an Equal Employment Opportunity (EEO)/Affirmative Action employer. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law.

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